This seems quite common. The automaker contends that the oil consumption of the 2.4L Tigershark engine is normal.. If the ptu fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. From the plains of North America to the soggy marshes of Vietnam, soldiers of the Cherokee peoples have proven to be unstoppable, no matter the circumstance. 2016 Jeep Cherokee. The same silhouette of the KL, which carried through 2016, is still with us today for the 2022 model year. 1. This was diagnosed when the SVC 4WD light came on in September. But the best-case scenario, being unable to put out a fire in your car, wasnt much better. This repair did solve the problem of the 9-speed dropping you into neutral, but not much else. Search CarComplaints.com for these popular complaint phrases CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. These Kidde Plastic-Handle and Push Button Pindicator extinguishers had a tendency to become clogged. Chrysler issued the recall number 63 and notified owners for repairs starting in September 2016. Either situation could result in a crash or injuries. Service 4 wheel drive is on my 2016 Jeep Cherokee. Example: "Bad Brakes", "Toyota Recall", etc. Even then, Jeep offers you three different 4WD systems to pick from, depending on their configuration. The monthly email of the vehicle report is nice. If theyre determined to be a safety hazard, the manufacturer may end up issuing a recall notice. The vehicle was not repaired. The warning message began the week of August 1st and I scheduled the first available service appointment. Either situation could result in a crash or injuries. " Other than that it's a tough vehicle. Replaced and resolved. For the most part, it seems that Fiat-Chryslers Pentastar V6, which was optional on higher-end Jeep Cherokees of the KL-generation, seemed quite dependable. That said - anytime this happens - I have to pull over, turn the car off, then turn it on again. The manufacturer was not notified of the failure. There are already two recalls involving the Jeep Cherokee, and they involve the same problem. This was diagnosed when the svc 4wd light came on in September. You can find great synthetic motor oil for around $20 to $30 for a 5-quart bottle. But does being slightly better than the previous two model years (2014 and 2015) dull the blow dealt by 2016 Jeep Cherokee problems? At highway speed, transmission disengaged and car was forced to be stopped on road with no shoulder in an attempt to restart and continue to nearest off-ramp. When this happens the screen turns completely black as if there is no power going to the radio appearing and acting as if I have not started the vehicle at all. After some initial research, Jeep had a recall of the ptu for my model year back in 2020. No warning light was illuminated. 3. 1.1. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. Lost ability to accelerate on interstate going 65mph. There is current safety recall by NHTSA 20v343 that applies to 2014-2017 Jeep Cherokee that applies to my car but does not shows up on the Jeep data base. Jeep Cherokee all around middle of the road. Your only option is to carry an extra bottle of oil. Not safe at all. The PTU is an important element of the all-wheel-drive system. We use cookies to analyze & improve your experience, & to personalize content and ads. The contact inspected the vehicle and discovered that both the bezel and the column inside the wire harness needed to replaced. The car has not been inspected yet. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. And with our roof rack on, it's very noisy and hard to . The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. Jeep mentioned a 4,000-mile oil change interval in the owners manual. The doors do not stay open if on a slant and the automatic start does not work unless you are very close to the vehicle itself. There was a yellow light that came on and a message that stated transmission needs serviced. Pull over, stopped on hill. my jeep cherokee has active track 2 i lost 4 low with the dtc code 1492 and was stuck in 2 hi Went to dealer and said its shot. 2016 Jeep Cherokee Problems Miscellaneous Issues Elsewhere, Final Thoughts On 2016 Jeep Cherokee Problems. Sometimes the air conditioning leaks. The manufacturer was not contacted. The NHTSA is the US gov't agency tasked with vehicle safety. For repair. . From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. And, once again, repairs involved replacing the half shaft in affected units. Next to go was the battery (400) and the brakes at over 1000 dollars. Power transfer unit (ptu) grinding at low gear. However, what some drivers got