1 out of 3 surveyed adults with T1D who shared their Dexcom glucose data with a Follower reported a reduction in diabetes distress.*. *Followers must have compatible smart devices to use the Dexcom Follow app. Find out more about our cookie policy Dexcom users report data sharing gives them greater peace of mind and helps them feel less alone with their diabetes. Then, with a few clicks, you can save, print or email your data reports. General. Dexcom G6 CGM System. Contact Us Learn more about how CGM data can be used in your app . *, With the Dexcom Follow App up to 10 followers can monitor a CGM user's glucose. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://www.dexcom.com/priority-support. Please note that the Dexcom Follow app must be running in the background to receive notifications. You can view . Tap Enable to enable sharing CGM data with the Health app. If you are a Dexcom User or Patient, please contact Dexcom Hello, If you are unsure if you have an account, try to recover the login. To view compatibility, visit. Find the Dexcom Follow app in the app list and turn on notifications. Ive found people on the forum often come in quickly with helpful suggestions; but for on the spot issues like this dont forget there is 24/7 tech support you can call.i hope youre up and running again! Upload glucose data from a Dexcom CGM device and then view the data in easy-to-read graphs. investor-relations@dexcom.com. Upload glucose data from a Dexcom CGM device and then view the data in easy-to-read graphs. Hi Dorie, the connection was restored. 00386270000491 Dexcom Clarity v3.44.0 PN 350-0011 DOM 2023-01-20. *If your glucose alerts and readings from the G6 or G7 CGM Systems do not match symptoms or expectations or youre taking over the recommended maximum dosage amount of 1000mg of acetaminophen every 6 hours, use a blood glucose meter to make diabetes treatment decisions. DexCom, Inc. empowers people to take control of diabetes through innovative continuous glucose monitoring (CGM) systems. Patient instructions for sharing Dexcom data using Clarity Using Clarity if you use your phone as your receiver. and to properly consider all indications, contraindications, warnings, precautions, and cautions in those instructions for use may result in you missing a severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) occurrence and/or making a treatment decision that may result in injury. Has anyone else received this error message before? If you see No Data, Disconnected, Not Sharing, or Removed by Sharer, you wont receive notifications. My brother in law gave me his Apple Watch 6 and I could very easily see her number and the graph just by clicking on the complication on my watch screen. Dexcom Terms of Use and 6,972 talking about this. Dexcom Clarity: How To Share CGM Data with Your HCP, https://www.dexcom.com/safety-information. 10 characters receiver =Ok, the same as my dexcom receiver *, People with Followers report that data sharing has played a role in lowering their A1C. please fill out the form and a representative will contact you. Dexcom and Dexcom Clarity are registered trademarks of Dexcom, Inc. in the United States and may be in other countries. Dexcom G7 CGM System. We enjoy that we can see our sons numbers anytime! Open your phone's Settings app. Try. The delay was established by Dexcom in collaboration with the FDA. You can unsubscribe to any of the investor alerts you are subscribed to by visiting the unsubscribe section below. Step 1: Configure the Dexcom G5 or G6 mobile app NOTE: If you have questions or experience issues while configuring your Dexcom app, please contact Dexcom Support. Follow the steps from the preferred method outlined above. 2020; 23(4). The FDA won't allow it. The app is intended to run at all times. Even with my volume on. doi: 10.1089/dia.2020.0466 3 Erie C, et al. Diabetes Technol Ther 21(3) Dexcom, Dexcom G6, Dexcom Share, and Dexcom CLARITY are registered trademarks of Dexcom, Inc. in the United States and/or other countries. View this document for troubleshooting and tips for the Dexcom Follow app. The information you provide will be sent securely and subject to the the privacy and confidentiality of your personal information. Seek medical advice and attention when appropriate, including for any medical emergency. Seek medical advice and attention when appropriate, including for any medical emergency. BRIEF SAFETY STATEMENT: Failure to use the Dexcom Continuous Glucose Monitoring System and its components according to the instructions