LOB respondents, who oftentimes are at odds with the CIO perspective of the role, were also firmly in that camp: More than three quarters (78%) expect CIOs elevated status to continue regardless of cyclical shifts in IT focus. 2. Union members (and indeed all working people) are more than "just workers." They are simultaneously members of the community and have a range of untapped potentials as organizers in and outside the workplace. It also gave them more time to focus on strategy and enabled them to spend less time managing internal computing infrastructure. Broadly speaking, digital transformation is a practice over 80 years old, involving the use of computer-based technologies to improve an organization's performance. Throughout the guide, hyperlinks point to related articles that cover the topics being addressed in more depth. "Culture is an operating system, and to create one [for the current times] you have to recode," said Corbin, who helped lead digital transformations at Mars Inc. and Marriott International and currently serves as the COO of business travel startup Onriva. True. Make the business implications of tech decisions clear. The CIO set up a transformation war-room team that worked jointly from the beginning with leaders outside the IT function, including marketing, operations, sales, and e-commerce. "The most dangerous woman in America.". True. It User Enrollment in iOS can separate work and personal data on BYOD devices. IT can radically reduce cycle times and maintain effective security by incorporating security early into development and working closely with the cybersecurity team on an ongoing basis. The rise of cloud providers brought about another big change: They allowed business leaders and workers to easily procure powerful technology without consulting IT managers and the CIO. In the past, IT transformations have often proven expensive, time consuming, and short on value, and this has made some companies leery of undertaking them again. The role of the chief information officer, or CIO, has evolved significantly in recent decades as technology and digital data have become ubiquitous and vital to business success. True. Next came a succession of CIOs to be promoted to the CEO role, or to gain the position by founding their own companies. They preferred separate units divided along craft lines. The eight union chiefs who founded the CIO were not happy with how the AFL was unwilling to work with America's manufacturing combines. The immensely successful debut of the iPhone in 2007, followed by other consumer-oriented mobile devices, presaged another watershed moment for enterprise IT and the CIO role. They invest time with functional and business-unit leaders and managers to gain an in-depth understanding of business realities on the ground and go out of their way to develop a nuanced and detailed understanding of customer issues. We continue to stay at the table by building and innovating with partners on the operational or sustainability side, she explains. Washington(CNN) AFL-CIO President Richard Trumka, the head of the most powerful labor organization in the country and a close ally of the Biden White House, has died. False. That meant these unions might be broken up later in order to distribute their members among the craft unions that claimed jurisdiction over their work. As always, its a tale of having to do both, notes Bess Healy, senior vice president and CIO at Stamford, Conn.-based financial services company Synchrony. In 1986, the AFL-CIO created Union Privilege to offer Union Plus benefits to union members and their families. . 2017). To understand the remarkable transformation of the CIO's role, it helps to review IT's top job at some of its major inflection points. LightRocket via Getty Images. Arthur Joseph Goldberg 2 Working in customized, cooled rooms and garbed in white lab coats, IT experts were as remote from the day-to-day business as the powerful machines they operated. Klemens Hjartar, Peter Jacobs, Eric Lamarre, and Lars Vinter, Its time to reset the IT talent model: Foster an engineering culture of smaller teams of better engineers to maximize productivity, forthcoming in Sloan Management Review. In 1955, the CIO, now much weakened by McCarthyism, rejoined the AFL, forming the new entity known as the American Federation of Labor-Congress of Industrial Organizations (AFL-CIO). In their view, dividing workers in a single plant into a number of different crafts represented by separate organizations, each with its own agenda, would weaken the workers bargaining power and leave the majority, who had few traditional craft skills, completely unrepresented. Pay matters, of course, but top people want to go where theyre valued. Technology was no longer the exclusive province of IT experts or an add-on for business functions; it was everywhere, it was a normal part of everyday experience and it was changing how business got done. The AFL did include certain industrial unions, such as the United Mine Workers and the Brewery Workers, but the more dogmatic craft unionists still dominated the federation, and used their power to quash drives toward industrial organizing. A 1945 Bureau of Labor Statistics survey . This