This product was designed by parents for parents. The camera does have a power cord and wall plug as well. This appears to be a common problem before I return for a refund any fix? If you do not agree to the revised contact us Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created. So ridiculous. If you are in the EEA, this will be within one month of receipt, or, if further time is required, we will inform you of this and the reason for the delay. If the issue is still there, please contact us by e-mail at support@vava.com or by telephone at 888 456-8468 during our normal business hours (9 a.m. 5 p.m. Pacific Standard). We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. An SD Card reader/SD Card adapter may be needed. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. Hi Jorge, our apologies for the issue with your device. Written By FreemanBoyer1286 Thursday, May 12, 2022 Add Comment Edit. Limited time deal. Step 1: Power down the VAVA Dash Cam. Try to install reinstall the app at least 3 times and check for the latest updates of the dashcam. My dashcam VA-VD002 had stopped working. Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app. Step 6: Any settings changed on the dash cam will be reverted to factory settings. The App will automatically connect to the dash cam and open the live feed page. Plug the SD Card into a Laptop/Computer. Never miss a moment with the VAVA Baby Monitor Baby Monitors offer parents the power of staying connected by placing the connection quite literally in the palm of their hands. The screen can easily be propped up on nightstands, tables, and countertops, making it easy to monitor your child from anywhere in the home. Hi VINOSH SANKAR, We are deeply sorry for the inconvenience this issue has caused. Please do not send your purchase back to the manufacturer. Notify me of follow-up comments by email. Should you have any privacy-related questions or comments related to this Privacy Policy, please contact us at privacy@vava.com. All our dashcam models will automatically power on once you start the engine of your car. Our Vava baby monitor has been great in the last year weve had it. For quality-related issues, please see below. Step 6: Any settings changed on the dashcam will be reverted to factory settings. Baby Monitor. Please try to format your SD card (via computer) to FAT32 and then test it. Hi Olexis. 1 out of 5 stars. Please note, we may use a third party payment processor (such as Paypal) to assist in securely processing your personally identifiable payment information. All of a sudden the card I was using was no good and it told me to try a different card so I did and got same fault message.came here and tried the resetting 3 times and still same problem. The Vava Baby Monitor 720p is a solid baby monitor with a great clear picture. Well keep everyone posted once we have an update. Hi Mark, we are sorry for the issue that you have with the dashcam. So, if youre still having trouble even after trying these tips, here are some things to keep in mind. 4. We are sorry to hear that you are having an issue with your VAVA product. If your Personal Information has been disclosed to a third party in accordance with this Privacy Policy, we will take reasonable steps to notify the third party of any updated information you provide to us. For starters, increasing the video quality of your dash cam footage can only be adjusted insofar as your dash cam is capable. 4. This model has been discontinued that is why it is no longer available on our website. Plug the SD Card into a Laptop/Computer. Switch out your SD card and make sure its not full. I tried the SD card that came with the camera and two others. What gives? We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); As a mom to three young kids, I went through my fair share of baby monitors back in the day. 5. Hi, Gary thank you for bringing this to our attention. Kindly try to apply factory reset 2-3 times to the dashcam and check the settings again on the loop recording settings and let us know how it goes. $159.99 from Vava. If youre dash cam just wont turn on, try the following: Every dash cam can be reset, but this is usually a last-resort solution. All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law. If the first step did not resolve it, please reset the dashcam If still, the same issue kindly sends us a video and the order information to support@vava.com to further assist you. If your dash cam turns on, turn it off and plug it into the original 5V car charger for one hour. Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns. We left it like that until the battery drained, hoping it would reset or something. After the Card is formatted then you can use a different cable! Both LEDs on the back of the cam will flash rapidly for about 1 minute. www.vava.com may revise these terms and conditions from time-to-time. 4. When completing your purchase, a billing statement including 'vava.com' and the country code such as 'HK', 'UK', etc. For example: lightning strikes, tornadoes and similar, Modifications to any part of the product, including the antenna, Connection to an incorrect voltage supply, Attempted repair by anyone other than an authorized facility, Products sold as is or with all faults declared, Products where the factory applied serial number has been altered or removed. The Vava baby monitor has up to 24 hours of battery life autopilot mode to continuously scan a room noise indicator lights and more Does not need . Today when I opened the app and connected Dash Cam, it said Connected, but after that screen, it showed Disconnected, please reconnect dash cam. We will take all reasonable steps to make sure these third parties comply with the same privacy principles that govern our collection of your personal information. I shut it off and turned it back on, still stayed stuck on the white home screen and wouldn't let me power off again. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. https://www.youtube.com/watch?v=0KzArrktwrs&t=80s, https://www.vava.com/products/2k-front-and-1080p-cabin-dash-camera. Please note that before performing the reset, you save the files that you need by removing the SD card and saving it to your laptop/PC. Hi Jessica. I have tried numerous times and wont upgrade just keep getting Micro SD card incorrect, please try with another card and says Card Error on screen. Hi Michael. If you received a free item or a gift with purchase, you can either return it with the package or keep it. 5. Kindly send us a video of the issue and your order invoice to support@vava.com if still, the same problem persists. Make sure the screen saver setting is not active. Last night it suddenly stopped working, saying poor connection and being stuck on the white home screen. Remove the SD card and connect your dash cam to a socket with a USB cable. Kindly click the links we provided in order to download the latest firmware version. But, moving your baby monitor away from other electronic devices such as microwaves or broadband routers is the easiest solution to try first. Uninstall and Reinstall the VAVA app. Wait a minute, then plug it back in. The VAVA Dash app in not appearing on the apple store. You agree that you will not bring any claim personally against www.vava.coms officers or employees in respect of any losses you suffer in connection with the website. Please check your email address. What micro SD cards have you tried? Without prejudice to the generality of the foregoing paragraph, www.vava.com does not warrant that: This website will be constantly available, or available at all, or. Before you attach your dash cam to your car for the first time. Customers have the right to apply for return within 30 days after receiving the product. Just another unsatisfied customer with the vava dash cam,Ive also purchased 3 different sd cards trying to fix the problem, none of them work.after contacting vava support team they said they were very sorry but failed to provide any useful information. Using the two-way talk to comfort your baby anytime. Enjoy $1200 off VAVA 4K Laser TV Bundle Free shipping for orders over $35 . M VAVA makes no other express warranties with respect to the product. If still, the same issue send us an email to support@vava.com for us to further assist you. Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. 2. For us to further assist you. I have unplugged and plugged everything back in. Its normally just one or the other that works for our Dashcam. Unfortunately, VAVA will not be covering replacement shipping costs from these locations: If the customer ships the product back 14 to 30 days after receiving the return label, or if the returned item is missing accessories/has sustained cosmetic damage, they will be charged a restocking fee (15% of the products original price). Try to plug it in on a different power supply or power outlet. Were truly sorry for the inconvenience this issue has caused. 4500mAh capacity maintains 24hr battery life. If it still wont work, check your adapter. Plug the SD Card into a Laptop/Computer. This includes its memory size and speed. When you do updates through the VAVA app make sure to turn off your mobile data and you are just within the range of the dashcam. My dash cam has not recorded anything at all since June 16. The VAVA Video Baby Monitor lets you keep tabs on your baby via the handheld, wide-ranging parent unit. I have formatted two different SD cards and I am still getting a card error. Hi Shawn, we are sorry for the trouble you had with setting the device up. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. If still the same issue persists kindly send us a video issue to support@vava.com. If using the recommended card, please try the steps below. 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