They did a little refresh once they reopened but still have the frumpy loungers that seem to attract an older, louder crowd and upholstered pieces that seem to have stains that predate The Battle of Hastings. Yes, you should be able to access the lounge. British Airways Galleries First London Heathrow T5 Lounge, Video walkthrough and Image gallery by Loungeindex.com, Live Arrivals - Flight arrivals LHR LGW SYD MEL HKG SIN, View photos of British Airways Galleries First London Heathrow T5 Lounge, T5, Airside, South complex, up escalators from ground floor, First Class, Gold Executive Club members & oneworld Emerald only. In the far southeast corner are these high-top workstations. Until more lounges open all passengers eligible for lounge access will be able to use the First lounges. Yes, you should be able to use the British Airways lounge at Gatwick. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). even important announcements are not understandable as the acoustic is poor. For rates and fees of The Business Platinum Card from American Express, click here. I was sorely disappointed with the Gallery longe at the South end (we were turned away from the North end. Since the British Airways Concorde Rooms are by far the nicest of all British Airways lounges, access to them is also the most restrictive. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. As I usually do, I headed left towards the windows which have the best views over the end of runway 9R/27L. Qantas' Lounge at London Heathrow's Terminal 3. This lounge is the largest Galleries Lounge at Heathrow and has a variety of different seating areas. Im particular about my coffee, and as far as lounges go, BA is among the best. Below you can watch my video with a full tour of the Concorde Room (0:00 to 7:30). Create a trip and let LoungeBuddy tell you which lounges you already have access to. In addition to a regular Bloody Mary, BA offers its very own variations including the Maverick Mary, the Red Snapper, and, for those who dont drink alcohol, a deliciously refreshing Virgin Mary. And, in light of our BA Better World commitment to a carbon neutral future, Press Reader ensures customers can access hundreds of titles at the touch of a button. almost all usb access points are broken and this has already been for a couple of years. Subscribe to my newsletter (3x/week) and be inspired by luxury travel. Many thanks. Email needed if you'd like comment updates. Review: Austrian Airlines Boeing 777 Business Class (Vienna to Mauritius), Review:Concorde Room at London Heathrow Airport (today), Starter: John Ross smoked Salmon, served with capers, shallots, olives & sour cream, and dressed with lemon oil, Main course: pas roasted sea bass, served with new potatoes, fine green beans, red chard & garden peas, with an almond, tomato & herb lemon dressing, Dessert: fruit salad (melon, orange, grapes, pineapple, kiwi and mango). Most of the Union coffee machines were covered. There are plenty of choices, portion sizes are great, and the at-seat ordering system works wonderfully. The busy (and very hard-working) lounge staff run orders from a food-service area near the center of the lounge which is on display to guests. Oh the Concorde lounge and how I wish you were so much more. (Photo by Dan Ross / The Points Guy) In addition to those 30 BA-branded lounges, at most other airports that British Airways flies to and from, it has arrangements with either another airline or a third-party lounge provider, offering its premium passengers access to around 100 partner lounges. Funny. Im traveling business from Gatwick to Doha, then 1st from Doha to Bangkok with Qatar airways but booked the flights via BA website. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). You can read my trip reports here: The Concorde Room is British Airways most exclusive lounge category, and a step above the standard Business and First Class lounges it offers across the globe. Unfortunately, British Airways no longer offers spa service to guests of the Concorde Room. Well Im amazed your food was served piping hot. While the lounge itself is not large and feels quite busy, there is plenty of seating for everyone. En Route [+] Washington (DCA) 12:56 am. There are 3 ways to gain access to a British Airways Concorde Room the first is by flying first class with British Airways, and only British Airways, meaning a first class ticket with one of British Airways Oneworld partners will not allow you to access the Concorde Room. A lounge is a fantastic way to relax a bit before your flight, grab a bite to eat, and enjoy a cocktail while you prepare for your next adventure. Ill be interested to see if the situation is better on my next visit. Experience visible results with innovative skin-lifting face technology to help smooth and contour your skin. Don't stop there. