We have cats. Most people do not even think of this. What do you do? We explained the damage the cats did to our old furniture and we were told that damage would be covered by the pet protection plan. Maintaining an in-house service department is the best way to provide the best customer experience possible. Style that takes comfort and seating to the max. Weve said it once and well say it again youll be surprised really! With styles for every taste, our loveseats are a perfect fit. They absolutely ruined my front door. Vacuum or brush lightly to removesoil. . Whether you decide to purchase the plan or not, you now have all the information needed to make an informed decision. Scotchgard Sun and Water Shield is designed for outdoor use to protect from these damaging dangers. Where Can I Take My Lazyboy Recliner for Repair? Scotchgard fabric aerosol spray is simple to apply and creates a waterproofing shield for long-lasting fabric protection. $449.99. If you need something that will stand up to stains, iClean is a good upgrade. Most manufacturers offer one year of coverage, so its up to the retailer to provide better service with their own protection service plan. Use a professional furniture cleaning service when an Cushion Is the Protection Plan Worth It? This nice-price pick comes as an easy-to-apply aerosol spray that wont change the look or feel of treated fabrics. While select picks come in smaller quantities, others come with over 1 gallon of product for many household applications and provide long-lasting fabric protection against moisture, stains, and soils. Worst is the sectional. A leather protection conditioner or fabric stain remover kit as appropriate is included in your plan at the time of purchase. *Crypton Leather Enhance uses bio-renewable materials produced from sand or mined silicon metal, and it I called the warranty company like the instructions said. Contact us by Email:service.rep@lzb.caor call 613-749-0001 OR 1-866-684-0561 to get in touch with our service department. For more information on La-Z-Boy guarantees, check out the article. So I called my LaZBoy store and they said they'd send out another chair with delivery scheduled for today. Fabric, leather and standard foam padding have a one-year warranty from the date of delivery of the product into the customer's home. Recliner and motion furniture . We ordered a custom LOVE SEAT recliner. What a scam the warantee was. La-Z-Boy Ottawa/Kingston will also service and provide all the parts that may be necessary to maintain the proper operation of the product. Sign up here with your email address to receive updates from this blog in your inbox. 2 weeks after it was delivered, DH spilled an entire glass of red wine all over my side. Bought a $5000 sofa 2 years ago only to find seats sagging after 2 years and backrest has shrunk. cleaning code. It is an extensive warranty plan that goes above the standard 1-year manufacturers warranty by five years. This has been going on for 4 months now! In the end we are living with the stain and we've lost a total of $375.00 to a service company run by La-Z-Boy that is set up to absolutely at all cost not spend a penny on repairing or replacing your damaged furniture that is covered under this expensive warranty. The following products are considered among the best fabric protectors for their usability, effectiveness, and affordability. So if the plan is up in January, youll get until January of the following year to use the credit. I call customer service (Porsha) and she was so rude! Most companies will not warranty fabric for more then one year. Ever. prevent circling. Well 2 months plus later we call and ask what is the problem. By bonding with fabric fibers, it can also work as an odor shield to prevent unpleasant odors from settling in. The best fabric protectors have high-quality spray mechanisms to disperse a fine, wide mist. Dont try to remove the stains yourself. Last April we experienced a small tear in one of our chairs and a stain in the leather of the other. Many of these picks are easy to apply with aerosol or standard spray applications and dry clear, odorless, and waterproof. Can't afford to buy three new ones. What does the furniture protection plan cover? While I cant complain about the quality of their furniture, I do feel completely cheated by their added warranty/service plan. They did not fix them or replace them, and the couch seat is very uncomfortable and sagging. Often available in easy-to-use spray form, these products protect furniture, curtains, rugs, and more from looking old and dingy before their time. Paid l believe $4,400 for a love seat electric lumbar support electric head rest. She did offer the # for the non-warranty department to pay out of pocket for labor and supplies. In fact, it's an investment that you'll be so grateful for, you'll wonder why you didn't make it sooner. . With over 100+ retail locations here in the US and more stores abroad, La-Z-Boy is recognized worldwide for their comfortable home furnishings that tend to skew a bit higher in price when compared to discount furniture brands. light cottonterrycloth. DO NOT SHOP AT LAZY BOY AND DO NOT PURCHASE THESE WARRANTIES. We have been customers of Lazy Boy for over 30 years but this have been the final straw. Not all protectors are safe for all fabric types, so its best to read the product label and conduct a patch test before spraying down a surface. La-Z-Boy - poor quality/ mechanisims break, La-Z-Boy - don't stand behind warranties lazy on customer service and quality, La-Z-Boy - furniture care protection plan. Made with innovative technology surrounding each fibre, iClean fabrics repel spills, creating a barrier that protects your upholstery before turning into permanent stains. It takes months to have the warranty people repair it only to have it fail again. She then adivised me that if I included the "fabric protection plan" in my purchase, that the fabric would be covered for up to five years. With the protection, you get coverage for the following: Accidental rips or cuts: the protection plan takes care of rips and cuts made by a sharp material. Those with large surfaces to protect might consider this 128-ounce bottle of TriNova Non-Aerosol Stain