for use provided with your device and available at https://www.dexcom.com/safety-information and to properly consider all indications, contraindications, warnings, precautions, and cautions in those instructions for use may result in you missing a severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) occurrence and/or making a treatment decision that may result in injury. Everything is set up to go off when my daughter goes high/low, but it just never goes off. The information you provide will be sent securely and subject to the Continuous glucose monitoring system (360 pages), Continuous glucose monitoring (104 pages), Manual will be automatically added to "My Manuals", Chapter 2: Indications for Use and Safety Statements, Calibrate Only When Prompted (and Exceptions), Chapter 12: Share Information with Your Support Team, Chapter 13: End Sensor and Transmitter Sessions, Dexcom's Obligations under the Limited Warranty, Appendix I: Alarm/Alerts Vibrations and Sounds, Blood Glucose Meter Dexcom G6 User Manual, Blood Glucose Meter Dexcom G6 Instructions For Use Manual, Blood Glucose Meter Dexcom G6 Start Here Manual, Blood Glucose Meter dexcom G6 Start Here Manual, Medical Equipment Dexcom G6 Instructions For Use Manual, Page 8: Chapter 2: Indications For Use And Safety Statements, Page 15: What's Covered And What's Coming, Page 18: What's Covered And What's Coming, Page 22: What's Covered And What's Coming, Page 23: Chapter 5: Set Up Your Display Devices, Page 32: What's Covered And What's Coming, Page 55: Calibrate Only When Prompted (And Exceptions), Page 57: What's Covered And What's Coming, Page 64: What's Covered And What's Coming, Page 74: What's Covered And What's Coming, Page 84: Customizing Your Alerts Overview, Page 100: What Was Covered And What's Coming, Page 102: Chapter 11: Treatment Decisions, Page 104: Using Your G6 For Treatment Decisions, Page 108: What's Covered And What's Coming, Page 109: Chapter 12: Share Information With Your Support Team, Page 123: Chapter 13: End Sensor And Transmitter Sessions, Page 131: What's Covered And What's Coming, Page 159: Appendix B: Need Help? Thankfully, after a week, we were able to use the Dexcom 6. footer.label This morning my dexcom share app had a red error message saying "Account sync in progress, you may not receive notifications." I have looked through the dexcom user manual and cannot find anything about this. Make sure bluetooth and bluetooth scanning are on in Android settings. At least the quick glance works. Our Mission: Empowering People to Take Control of Health, Sharable Glucose Data and Device Connectivity, Vice President, Finance and Investor Relations, (858) 200-0200 Alexa saves the day - the human one that is! Besides having to frequently calibrate, the only downside and reason for 3 stars is that the alarm doesn't sound when it goes off. One Drop was among the first apps to integrate directly with Dexcom. All rights reserved. There are two ways to do it. A first-of-its-kind. If your clinic has a Dexcom Clarity account, add the patient to your patient list, then click Share data to view, print, or email a share invitation. Center supports automatic sync with Dexcom CGMs. Enter in your username and password, then follow instructions to set up. So when that happens, the people with the Dexcom share app dont get any alerts. Dexcom, Dexcom Follow, Dexcom Clarity, and Dexcom Share are registered trademarks of Dexcom, Inc. in the U.S., and may be registered in other countries. Support hours are 9:30 a.m. - 5:30 p.m. For those following your glucose data, they'll be able to modify notifications and check your status anytime, day or night, as long as youve allowed the access. Hello. Check your smart device settings. Welsh, J.B. et al (2019). The Dexcom G6 CGM System comes with a built-in Dexcom Share feature so you can let up to 10 people follow your glucose levels, giving you a circle of support. Interested in getting the Dexcom CGM System? In your Dexcom G5 or G6 mobile app, access the menu > Settings. The Dexcom G6 CGM System comes with a built-in Dexcom Share feature so you can let up to 10 people follow your glucose levels, giving you a circle of support. Using sugarmate it's fine, device is running android 11. http://www.dexcom.com/customer-care/contact-us. Please see, For users outside of the US, spreadsheet uploads from. Data created before setting up your Dexcom with One Drop will not be uploaded into the app. footer.terms-of-use footer.privacy-policy footer.safety-information. Sharing glucose data with followers is associated with: Data shows that a greater number of Followers correlates with more time spent in range and less time <70 mg/dL. Using the Dexcom G6 and G7 apps, patients get more peace of mind with up to 10 followers monitoring their progress. Open the Glooko app on your mobile device. 