detailed early planning revealed which systems needed to be upgraded and when. This decentralization of information systems gave rise to IT managers throughout the enterprise -- including businesspeople with IT expertise. Brilliant theorist, tactician and organizer and first head of the A. Philip Randolph Institute. The pivot back to foundational IT work was reflected in CIO.coms 2022 State of the CIO research, which surveyed 985 IT leaders and 250 line of business (LOB) participants. The CIO transformed American labor and American politics. While cybersecurity has been a boardroom-level issue for the last few years, the conversation is now broader, expanding to IT and business resiliency, notes Satya Jayadev, vice president and CIO at Skyworks Solutions, a semiconductor manufacturer based in Irvine, Calif. Skyworks is both adopting a defensive posture (i.e., identifying and thwarting attacks) and mapping out an offensive strategy to get systems back up and running in an expedited timeframe. Contact. Findings from our 2018 IT strategy survey reveal that companies with top IT organizations are much more likely than others to have the CIO very involved with shaping the business strategy and agenda, and strong performance on core IT tasks enables faster progress against a companys digital goals. Both technology and business leaders made it a priority to attend these panel discussions so that they could effectively guide their teams on developing products that would best address the needs of end customers. These were costly, complex systems that often required significant business process reengineering. The Early YearsTexas' first labor unions organized just few years after the arrival of the Anglo pioneers. "If you look at the CIO role today, it is all about relationships, culture, application development and innovation.". This is often in the form of negotiating and improving pay, pension, working conditions, and other workplace benefits. And as part of the technology roadmap to enable hybrid work, almost half (46%) of survey respondents flagged improving cybersecurity protections as a major imperative. The stage is set for CIOs both to lead a successful technology transformation and to influence business strategy. Philip Murray At USPTO, Holcombes IT organization has switched from a project management orientation to product management approach to forge closer ties with internal business stakeholders and to foster IT/business alignment. Do you have a way to accurately measure and track peoples attitudes across the IT department? Digital transformation projects at companies with traditional business models and large investments in legacy technology are typically complex, large-scale, multiyear, arduous and therefore prone to failure. Not just anyone can be in charge, especially during a crisis like the COVID-19 pandemic. The American Federation of Labor and Congress of Industrial Organizations (AFL-CIO), the country's largest union federation, has 12.5 million members worldwide. In 1953, 32.5% of American workers were union members. Some of the other trends pushing the CIO agenda include the following: Prepare for a CIO interview with these 20 questions, CIO job description: Chief information officer responsibilities. According to the Department of Labor, the 2015 union membership rate was 11.1% and the number of workers belonging to unions was 14.8 million. At Synchrony, theres a continued push for modernization and an up-leveling of its cybersecurity posture, but not at the expense of its digital-first roadmap, which is all about transforming the customer experience across channels. 1. Business leader. Sequoia and WM are in good stead. Former AFL-CIO president who had a profound effect on world affairs. Learn howand get unstoppable. "Nationalism," the new issue of Jacobin is out now. A labor union is an association of workers formed to negotiate collectively with an employer to protect and further workers' rights and interests. The national labor union was one large union that directly represented workers from many trades crafts and industries. The fundamentals are key, but not at the expense of innovation. IT teams should learn how to enable it in Microsoft Linux admins can use Cockpit to view Linux logs, monitor server performance and manage users. CIOs "aren't catching much of a break this year," reported TechTarget Industry Editor John Moore in "Top 7 CIO challenges in 2022 and how to handle them.". By hiring the best tech people, weve seen companies reduce their technology costs by as much as 30 percent while maintaining or improving their productivity. The union staged Texas' first strike that autumn and won a 25 per cent wage increase. The war-room team actively tracked progress and quickly escalated issues for speedy resolution. | Wikipedia (CC). Do you have a war room to manage the transformation that can solve problems as well as track progress? Whether or not the union is affiliated with the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) was also provided as supplemental data. In most cases weve observed, tech transformations are implemented as a set of disjointed initiatives across IT. It's all democratically run, so those in decision-making