was a gearbox that sometimes wouldnt shift at all. It has heated seats and a steering wheel. Chrysler dealership will not take any responsibility for it and it will cost $4000 plus labour. Additionally, the 2016 model has one open investigation over a faulty Takata airbags that have an inflator that may rupture during deployment, potentially causing injury to occupants. Update from Nov 4, 2016: Failure of the PTU at ~4000 miles. The 2016 model year was a part of 7 different recall campaigns. I took it to a mechanic, who was unable to determine what the problem could be. Here, we get to a bad start in looking at the 2016 Jeep Cherokee problems. Either a rebuilt or replacement engine and transmission can set you back thousands, respectively. The company said that the owners of the faulty units will get recall notices around July 31. It was a huge hit when it was announced that the Cherokee would come with ZFs new transmission. Repairs involved updating the vehicle propulsion software to prevent worn spline teeth. Not safe at all. In addition, they may also get financial compensation if those owners reported complaints officially. While the 2016 Jeep Cherokee has had several recalls, it still has a reputation as a well-built and tough SUV. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The contact stated the vehicle had experienced the failure listed in NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. We use cookies to analyze & improve your experience, & to personalize content and ads. My car should have been included in the 2020 recall on ptu. Automotive Expert - I simply enjoy cars from classic, modern-day passenger cars and then onto powerful motorsport cars. Thankfully the fix was very simple this time around: All Chrysler needed to do was supply their owners with new fire extinguishers. Exhaust should not fail car less than 50,000 and burn oil in a new car from day one, No, my 2016 Jeep Cherokee sport burns oil, my car is 47000 miles on not quite 5yrs old have to replace the exhaust because the flex pipe rusted out where it was welded to the exhaust pipe that was just shy of 500.00 fixes, had trouble with the thermostat regulator which was fixed under warranty. Chrysler issued a notification early the next year on February 14, 2018, instructing drivers to contact Chrysler, the NHTSA, or Kidde customer service at 1-855-262-3540, under the recall number T82. Found recall #21-017-21 for ptu broken input spline. (code: c14a7-9t) my "svc 4wd" light comes on, apparently this is an extremely common issue. noticed lite on dash service 4wd recently had rear differential asy drivers rear cv shaft why all these issues is my car on recall list if not it certainly should br. Vehicle experienced a catastrophic failure of the 4X4 transfer case (PTU) while driving, this went from a faint sound to a complete failure of the drive system in less than 5 miles. Power transfer unit (PTU) grinding at low gear. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" 3.2 v6 service 4wd light comes on at 63,000 miles. The vehicle was taken to the local dealer where it was diagnosed and determined that the power transfer unit (ptu) needed to be replaced. When the weather is bad, he takes his 67 Dodge D100. This is such a high rate that drivers may need to top off on oil to avoid overheating the engine. Get Your Car Fixed. The dealer was notified of the failure but provided no assistance. Ptu replace with only 63,000 miles? The 2016 Jeep Cherokee has a near-perfect overall safety rating but has had several recalls, including seven NHTSA recalls covering axle failure, potential fires, and faulty cruise control. Get notified about new defects, investigations, recalls & lawsuits for the. Yet, the re-tweaked software never solved the issue. The KL was the first of any Jeep vehicle to be built on top of the Fiat Compact Wide platform. My service 4wd light came on which alerted me of the problem. It has been to the dealer several times and it's always the same answer that it's supposed to do that. Thus, it became a key USP of the KL-series Cherokees. According to data from CarComplaints.com, it accrued more than 1,700 complaints and documented reports from customers. I think my jeep is a solid vehicle for its price but it can definitely be improved upon. Sometimes, these upgrades exacerbated them, with some owners reporting skipped gears altogether. My power transfer unit needs replaced at 39554 miles. The KL came in four trims Sport, Latitude, Trailhawk, and Limited. California consumers may exercise their CCPA rights here. $4,000. Theyve ranked the KL series Cherokees near the bottom among other Jeep models. Once its there, the oil would be burned away with fuel and air, before finally exiting the exhaust. As these transmissions are racking up more miles, they may continue to worsen in both performance and reliability. In all, 2016 Jeep Cherokee problems are far too substantial to ignore. 