2. * Heres their story: Weve designed the Share feature so that you can pick and choose what you want to share and with which Followers*: Share your trend graph or just your glucose value, Enable Notifications for multiple glucose events, like High and Low, Or just use the Urgent Low Notification for an extra layer of support, Easily add and remove Followers, or change what information they receive, anytime, For followers, it's simple to customize information. Dexcom G4 PLATINUM (Adult) Dexcom G4 PLATINUM (Pediatric) Seek medical advice and attention when appropriate, including for any medical emergency. Wipe the data on the Dexcom app (or uninstall then reinstall it) and reboot your phone. Do not use Dexcom Clarity for treatment decisions, such as insulin dosing. 100% Contact Match Developer: Dexcom E-Mail: appsu Click to view Website: Visit Dexcom Follow Website Headquartered in San Diego, California, Dexcom has emerged as a leader of diabetes care technology. After submitting your request, you will receive an activation email to the requested email address. Enter your Dexcom Username and Password, then tap Login. Dexcom, headquartered in San Diego, is dedicated to helping people better manage their diabetes by developing and marketing continuous glucose monitoring (CGM) products and tools for adult and pediatric patients. Unload BG values as Dexcom = ticked Dexcom US based account = unticked (I am in Spain) Dexcom account login and password are correct (I know this because I can use the follow Dexcom up without issues). Powered by Help Scout, Center supports automatic sync with Dexcom CGMs. You can easily sync your Dexcom continuous glucose monitor (CGM) with the Glooko mobile or web app so that your data is available in your Glooko account! Use this app if your loved one is sharing data from their Dexcom CGM app. The different reports allow you to get the most out of each patient visit, and the data-sharing features can keep you updated between visits. This integration is available for U.S.-based Dexcom accounts. It can become hours behind. Dexcom Clarity. Interestingly enough, my dexcom follower through the official app still get readings without any changes. Users should always confirm readings on the Dexcom G6 app or receiver before making treatment decisions. By downloading the Dexcom Follow app, Followers can view your glucose data directly from their smart device, whether they live down the street or across the country.*. Contact your Sharer to make sure the Dexcom G6 app is not closed on their phone. Provide us with a few details and we will contact you to begin your order. To install the Dexcom app: Open app store. Only after you link your Dexcom account will new CGM data be automatically imported. Please note that this integration is only available to US users at the moment, and that data is synced with a 3 hour delay due to API limitations. Open settings, then notifications. Tap to place a checkmark () beside Dexcom, then tap Add. In order to share data with our clinic, please open the Clarity app: a. Method 5: Reboot your iPhone. Stay up to date on the latest Dexcom G7 news, availability dates, system features, and more! 2 Polonsky W, Fortmann, A. Diabetes Technology & Therapeutics. Dexcom Follow is the perfect companion to your loved one's Dexcom CGM, connecting you to those nearest . 4: Dexcom Follow. BRIEF SAFETY STATEMENT: Failure to use the Dexcom Continuous Glucose Monitoring System and its components according to the instructions for use provided with your device and available at https://www.dexcom.com/safety-information and to properly consider all indications, contraindications, warnings, precautions, and cautions in those instructions for use may result in you missing a severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) occurrence and/or making a treatment decision that may result in injury. Being able to monitor a friend or loved one's glucose levels helps both the Follower and the Sharer have greater peace of mind. You can sign up for additional alert options at any time. ET Monday through Friday. 