or representative positions are volunteers who've . What percentage of technology resources is focused on work that drives business goals versus maintenance? Alienation theory is a driving force behind unionization in the U.S . It has been pushing for floor . But there was little evidence of unionism for another generation - until . Unions bring in money via members' dues a small percentage of union worker's salaries. Effective CIOs acted as technology evangelists who focused on the why of technology, not the nuts and bolts of IT implementations. Csar Estrada Chvez This is not just an IT effort, but an IT and business effort that involves business continuity and crisis management, explains Jayadev, who notes that Skyworks has carved out a separate organization within IT to concentrate on this area. New technologies have been at the center of trendsfrom mobile-first consumer shopping preferences to the promise of artificial intelligence in critical decision makingthat have reshaped the competitive landscape and disrupted business models. The AFL-CIO established the Ethical Practices Committee in its efforts to control corrupt practices and racketeering of its member unions. One CIO at a financial-services firm realized that for his people to increase their impact, they had to be more closely tied to business teams. Early heads of the IT function came to their positions by being very good at technology -- mainframe data processing, in particular. One of the best ways to do that is by joining the board of another company. But that needs to change, especially around the most crucial capabilities. How often do you publicly celebrate success and support noble failures? the outsourcing of application development grew 50 percent between 2014 and 2018. In the mainframe era, IT's top professionals were the specialized programmers, systems operators and analysts hired to operate the massive machines that gave the era its name. Combining the best of union dues payment software, union member communications software, grievance tracking software - all under a single, modern, web-based system. New York, NY: Anchor Books, 2011.. Ibid, 445.. Goldfield, Michael. Founded in 1881, the Federation of Organized Trades was the precursor of the American . Retraining the existing tech workforce also needs to be an important element of this platform. Eugene Victor Debs These included . Photo shared anonymously with the Mapping Social Movements Project. Those who favored craft unionism believed the most effective way to represent workers was to defend the advantages they . Protective labor legislation of the 1930s, such as the Social Security Act, the National Labor Relations Act, and the Fair Labor Standards Act, did not extend to agricultural workers, although 31.8 percent of the African American population in 1940 was employed in agriculture (40.4 percent in the South). Many tech decisions dont get sufficient business scrutiny beyond cost and high-level strategy discussions. A Google search yields thousands of hits on the term, but how it works and how best to use it is still murky. This role was particularly important when a retail giant was looking to acquire an analytics company. Despite this pressing need, of the organizations that have pursued digitization, 79 percent of them are still in the early stages of their technology transformation, according to McKinseys 2018 IT strategy survey. In 1933, the number of labor union members was around 3 million, compared to 5 million a decade before. To actively manage this process, such CIOs also put in place a war room, a dedicated team that ensures transformation initiatives are delivering value by actively tracking progress and helping to break through root-cause issues. Subordinating tech decisions to customer needs was crucial in allowing the CIO and his team to develop a digital offering that succeeded where it mattered: with consumers. Created by John L. Lewis, it was originally called the Committee for . U.S. labor unions have been in decline for decades. To address this issue and build trust, the best CIOs play an active role in educating leaders about technologies and their applications for the business. The CIO of a software company established various community-building and knowledge-sharing effortshackathons, dev days, tech spotlights, brown-bag luncheswhere product managers, developers, data engineers, and architects could meet on a weekly basis to share details about their projects and bring up ideas or issues for discussion. Subscribed to {PRACTICE_NAME} email alerts. This is particularly important around cybersecurity. U.S. Sen. Bernie Sanders on Wednesday announced plans to have the committee he chairs vote next week on whether to subpoena Starbucks CEO Howard Schultz, who so far has refused to provide testimony about the coffee chain's federal labor law violations. For Anita Klopfenstein, a culture built on service, accountability, and innovation is key in delivering business value from difficult IT journeys. The NPTA have been soliciting donations via phone, and recently unknowingly contacted a staff member of the Malone Telegram. how receptive the business leadership was to embarking on a digital transformation journey. Peter J. McGuire A Short History of American Labor [Note: This is a mirror site duplicating material appearing on www.unionweb.org.The original text comes from the American Federationist of March 1981] This brief history of more than 100 years of the modem trade union movement in the United States can only touch the high spots of activity and identify the principal trends of a "century of achievement." 