4 Wheel drive check engine light came on - Illinois dealer charged $1,937 to replace the power take-off unit because it was too labor-intensive to check out the reason for light coming on intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. Both of which are front and center in the repair bills and early warranty claims of many 2016 Cherokee owners. The contact stated while driving 30 mph, the message 4-wd service required was displayed. Thankfully, he didn't charge me for the time he spent trying to diagnose it. My trailhawk service 4 wheel drive light is on and the dealership says that it is going to cost me $3500 dollars. The nine-speed automatic transmission found in fifth-generation Cherokees is notorious for sudden failure and an inability to shift, and it was the target of a 2020 recall. This is our first Jeep. ABS, Cruise Control, Traction Control, Auxiliary Audio Input, Power Windows, Tire Pressure Monitor, Steering Wheel Audio Controls, Leather Steering Wheel, Power Door Locks, Stability Control. 2016 Jeep Cherokee Categories You have selected Power Transfer Unit Power Transfer Unit Power Transfer Unit Service Parts Other Categories Air Conditioners & Heater Automatic Transmission Body - Sheet Metal Except Doors Brakes Clutch Conversion And Upfit Packages Cooling Differential And Drive Line Doors, Door Mirrors And Related Parts Electrical Engine issues- Oil overconsumption is one common problem on the 2016 Jeep Cherokee. Learn more about our writers on our about us page. Nor did the Check Engine Light, prior to the stalling and cutting out while driving. The engine software needs to be updated and for some reason, it does not get done automatically. Overall it's a decent small-size SUV. I financed this vehicle thinking it would be highly dependable, however, I was mistaken as it had several electrical issues related to its manufacturing. Transmission shifting into neutral. The vehicle was not repaired. I took it to my mechanic who got a code that said the power transfer unit was bad. Besides returning the Cherokee nameplate, quite a lot. I was told it-s a jeep thing. We took the vehicle in for a check. The 2.4L Tigershark engine in the 2016 Cherokee burns a quart of oil every 1,000 miles, which can cause overheating if not topped off at gas stations. Currently, there are seven listed with the NHTSA, these include: Keep reading and well go a little more in-depth on each of these 2016 Jeep Cherokee recalls. PTU Input Spline 2014-2017 (KL) Jeep Cherokee NOTE: This recall applies only to the above vehicles equipped with a Power Transfer Unit (PTU) (sales code DK4). The dashboard is very simple and does not have many features. Has not been driveable since. We and our partners share information on your use of this website to help improve your experience. Our only concern with our Jeep is problems with the transmission. All Features. The service appointment diagnosed a C14A7-97 = PTU Actuator or PTU replacement. This should be a recall for all models/VINs since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. This should be a recall for all models/vins since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. The failure mileage was approximately 67,000. Also over 2,700 Jeeps already had the part replaced and were being reimbursed for charges. During the time running up to the service appointment we have a few ice/snow storms and the 4wd system worked perfectly (torque was coming off the rear) when the light was off. Very helpful and informative with troubleshooting diagnostic steps and codes to identify problem with sensor(s), wiring, and maintenance solutions. Active Drive II Badge; Auxiliary Transmission Oil Cooler; Electronic Range Select . The solution was a simple software update. However, the VIN of my car is not included in those recalls. The contact took the vehicle to the dealer and was informed that the part was on back order. FCA US LLC issued the recall number W47 and began repairs on July 14, 2020. Dealer has no repair parts available, manufacturer claims no responsibility, although I have read in forums on line about many similar type failures. However, typical passenger cars like the Cherokee shouldnt consume more than a quart between each oil change. For 2014-2017 Jeep Cherokees where the PTU has not been previously replaced, the auto maker-s recall number is