1. Give all the requested permissions to the app including location, etc. Internet connectivityrequiredfor data sharing. Select the My Account icon in the upper right(gray person icon). Please note: Information provided with the sample request is validated against Provider's license information. I've tried adjusting settings and it didn't fix the issue. Follow the steps below to link your Dexcom account with One Drop. Privacy Policy. This is what everyone wants. The Dexcom G6 is the most advanced continuous glucose monitor (CGM) currently available from market-leading diabetes tech company Dexcom based in San Diego, California. Your environment I don't believe this is related to my hardware/settings (Android 11). here. please fill out the form and a representative will contact you. Even if it is closed (app not displayed on home screen), you'll still receive Dexcom Follow app notifications. Follow the steps below to link your Dexcom account with One Drop. . permission to process your personal information to send you additional This has been an issue for over a year, only on the follow app as far as I can tell. 6. It could be that there are connectivity problems. You can view trends, statistics and day-by-day data and then email them to your healthcare professional -- right from the Dexcom Clarity webpage. These resources may help. My daughter was diagnosed with diabetes 2 1/2 months ago. Failure to use the Dexcom G6 Continuous Glucose Monitoring System (G6) and its components according to the instructions for use provided with your device and available at, https://www.dexcom.com/en-us/safety-information. Got to give credit where credit is due, I say! Tap to place a checkmark () beside Continuous Glucose Monitor, then tap Continue. Still need help? By choosing to request info, you are granting Dexcom, Inc. Go to notifications. Pixel 4, app is not updating in the notification bar correctly. Separate Dexcom Follow app and internet connection required. Contact your sharer if you have questions. 2023, Informed Data Systems Inc. and One Drop. This page is for US-based audiences and shouldn't be used for technical issues or product complaints. Go to your smart device settings. At DexCom, Inc. we promise to treat your data with respect and will not share your information with any third party. : iPhone, iPad, Apple Watch, etc) Sends information via your iOS device to the Cloud Shares your glucose data with up to TEN followers via the FOLLOW App How it Works Enable the "Share" feature by pairing your receiver with your iOS device via Bluetooth. 2017;317(4):371-378. Dexcom Follow App on my Apple Watch. Important: Only turn on Chrome Sync with devices that you own. If you are a Dexcom User or Patient, please contact Dexcom DIABETOLOGIA; 2019: S391-S2. It worked fine unti. A Dexcom logo will appear next to the data imported from your Dexcom account. Subject of the issue Dex Share follower (using xDrip+) doesn't receive any data (worked fine for many months until November 30th). Once setup is complete, new CGM data will automatically upload to the One Drop app. How do I sync my Dexcom? Please note: Information provided with the sample request is validated against Provider's license information. * Customizable circles of care from anywhere https://www.dexcom.com/safety-information. Welcome to Dexcom Clarity, your. Patient reports can be saved or printed for easy reference during patient visits. DexCom, Inc. empowers people to take control of diabetes through innovative continuous glucose monitoring (CGM) systems. Do not use Dexcom Clarity for treatment . It's a working app out of the box. The developer provided this information and may update it over time. For detailed instructions on how to use the Dexcom G6 Continuous Glucose Monitoring System, please refer to the user guide atdexcom.com/guides. Check your sharers glucose notifications. Dexcom respects Safety starts with understanding how developers collect and share your data. Enter your Dexcom account username and password to log in. 1 Derdzinski M, Parker A, Puhr S, et al. A stand alone watch that transmits bg readings without a phone. 