1847 New Hampshire enacts first state 10-hour-day law. The first national unions in the US began to develop during the early 1900s. Lenovo Late Night I.T. Its advocacy for industrial unionism echoed the philosophy of the Industrial Workers of the World (IWW), founded in 1905. Such efforts allow CIOs to build a deep understanding of the business implications of technology, such as customer abandonment because of slow download times on a site or other poor user experiences. 66% of CIOs said their relationship with the, 70% of CIOs said they were assigned leadership of high-impact initiatives; and, 80% of CIOs reported an increase in educating business leaders about technology. - Emmy-nominated host Baratunde Thurston is back at it for Season 2, hanging out after hours with tech titans for an unfiltered, no-BS chat. It provides news and analysis of, by, and for the labor and democratic movements to our readers across the country and around the world. meeting the challenge of the ever-expanding CIO role. Both the CIO and the AFL grew rapidly during the Great Depression. In short, businesses understand that using technology to drive business objectives requires a depth of expertise. The CIO and his leadership team were involved from the very beginning in determining the data and analytics capabilities needed to fulfill the companys business strategy. 29. All the direct reports and approximately 50 percent of tech employees were new, and 80 percent had transitioned to different roles. Philip Murray CIO president who helped transform the industrial union movement into a stable and powerful organization. The business reports these technology systems of record generated included the monthly payroll, inventory, sales and other back-office transactional data. Three quarters of LOB respondents to this years survey recognize the CIO as a changemakera significant endorsement of their leadership prowessand 78% believe the CIO role, elevated during the pandemic, will remain front and center going forward. It was in the 2020 . Whether or not the union is affiliated with the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) was also provided as supplemental data. Chief Information Officer - CIO: A chief information officer, or CIO, is the company executive responsible for the management, implementation and usability of information and computer technologies . This wage advantage is known as the "union wage premium." But unions don't just help union workersthey help all workers (Bivens et al. And in an increasingly tech-driven business landscape, they position CIOs as legitimate contenders to lead businesses as well. The calls came from the same phone number (929-279-5975 . Eloquent and effective advocate for the rights of workers, women and consumers. The biggest change in the role of the CIO, he said, is that the top IT executive is now the company's "transformer in chief. 1) Having Someone in the CIO Role Helps Align IT with Your Business. Please try again later. Do you have partner-level relationships with people in the C-suite in developing the vision and plan for both business and IT? The creation of the Congress of Industrial Organizations (CIO) was announced 80 years ago on this day, November 9, 1935by eight international unions belonging to the American Federation of Labor (AFL). Champion of labor renewal and former AFL-CIO president. Union Plus offers over 20 benefits, including: AT&T discounts Beth Stackpole is a veteran reporter who has covered the intersection of business and technology issues for more than 20 years. For the remainder of the twentieth century, the AFL-CIO remained the largest union organization in the United States. Committed labor secretary and first woman in a presidential Cabinet position. Are the most important technology initiatives delivering quantifiable business value to the company? Do the questions about technology that leaders in the C-suite ask reflect a true understanding of the impact of tech decisions? The United Mine Workers of America (UMW or UMWA) is a North American labor union best known for representing coal miners. When considering a shift to cloud, for example, executives tend to understand it first as a cost-saving opportunity. Top-quartile IT organizations are more likely to have an integrated or fully digital operating model, according to McKinseys 2018 IT strategy survey. Ibid., 17-18.. . After decades of decline, the labor movement in the U.S. has been gaining some momentum. 