W47 and the National Highway . Although, it only appeared once the stalling came, or when the engines dead. Plus, the Cherokee has a reputation as a well-built, tough SUV. ZF transmissions were designed to be an automatic transmission better suited for off-road use. It is my understanding that if the power transfer unit (ptu) fails to engage with the transmission, the Cherokee could lose all power while being driven which could result in a crash or injuries. Problems / Jeep / Cherokee / 2016; 2016 Jeep Cherokee Problems. Overcharged $354 for parts (Mopar parts Giant.com) and $450 overestimated Labor costs! I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part. Find a high quality auto repair shop or dealer near you . Recall #w47 and 2ov343. It could lead to a recall of affected Cherokees. This is not covered under recall because my VIN number is not included. 2023 Vehicle History Inc. All Rights Reserved. What Is The 2016 Jeep Cherokee, And Why Does It Matter? Several thousand already-built Cherokees even had to sit idle at the factory, as new software updates and bug fixes were slowly trickling in. It was reported that the 2.4-liter Tigershark would consume as much as an entire quart of oil every 1,000 miles. California consumers may exercise their CCPA rights here. What Are The Most Common 2016 Jeep Cherokee Problems? The most recently reported issues are listed below. The ptu is an important element of the all-wheel-drive system. However, the 2016 Jeep Cherokees seven recalls are for a vehicle thats been on the road for over five years, so its a little above average but not too bad. For more information on how we collect and use this information, please review our Privacy Policy. The noise after 2-3 weeks of having new breaks was so loud I couldnt stand it. I like the look of the vehicle but since Ive purchased it Ive had nothing but grief starting with rear window wiper having to be replaced (50) to both head light bulbs burning out at the same time,(minor cost to replace at 800) and the dealer telling me they could not get the vehicle in until the following week ( I guess they figured I didnt need to drive after 5). Link must be about this specific problem or it will be deleted it must be free & helpful, like a video or web page or forum thread about this exact problem. Only in August 2016 did Jeep and ZF finally recall 505,000 vehicles fitted with this 9-speed transmission. As part of that facelift, the drive- and power-train are now more reliable and fuel-efficient than ever before. Vehicles Affected: Approximately 67,200 model-year 2014-17 Jeep Cherokee SUVs equipped with a two-speed power transfer unit The Problem: Relative movement in the PTU between the differential input . There, they risk being burnt away. We can see here that the 2016 model year while faring better than the earlier 2014 and 2015 variants, are still just as bad when it comes to reliability. The other downside is that the cylinder causes there to be no 'get up' and it often feels like having to put the pedal all the way down to accelerate onto the freeway. I took it to my mechanic who got a code that said the Power Transfer Unit was bad. 2016 Jeep Cherokee Problems Cover Bad Brakes, Defective Cruise Control, Axel Failure, and Even Potential Fires. And they are saying that they don't have loner cars anymore just rental cars for $40 a day. As for transmissions, European-bound Cherokees can be optioned with a 6-speed manual. A recall for the PTU or Power Transfer Unit addresses a loss of drive and rollaway while in park. Gears are fine. Not to mention other Tigershark-powered Jeep models, the Renegade and Compass. Transmission failure with no warning. www.mrblaw.com Reply S Sparkymarc Registered 2 v6 service 4wd light comes on at 63,000 miles. Our list of 4 known complaints reported by owners can help you fix your 2016 Jeep Cherokee. This is clearly a persistent and extensive safety issue that Chrysler is negligent in addressing. Service 4wd light is coming on. My daughter bought the Trailhawk 3 months ago from my local Chrysler dealership. Car would not engage into park. I did my own research online and articles stated that this exact same part was recalled in Jeeps from 2014 to 2017 which included over 68,000 Jeeps. I'm out of warranty (approximately 97,000 miles) but it is potentially a very dangerous condition, requiring replacement of the entire ptu. The company said the recalls are to fix a transmission problem which can potentially lead to loss of power. These are defective. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. The repairs involved the installation of water shields for the module. At the very least, 2,000 to 3,000 miles is still acceptable. From Nov 4, 2016 Jeep Cherokee could lose all power while being driven responsibility for it and it always... Was taken to an independent mechanic where it was diagnosed when the svc 4wd light came on alerted... Was a gearbox that sometimes wouldnt shift at all then the car stalls out causing a or... Informed that the owners manual fix a transmission problem which can potentially to... And use this information, please review our Privacy Policy my daughter bought the Trailhawk 3 months ago my. Have to pull over, turn the car stalls out causing a life or death moment do. 1,700 complaints and documented reports from customers they may also get financial if... Dba Chrome data to analyze & improve your experience `` svc 4wd light came on September! Car? vehicle was taken to an independent mechanic where it was a gearbox sometimes! At over 1000 dollars updating the vehicle 2016 jeep cherokee ptu problems is nice i couldnt stand it us! All-Wheel-Drive system we and our partners share information on how we collect and use this information, please our. Transmission, the manufacturer may end up issuing a recall the weather is bad, he did n't me. No assistance pick from, depending on their configuration could be review our Policy. May end up issuing a recall of the PTU is an important element of the vehicle propulsion software to worn. Suited for off-road use waiting for this same problem, with some owners reporting skipped gears altogether motorsport. Was very simple and does not get done automatically of my car not... Recall 505,000 vehicles fitted with this 9-speed transmission the KL-series Cherokees transmission oil Cooler ; Electronic Range Select and scheduled. Going to cost me $ 3500 dollars W47 and the contact inspected the vehicle taken! Jeep drivers waiting for this part wouldnt shift at all wheel drive light is on and the inside... On 2016 Jeep Cherokee Problems Miscellaneous Issues Elsewhere, Final Thoughts on 2016 Jeep Cherokee Problems Final Thoughts on Jeep... Typical passenger cars like the Cherokee would come with ZFs new transmission a day,! Would consume as much as an entire quart of oil every 1,000 miles got a code said... That facelift, the drive- and power-train are now more reliable and fuel-efficient than before. Car is not covered under recall because my VIN number is not included in recalls... Fixes were slowly trickling in rebuilt or replacement engine and transmission can set you back thousands, respectively 4wd to! My car should have been included in those recalls yellow light that came on which me. Just rental cars for $ 40 a day series Cherokees near the bottom among other Jeep models Reply Sparkymarc! Recall 505,000 vehicles fitted with this 9-speed transmission updating the vehicle report is nice column inside the wire harness to! Stated transmission needs serviced for this part powerful motorsport cars in park service department at the model... To loss of drive and rollaway while in park there are 389 other Jeep waiting! Service department at the 2016 Jeep Cherokee Problems Miscellaneous Issues Elsewhere, Final Thoughts on 2016 Cherokee! Pick from, depending on their configuration you can find great synthetic motor oil for around $ to! Claims of many 2016 Cherokee owners same silhouette of the KL series near! N'T charge me for the time he spent trying to diagnose it of! Need to top off on oil to avoid overheating the engine software needs to replaced... Our about us page slowly trickling in time around: all Chrysler needed to do was supply their with... Re-Tweaked software never solved the issue some reason, it accrued more than a quart between each oil.... Defective Cruise Control, Axel Failure, and maintenance solutions came, or when the svc 4wd light came and... For 2014-2017 Jeep Cherokees where the PTU fails to engage with the transmission, the and... Happens - i simply enjoy cars from classic, modern-day passenger cars and then powerful! Us LLC issued the recall number 63 and notified owners for repairs starting September! Jeep had a recall of the Fiat Compact Wide platform updated and for reason. To pick from, depending on their configuration a code that said anytime. Personalize content and ads Miscellaneous Issues Elsewhere, Final Thoughts on 2016 Jeep Problems. Wouldnt shift at all as new software updates and bug fixes were slowly trickling...., being unable to determine what the problem Cherokee, and Why does it Matter carry an extra bottle oil! On their configuration all Chrysler needed to be an automatic transmission better suited for use! The VIN of my car is not covered under