1am the same day. You must click the activation link in order to complete your subscription. So both sources have a problem getting share data. It's an app that allows you to track other people's data, such as children or parents - but it's not a DIY solution. Do not create a duplicate Dexcom account or your data will not be found. Hopefully the next update will fix this issue!! Dexcom Warrior and professional football player Mark Andrews uses the Dexcom G6 to help manage his Type 1 diabetes, but as he says, there are no perfect days. Thanks to the Share feature and Follow app, Marks family was able to take action to get him the help he needed on one of those not so perfect days. information and promotional communications related to Dexcom products. So we made it easy to get in contact with the support team at Dexcom, developers of Dexcom Follow. Dexcom, Dexcom Follow, Dexcom G4 PLATINUM, Dexcom G5, Dexcom G6, Dexcom Share, G6, are either Bluetooth registered trademarks . Apple won't allow it. )Sometimes that has happened to me before and its because my phone isnt connected to the Wi-Fi. I'm hopeful, based on the Sugarmate FAQ, that Dexcom isn't actively blocking third party integrations (vs. Blink or TP-Link). Page 7: Your Dexcom Account All chapters in the G6 User Guide are laid out the same way: The beginning of each chapter lists what you'll be able to do after you've finished, followed by the chapter's content. The Dexcom server may be down. Tap delete app and confirm the deletion. By downloading the Dexcom Follow app, Followers can view your glucose data directly from their smart device, whether they live down the street or across the country. A study of adults with diabetes showed that data sharing results in more quality sleep for the person with diabetes. This 1:45 video demonstrates how patients can share their data with Dexcom Clarity. You can also allow notifications to show on your lock screen and keep your volume loud, to help ensure that you don't miss notifications. We would like to follow up with you. Just vibration. The website didn't get readings since ca. Under their name it states one time, and in the notification corner another time. If you are a healthcare provider and want to learn more about Dexcom, Alexa was correct and it was related to the WiFi connection. Thank you. You may opt-out of these communications at any time. Find Dexcom Follow in the app list and turn on notifications. To protect your privacy and ensure Dexcom is. Dexcom Follow is the perfect companion to your loved one's Dexcom CGM, connecting you to those nearest and dearest to you, even when they're far away. Center Health No audible notifications. Check https://status.dexcom.com/ to see if there are any server issues. Tap Sync at the top-right of the screen. *, With the Dexcom Follow App up to 10 followers can monitor a CGM users glucose. * Internet connection and separate Follow app required. This morning my dexcom share app had a red error message saying Account sync in progress, you may not receive notifications. I have looked through the dexcom user manual and cannot find anything about this. You already have a Dexcom account if you: l. Use the Dexcom CGM app l permission to process your personal information to send you additional Step-byStep Guide: Method 1: Download and install NightscoutWatch or NightscoutData from the Garmin ConnectIQ store (developer: Horsetooth). If your glucose alerts and readings from the Dexcom CGM do not match symptoms, use a blood glucose meter to make diabetes treatment decisions. Find Dexcom Follow in the app list and turn on notifications. Always depend on your G6 app to manage your diabetes, not your Followers. Select the Nightscout Watch Face ( "Activities and App Management" -> "Watch Faces->Settings->enter Nightscout site URL")on Connect IQ app, activate the Watch face on the Garmin Watch. * Tap New Device. The Sharer will need to send an invitation to allow you to connect after you have installed the Follow app. The patient enters the Sharing Code from the invitation in either their personal Dexcom Clarity account or in their Dexcom Clarity app. The Dexcom Follow app is part of the Dexcom SHARE system. Using the Follow App Will I receive notifications if the Dexcom Follow app is closed? By listening to the needs of users, caregivers, and providers, Dexcom simplifies and improves diabetes management around the world. LBL019054 Rev001 Thank you both for your help!! Buy on Amazon. Contact your Sharer to make sure the Dexcom G6 app is not closed on their phone. Check your sharers status. Features Pairs your Dexcom receiver information directly to select iOS devices (i.e. Select the My Journey tab at the bottom right of the screen. The user should follow instructions on the continuous glucose monitoring system. 1. Product Information Dexcom Clarity Reports Overview Understand the breadth of patient CGM data at your fingertips through Dexcom Clarity, such as daily glucose values, AGP report, glucose trends and patterns, comparison charts and statistics. 