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. Here I found only still and sparkling water. The airline has a total of 6 of these spaces at Heathrow, and all of them are now fully reopened. We may be compensated when you click on links from one or more of our advertising partners. Were delighted to have reintroduced High Life magazine into our lounges, with copies distributed at the entrance of the lounge and in various places within. A tier above the Galleries Club lounges, the Galleries First Lounges caters primarily to top-tier oneworld elite status guests, since British Airways First Class passengers can use the Concorde Room. UA1631 AC5228. Having been in many other airline business class lounges Im shocked at how poor this is. Fortunately, we were able to have it repaired and it lives on to welcome guests as they enter our Club Lounge. Terms apply to offers below. As an international hub that features more lounges than any other airport in the world, London Heathrow Airport certainly has no shortage of outstanding airport oases to choose from. Advertiser Disclosure: Many of the credit card offers that appear on this site are from credit card companies from which we receive compensation. Will I be able to use the ba lounge at Gatwick? Take the . The buffet service is varied, featuring foods like meats and cheeses, a salad bar, and snacks like cookies and biscuits. Click here to see a list of advertisers that we work with. Several years ago, Turkish Airlines opened its premium Istanbul Arrival Lounge. We take your comments very seriously as they really help us to improve the site. Nice individuals however they always seem to be focused on another task, maybe not understaff your premier lounge? in honour of Bill Lawford, the first ever British Airways pilot, who flew the worlds first scheduled international service. Its quieter and closer to where your flight will depart from. British Airways does indeed have a lounge at Washington Dulles International Airport (IAD) and its currently open. Similar to the Galleries Club lounges, amenities like hot food, alcoholic and nonalcoholic drinks, and showers, are available. 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Feel refreshed after the skin-smooth power shave, exclusively developed by award-winning shave guru, Richard Anthony. Phoenix, AZ 85034. Visit Oneworlds airport lounge locator for a detailed list of open lounges. long queues just to check in at T5 first class area (lack of staff?) This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). A few years later the love for aviation was combined with a passion for travel when at the age of 13 he boarded a plane on his own for the first time to visit his aunty in Barcelona. It does not. Many lounges around the world have brought back the pre-pandemic-style self-service buffet. Does Dragon Pass allow access to BA Arrivals, Terminal 5 Heathrow? The five BA lounges at Terminal 5 are: the exclusive Concorde Room, Galleries First Lounge, Galleries Club South and North lounges, and the quiet lounge in satellite B. Experience London Heathrow airport Departures lounges Terminal 5 has five elegant departures lounges located in Terminal 5A and Terminal 5B. The horses were originally installed as a part of a short-term art installation at the opening of Terminal 5. The seating at the South Gallery lounge was non-existent. Can I use BA lounge at Dulles? The restrooms are in need of an upgrade as they are pretty standard affair albeit quite large, private, and individual sinks. Can I use the First Class BA lounge? Hot Tip: See our review of the Galleries Club Lounge South at London Heathrow, including food and drinks, seating, spaces to work, the Kids Zone, and more. Does the club galleries lounge have showers, or do we need to exit and visit the arrivals lounge and then check-in again later? The center of the lounge is made up of a stylish bar and restaurant. Opening hours from 4.15am until 9pm. View all lounges in London Heathrow Airport. Ive visited this lounge dozens of times over the past few years, so I had a good of about what to expect. 12:50 am. Unlike many newer, more modern lounges which have outlets at almost every seat, its not the case in the BA Galleries South Lounge. You can see the eligible Dragon Pass lounges here: https://en.dragonpass.com.cn/airports/100126#page-1. Finally, the exclusive Concorde Room is only accessible to British Airways first class passengers or those that hold a Concorde Room Card status within the Executive Club program. Top of Page, wonderful afternoon tea, but in the Concorde Room there. This site does not include all credit card companies or all available credit card offers that are on the market. Daniel Ross. If you'd like to add a comment to this article and share your valuable feedback and opinions, please click here to leave your comment. Inside the lounge, you'll find vintage posters of British Airways advertisements. I imagine they would be willing to hold on to it for you. but the general wear-and-tear was really quite appalling. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. The Amex Platinum card isnt just great when it comes to lounge access, though youll also receive benefits like 5x points per $1 spent on flights purchased directly with the airline or at Amex Travel, a $200 annual airline fee credit,complimentary Hilton Honors Gold and Marriott Bonvoy Gold Elite status, and much more. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. That will depend on what class of airfare youre flying with British Airways, or whether you have elite status in its Executive Club program. There are also rumours of a BA lounge opening soon in satellite C. Reception The Reception to the British Airways Club lounge at the South side of Terminal 5 For more details, please refer to our Ultimate Guide to British Airways Executive Club. I was intrigued to know how a very busy day during the pandemic would affect the BA lounge experience heres what my experience was like. The open-air terrace, a favorite of many passengers, features comfortable couches with tarmac views and sounds of the terminal. This provides you access to over 1,300 airport lounges in over 130 countries worldwide. The Club and First lounges at Gatwick are open. Thats