Guard. Can't sit straight on it anymore, and gives constant backpain. Our salesperson was so very nice.. after that its been a train wreck! From pet protection to stress-free spills, eco-friendly to fade resistant, and even mold and mildew inhibiting, our innovative specialty fabrics provide all the coverage you need in a way that's just your style. Pile fabrics may require Create a restful retreat with a bed designedfor comfort. If you get the "scotchguard" protection, be sure to test it. No one should have to go through this to buy a lazy boy product. A good sprayer and a steady, methodical application are both key to ensuring an area is properly protected. In our case, it was a totally different leather, very shiny and ours was dull leather, the color did not match our other pieces and the new piece has a flaw in the back. After 2 months of having it the mechanism broke! The 7 Best Bunk Beds of 2023 for Adults and Kids. Don't buy lazy boy. If you have a special question, please contact Customer Lazy Boy fabric protections are worth it. Furniture is typically a big investment, but protecting it doesnt have to be, thanks to Guardsman Fabric Defense and Upholstery Protector. So, the lower the original price of furniture, the lower the protection plan cost. our sofa lost all its memory firmness in just 18 months! stains, if the area is only lightly soiled. Power. I sent them back the email from someone on their end that had confirmed they received them. Some professional carpet cleaners even apply Scotchgard as part of their service, in order to prevent future stains. The majority of La-Z-Boy fabrics surpass the standard rating (20,00 double rubs is widely considered the minimum for residential wear). They have been here 3 times already. I am buying some furniture that is upholstered in leather look microfiber material. At the sale price on these items the total cost before sales tax will be 2 * $1179 plus $899 which is $3257. For a furniture unit worth $1500 to $2000, the protection plan comes at $199. By now, you are well aware of what the La-Z-Boy comprehensive protection plan has to offer. Ashley doesnt offer a stain-resistant fabric. The aerosol spray covers outdoor fabrics, leather, and suede with a water-repellent and UV-blocking coating. But then after 2 weeks went by with no word, I inquired and they said they didn't receive them. rub, thestain. This comment was posted by a verified customer. Customers who purchase the protection may also receive an extended warranty. Follow the manufacturers directions for preparation and apply the spray in steady, sweeping strokes to completely cover the surface. I was told by the salesperson told me that I have to realize that they don't make furniture like they used to so it won't last as long. La-Z-Boy Ottawa/Kingstons service agreement is a five-year plan valid from the date of furniture delivery. The stuff works. The Redding store was recently purchased by a new owner who also owns all the La-Z-Boy stores from the bay area to southern Oregon. Jan 28, 2015 - Explore DEANNE LIND's board "LAZY BOY RECLINER AND COUCH FABRIC", followed by 190 people on Pinterest. When I learned that La-Z-Boy only warrantied the fabric on their furniture for one year, I told the salesperson that I was going to continue shopping elsewhere. Shop Wayfair for all the best La-Z-Boy Sofas. La-Z-Boy Scarlett High Leg Recliner in Bluestone Fabric and Coffee Finish. While the scent will fade over time, it can be bothersome for some people, especially for indoor use. intense heat will help prevent the leather from drying and possiblycracking. La-Z-Boy Recliners 155 Results Sort by Recommended Sale +4 Colors Morrison Rocking Recliner by La-Z-Boy From $669.99 $929.99 ( 655) Free shipping Sale +2 Colors Randell Rocking Recliner by La-Z-Boy From $1,099.99 $1,199.99 ( 114) Free shipping +2 Colors Mateo Upholstered Recliner by La-Z-Boy From $929.99 ( 53) Free shipping Sale +2 Colors Dan recalls an instance where a customer returned a four-year-old leather sectional that had a large stain on it. To provide proper protection, the spray will need to dry fully. Shop Wayfair for all the best La-Z-Boy Sofas. I swore I wouldn't waste the money again. Rest easy with chic chairs that double astwin sleepers. The company could not find someone to come to our house to clean the recliner (we live in a remote area). Meet duo. Fabric protectors create a water-repellent and stain-resistant barrier against spills, stains, odors, and sun fading. The answer to this question can tell you a lot about how the retailer will service your furniture. Damage through vandalism or natural disaster If the furniture covered by this plan becomes damaged or stained as described in the agreement, and the stain cant be removed by the client, we will provide a cleaning solution to remove the stain. Clean spots or stains from the outside to the middle of the affected area to prevent its own. Its odorless once it dries, and it provides long-lasting protection against stains and makes treated fabrics easier to clean. Here are 8 tips for writing great reviews. Theyre not the best anymore they are the worst !!! Some protectors also guard against UV damage that causes fading. Got answer asking if inwantedvpsrts or tech to replaced. Aniline dye enhances natural markings such as wrinkles, scars and brands in each hide. CUSHIONS. If not, you have to pick from what they have. Anyone can write a Trustpilot review. wipegently. slightly dampened cloth or sponge, working up a foam toclean. Ashley Furniture offers a wide range of sofas, sectionals , loveseats, armchairs, and matching sets. 4 people found this helpful Helpful Report abuse Questions? Looks like there are a lot of unhappy customer how about we start a class action law suite to get our issues resolved. Regardless of the protector type, keep the products ease of application, fabric compatibility, coverage, and environmental impact in mind when shopping. Of course, they are always willing to charge again to replace the parts but in the years I have been buying the chairs they have done nothing to prevent the problems from recurring. Do not buy anything from this manufacturer/company. 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