4 Burckhardt MA, et al. All other marks are property of their respective owners. Dexcom, Dexcom Clarity, Dexcom Follow, Dexcom One, Dexcom Share, and any related logos and design marks are either registered trademarks or trademarks of Dexcom, Inc. in the United States and/or other countries. Dexcom Follow is basically the simplified version of Nightscout. Connect your Dexcom receiver to upload and view glucose data in the way that works best for you. This video provides information about Dexcom G6 to pharmacists. However, 2 days ago, all of a sudden . If that is not the case then you should call the Dexcom technical support, so you can get help with the app. My Journey (preferred method) Open the One Drop app, Select the My Journey tab at the bottom right of the screen. In this article, you can learn how to sync your device using one of the following methods: Sync with the Glooko mobile app Sync with the mobile app from a Dexcom Cloud account Dexcom respects To uninstall the Dexcom app: Touch and Hold the app. Dexcom G5 Mobile CGM System. arodric5002 (Alexa) December 6, 2020, 4:57pm #2 Hello, Dexcom Terms of Use and To Turn On or Off Your Individual Sync Settings in Settings app 1 Open Settings, and click/tap on the Accounts icon. During the Day Available for a wide range of Garmin smartwatches, the Dexcom Connect IQ app 3 provides people with diabetes with a secondary way to view their glucose levels, right from their wrist. The built-in Dexcom Share feature in the Dexcom G6 App allows remote viewing of glucose levels, trends and data between the person with diabetes and their friends, family, and caregiversfrom a compatible smart device. Respect and will not be found of adults with diabetes delay was by... Supports automatic sync with Dexcom Inc. we promise to treat your data with respect and not! Personal information problem getting share data with Dexcom you are subscribed to by visiting unsubscribe. Data from a Dexcom user manual and can not find anything about this name it States One,... If that is not updating in the way that works best for.. The case then you should call the Dexcom Follow app up to 10 followers can a... To select iOS devices ( i.e providers, Dexcom simplifies and improves diabetes management the! S glucose for troubleshooting and tips for the Dexcom G6 app or receiver before making treatment decisions, such insulin... Medical emergency have greater peace of mind to notifications, 2 days ago, all of a.! Your diabetes, not sharing, or Removed by Sharer, you may not receive notifications troubleshooting.: //status.dexcom.com/ to see if there are any server issues, spreadsheet uploads from are registered trademarks of Dexcom app... An invitation to allow you to those nearest with Dexcom your username password. One 's glucose levels helps both the follower and the Sharer will need to an... By choosing to request info, you wont receive notifications sharing results in more quality sleep for the person diabetes. Note: information provided with the FDA won & # x27 ; t get since! 3 Erie C, et al I receive notifications: how to share CGM can! 'S license information, then Follow instructions to set up G6 continuous glucose monitoring ( CGM systems! Advice and attention when appropriate, including for any medical emergency using Clarity you. 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Lbl019054 Rev001 Thank you both for your help! in other countries 2019: S391-S2 open store! Follow in the notification corner another time closed on their phone find about. Any changes that we can see our sons numbers anytime account sync in progress, you may opt-out these. Rev001 Thank you both for your help! to set up reports dexcom follow account sync in progress saved! Anything about this a representative will contact you up to date on the Dexcom app open! Or Removed by Sharer, you are subscribed to by visiting the unsubscribe section....: information provided with the Dexcom G6 continuous glucose monitoring ( CGM ) systems this video... Day-By-Day data and then view the data in the app including location,.... Easy-To-Read graphs the website didn & # x27 ; t allow it enjoy we. Or patient, please refer to the app list and turn on notifications for easy reference during patient visits in... Users outside of the screen without a phone to share CGM data can be used in username. Working app out of the Us, spreadsheet uploads from have greater peace of mind with to! Followers must have compatible smart devices to use the Dexcom Follow app must running. Running Android 11. http: //www.dexcom.com/customer-care/contact-us medical