right, if you have Oneworld Emerald status you can access British Airways first class lounges, and other partner first class lounges, even if youre flying in economy. Last November, I enjoyed a fabulous holiday inNamibia. broken coffee machines are not being repaired but switched off. British Airways Galleries Club Lounge LHR Terminal 5A, South (Inside Security) Closed Now 5:00am - 10:00pm Top Complimentary Amenities Premium Food Snacks Spirits & Liquor Beer & Wine Wi-Fi Showers View more amenities Directions London Heathrow Airport LHR Hillingdon, London, UK, United Kingdom Located in Terminal 5A, South (Inside Security). If you're taking off from SFO on Cathay Pacific Airways soon, here's some tremendous news that just might make your day. Advertiser Disclosure: Many of the credit card offers that appear on this site are from credit card companies from which we receive compensation. Our team can present a dish as intended and we have seen the whole team, from chefs to hosts, develop their skills and pride. list of British Airways lounges in the U.S. first class passengers traveling with British Airways, Galleries Club Lounge South at London Heathrow, The Business Platinum Card from American Express, https://www.britishairways.com/en-us/information/lounges, https://en.dragonpass.com.cn/airports/100126#page-1, British Airways Executive Club Loyalty Program Review, British Airways Visa Signature Card Full Review [2023], The Best Ways to Use 10,000 (or Fewer) British Airways Avios, How to Use the British Airways Avios eStore to Earn More Avios. Much more of a restaurant feel. The terminal was by far the busiest Ive seen in all my pandemic-era flying, as was the British Airways Galleries South Lounge I visited before my flight. Given the new at-seat service offering, staff members are busier than ever. The decor takes its inspiration from the very best of British design, craftsmanship and heritage, with elegant lighting from Porta Romana and contemporary tables from Boss Design. All Rights Reserved. The hot food was served cold and had clearly been plated up a considerable time earlier with that noticeable skin. Editorial Disclosure:The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. But last spring, British Airways made the decision to permanently close its Elemis Spas inside airport lounges, after the spas were temporarily closed at the beginning of the pandemic. Champagne from the Champagne Bar is also available for consumption. Youll then come to another set of escalators which will take you up to the lounges. Ideally I was thinking of getting to the airport 4 hours before to make the best use of the lounge. Visited the lounge today and can honestly say the food was shockingly awful! 295 reviews of Heathrow Airport Terminal 5 "Your next review awaits. Interactions were minimal, but the brief moments I did have were pleasant and professional. LoungeBuddy for iOS can help you find locations you can access using your ticket class, airline status, credit cards, and memberships. At London Heathrow Terminals 3 and 5, all BA lounges are open. The bean salad accompanying it with French dressing was just beans in a bowl. Staying hydrated is key when flying. Can we leave a small carryon & backpack at BA Galleries Club Lounge in T5, while we step out to Windsor and return in time for our connection [same day travel 5 hrs step out]? The lounge is located on level 2, Terminal 5 Departures at London Heathrow Airport (Next to Gate A7), with opening hours 5:00 am - 10:00 pm daily. The Rental Car Center accommodates all airport rental car companies, their rental counters and vehicles. The Galleries lounges at Heathrows Terminal 5 are at the bottom of the rung when it comes to its lounge offerings, and it certainly shows. If youve never had it before, BAs lounge coffee is very good. Get your nails shaped-up, then select one of the stunning nail colours from Essie. No worries you can purchase instant lounge access in seconds. For more information on our advertisers, see here. This is the only lounge in Terminal 5A South. The state of the seating left a lot to be desired. There are seven pods available and customers can use the Your Menu lounge app to check if a pod is available in real time. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Seemingly dozens of cleaning and foodservice staff could be seen hustling hard throughout my stay. - The Airside "Mall" is huge and somewhat confusing if you're trying to find the right British Airways lounge (located on both sides). We did nearly lose a horse after a customer (who had enjoyed slightly too much Champagne) tried to get a picture sitting on it. Selected lounges at Heathrow Terminal 5 are open. In The Concorde Room, customers will also find a discreet experiential display, where they can enjoy each of the stunning scents. Moments I did have were pleasant and professional skin-smooth power shave, exclusively developed award-winning... As lounges go, BA is among the best and showers, available... News that just might make your day it for you & # x27 ; s Terminal 3 Club! Bar is also available for consumption always seem to be focused on another task, maybe not understaff premier... ) 12:56 am shocked at how poor this is situation is better on my next visit currently.... 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Repaired but switched off access to BA Arrivals, Terminal 5 last November, headed... Short-Term art installation at the South end ( we were able to use the first lounges in. See here 7:30 ) meats and cheeses, a favorite of many,.