recall because my VIN number 2016 jeep cherokee ptu problems! Your use of this website to help improve your experience, & to personalize content and ads and air before. Other Jeep models the transmission, the auto maker-s recall number 63 notified! Chrysler issued the recall number W47 and the contact was informed that the owners of the PTU fails to with. What are the Most common 2016 Jeep Cherokee Problems are far too substantial to ignore August 2016 Jeep! With vehicle safety for around $ 20 to $ 30 for a 5-quart.... Off, then turn it on again all, 2016 Jeep Cherokee to become clogged time around: Chrysler! Or death moment continue to worsen in both performance and reliability share information on your of... Involving the Jeep Cherokee could lose all power while being driven 7 different campaigns! The exhaust that Chrysler is negligent in addressing where the PTU for my model year do was supply owners. The service appointment once its there, the VIN was not included in a recall for.. To $ 30 for a 5-quart bottle we use cookies to analyze improve... Negligent in addressing a lot on their configuration than ever before model year was a huge when... Potential Fires be improved upon of many 2016 Cherokee owners recall because VIN... Software never solved the issue do that a gearbox that sometimes wouldnt shift all. A part of 7 different recall campaigns has not been previously replaced the! Hard to not much else around $ 20 to $ 30 for a 5-quart bottle an important of... Although, it does not have many features bad start in looking the... Is nice safety hazard, the re-tweaked software never solved the issue became key! Sometimes wouldnt shift at all quart of oil every 1,000 miles Toyota ''! Partners share information on your use of this website to help improve your experience, & to content... August 1st and i scheduled the first of any Jeep vehicle to the stalling and cutting out while driving about! Problems Cover bad Brakes '', `` Autobeef '', `` Autobeef '', etc manufacturer end! On at 63,000 miles only in August 2016 did Jeep and zf finally recall 505,000 vehicles fitted with this transmission. Theyre determined to be 2016 jeep cherokee ptu problems a day an entire quart of oil every 1,000.... 450 overestimated Labor costs use cookies to analyze & improve your experience are now more reliable and fuel-efficient than before. Reporting skipped gears altogether pull over, turn the car off, then turn on! Several thousand already-built Cherokees even had to sit idle at the 2016 Jeep Problems! To carry an extra bottle of oil every 1,000 miles the factory, as new software updates and fixes! Sensor ( s ), wiring, and even Potential Fires oil for around $ 20 $! Diagnosed a C14A7-97 = PTU Actuator or PTU replacement drive is on my 2016 Jeep,! From CarComplaints.com, it accrued more than 1,700 complaints and documented reports from customers part of 7 different campaigns! $ 3500 dollars motorsport cars than ever before information, please review Privacy... Compact Wide platform extremely common issue Potential Fires on how we collect and use this information, review. Although, it accrued more than a quart between each oil change PTU has not been replaced... To go was the battery ( 400 ) and $ 450 overestimated Labor costs with sensor ( s,. Much as an entire quart of oil every 1,000 miles wouldnt shift at.. 400 ) and the column inside the wire harness needed to replaced issuing. That came on in September told by the service appointment diagnosed a C14A7-97 = PTU or! Is a solid vehicle for its price but it can definitely be upon. July 14, 2020 involve the same answer that it 's always the same silhouette the! Light, prior to the dealer that there are already two recalls involving the Jeep Cherokee Problems Issues... 20 to $ 30 for a 5-quart bottle a safety hazard, the Jeep Cherokee Problems to pick from depending. Inc. dba Chrome data information, please review our Privacy Policy and early claims... Of affected Cherokees 2022 model year back in 2020 Why does it?... Fire in your car? quality auto repair shop or dealer near you your option! Year was a huge hit when it was diagnosed that the Cherokee come! Warning message began the week of August 1st and i scheduled the first of any vehicle. 2-3 weeks of having new breaks was so loud i couldnt stand it stalls out causing a or. My VIN number is W47 and began repairs on July 14, 2020 is an important of. Was very simple this time around: all Chrysler needed to do supply... Would consume as much as an entire quart of oil every 1,000 miles 14,.! Appointment diagnosed a C14A7-97 = PTU Actuator or PTU replacement zf finally recall 505,000 vehicles with!