2018; Rosenfeld 2014; Western and Rosenfeld 2011).Labor scholars and leaders have long debated how best to reverse labor's flagging . Privacy Policy This article uses the metaphor of a social contract to review the evolution of American unions and their effects especially in the variations in their qualityon firm employment strategies and performance, takes stock of the current state of unions and alternative forms of worker voice that have emerged in recent years, and discusses implications for the future of labor and employment . In comparison, leading digital business transformationa top imperative for 42% of respondents to last years survey and 39% in the 2020 State of the CIOwas a top three CEO objective for only 28% of 2022 State of the CIO respondents. Building trusted relationships with the C-suite, line-of-business leaders and even the board of directors became a vital part of the job. For a short period, private sector union membership rebounded, increasing from 7.5% in 2007 to 7.6% in 2008. Theres no worse time than now to be an average CIO. These words, uttered by an executive at a recent conference, neatly capture the intense pressure on CIOs. The CIO of a large consumer company made digital and analytics upskilling one of the companys key strategic priorities, launching an enterprise-wide program, in tandem with HRs learning team. "The working people of . A call to strengthen IT/business collaboration was also top of mind, referenced by 28% of respondents. In working on tech transformations with hundreds of CIOs, we have identified five CIO traits that we believe are markers of success. The focus was on higher wages and job security. One way to create that kind of environment is to provide engineers with more autonomy by reducing the number of managers and often-bureaucratic processes, such as time-consuming reports and multiple rounds of approval. CIOs can further develop business acumen by taking responsibility for initiatives that generate business impact, such as building an e-commerce business, or by working with a business-unit leader to launch a digital product and then measure success by business-impact key performance indicators (KPIs), not technology KPIs. Instead of delivering capabilities that work at an account level with an individual partner, we are looking at how to treat customers across multiple partners and thinking about the everyday digital experience across a suite of products, Healy explains. As digital technologies continue to blur the distinction between the physical and virtual world, finding ways to generate digital revenue is critical to business survival and a responsibility increasingly shared by CIOs with business executives. Helped create Social Security and Medicare. The digital CIO has arrived, MIT Sloan CIO Symposium, 2016. Enterprise computing was no longer just for large-scale clerical processing but for gathering and analyzing data to inform business decisions. Sustained trade union . Even with this years focus on the fundamentals, LOBs perspective on IT leadership is more in lockstep with the CIOs own take on the role and responsibilities. According to a McKinsey survey on business technology, in fact, the companies in which IT plays a partner role in digital initiatives are further along in both implementation and achieving business impact. The AFL-CIO Split and the Fight for Workers Power. This strategy was a change from traditional IT accounting models, in which all the technology costs were absorbed by the IT budget and treated as corporate overhead. Frances Perkins Committed labor secretary and first woman in a presidential Cabinet position. By the end of 1936, the UE had organized the General Electric plant at Schenectady, N.Y., and went on to organize 358 more local unions with contracts covering over 600,000 workers in 1375 plants. The program invested in an online learning portal to create personalized online learning experiences based on an employees goals and learning needs. 1835 General strike for 10-hour day in Philadelphia. False. These were the Minneapolis Teamsters Strike, the West Coast Longshore Strike, and the Toledo Auto-Lite strike. What today's labor radicals can learn from the socialists who helped build the CIO in the 1930s. Walter Reuther The efforts to bolster employee experience and engagement will help to elevate the Digital groups role and keep technology central to all conversations related to business transformation, Walk says. Ibid., 15-16.. Its member unions span from the Actors Equity . Some unions featured in this report were voluntarily recognized by employers, and some led campaigns in which the employer provided union organizers with free access to employees.73 But often, when private-sector workers seek to organize and bargain . Even when it comes to the impact on digital transformation, LOB respondents were more apt to acknowledge CIOs this year compared to prior-year surveys. Two solutions have proven effective. The heyday of the mainframe was followed by what's known as the distributed computing era. The push to digitally transform remains strong, as does the role of the CIO in leading the charge, according to the following recent stats: As the CIO role has evolved, the leadership qualities it takes to do the job well have changed too. The existing tech workforce also needs to change, especially during a crisis like the COVID-19 pandemic contacted a member! Philosophy of the IT function came to their positions by being very good at technology mainframe... 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