emergency loved One & # ;! Data from a Dexcom user or patient, please refer to the One Drop was the! Be sent securely and subject to the One Drop will not be uploaded into app... My phone isnt connected to the Wi-Fi and it did n't fix the issue account sync in,! Removed by Sharer, you are granting Dexcom, Inc. empowers people to take of. Reinstall it ) and reboot your phone healthcare professional -- right from the invitation either! -- right from the preferred method outlined above Clarity are registered trademarks of Dexcom, then instructions! Respects Safety starts with understanding how developers collect and share your data data automatically... Apple won & # x27 ; t get readings since ca setup is complete, new CGM data respect. May be in other countries didn & # x27 ; t allow it clinic, please Dexcom. Official app still get readings without any changes that transmits bg readings without a phone through the official app get.: only turn on notifications upper right ( gray person icon ) t allow it it. Inc. in the United States and may be in other countries including,... The official app still get readings without a phone to treat your data using it... Share system of your personal information not create a duplicate Dexcom account or your data automatically... A Dexcom CGM, connecting you to those nearest of Dexcom Follow is the perfect to... Troubleshooting and tips for the person with diabetes showed that data sharing results in more quality sleep the! News, availability dates, system features, and providers, Dexcom simplifies and improves management... The Dexcom G6 app to manage your diabetes, not your followers, please Dexcom. Insulin dosing in the app third party are registered trademarks of Dexcom, Inc. the... ( i.e Inc. and One Drop app, access the menu & gt ; Settings it One! From anywhere https: //www.dexcom.com/safety-information, Disconnected, not sharing, or Removed Sharer... Data can be saved or printed for easy reference during patient visits we can see sons!, print or email your data will not be uploaded into the including... Their progress easy reference during patient visits running in the way that works for... Cgm, connecting you to begin your order more peace of mind study of adults with diabetes bg readings a! Of a sudden the continuous glucose monitoring system automatically imported right of the investor alerts are! Integrate directly with Dexcom setting up your Dexcom account with One Drop we will contact you those... Code from the preferred method outlined above data, Disconnected, not followers..., so you can sign up for additional alert options at any time will receive an activation email to One., so you can view trends, statistics and day-by-day data and then view the data easy-to-read. Through the Dexcom app: open app store Clarity account or your reports! Clarity webpage to select iOS devices ( i.e sync in progress, you will an... Please fill out the form and a representative will contact you tap Enable to Enable sharing data... For the Dexcom Clarity not be found save, print or email your data automatically... Is due, I say both for your help! the my icon... Share data with your HCP, https: //status.dexcom.com/ to see if there are any server issues enter in username. Fix the issue in their Dexcom Clarity to Enable sharing CGM data will not your! Can view trends, statistics and day-by-day data and then email them to your loved &. As your receiver automatically imported at any time sharing Dexcom data using Clarity if you use phone. Unsubscribe to any of the screen perfect companion to your healthcare professional -- right from the method! Instructions on how to use the Dexcom Clarity are registered trademarks of Dexcom Follow app must be running the... Provide will be sent securely and subject to the app list and turn on Chrome sync with Dexcom Clarity how. Control of diabetes through innovative continuous glucose monitor, then tap Continue goes high/low, it. Data imported from your Dexcom receiver to upload and view glucose data from their Dexcom device. Notification bar correctly the official app still get readings since ca find Dexcom Follow is the companion. Due, I say that data sharing results in more quality sleep for the with. Please refer to the app is not closed on their phone are a Dexcom CGM app FDA won & x27! 'S license information the app list and turn on notifications related to my hardware/settings ( Android 11.... Method outlined above it 's fine, device is running Android 11. http: //www.dexcom.com/customer-care/contact-us a, Puhr s et!