It's disappointing to read about occasions that don't meet the experience we strive to foster, but it's good to see your positive feedback too. Our goal is not only to achieve business success but also to play an active role in helping improve society. Really put you at ease as it can be quite daunting. After telephone interview I was invited for an assessment via Google meet and was offered the job within 48 hours. United States. Energy From Deep Water, Shells ambition to be a net-zero emissions energy business, View Joining our ongoing conversations on Diversity and Inclusion, in celebration of Pride Month, are former Wales Rugby Union captain, Gareth Thomas, and the Poland based organisation Stonewall Group a group that fights against discrimination and violence against the LGBTQ+ community. I applied online. Ability to identify the features and benefits of particular broadband packages or additional products that we provide, and explain these clearly to customers when relevant. My monthly bill was 66 with my previous supplier, Shell changed it to 156 via direct debit with 271 in credit. There are 3 sections to the assent day; company overview, role play, they will also provide you with customer scenarios that you have to provide the best solution to. 100 . The Future of Energy Challenge, View What you can do in your account This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor (Energy) (16 vacancies) Working Pattern : Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working. In order to give a great experience for our customers we provide the best training, development and ongoing support for our Customer Service Advisors and we'll be there to help you settle into the role and grow within Shell Energy. Shell Fleet Solutions, Steps to Achieving Smarter Fleet Management, Fleet solutions to keep your stakeholders confident during challenging times, View A staggering 70 million work days are lost each year in the UK due to mental health problems. 2018-00309 / NH PUC No. Ability to employ appropriate listening and questioning techniques to identify our customers needs. These essential cookies may also be used for improvements, site monitoring and security. Confident to manage your own workload and adhering to set time frames. Select the best local company that suits your needs. were here to help. Shell in the Community, View 21,400 per annum. The Shell App, View Explore our Frequently Asked Questions and find the answers you're looking for. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. . Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Contact Shell in the U.S. Service Station Feedback. You may choose to opt-out of ad cookies. Learn about cookies, UK Registered in England & Wales No. The time flew by. There is a Shell Branded Card for you regardless of your payment preference, income, and lifestyle. Rewards. #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. Julie Ferland chose Shell because the companys purpose aligned with her own: a desire to make a positive impact in the world. Calls are free and advice is available 24/7. If you passed this stage you were asked to stay for an interview, which I was. The interview process itself took around three hours. This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. Shell Announces The Future Of Energy Accelerator Winner; Shell challenges Net Impact to shape new energy solutions; 2020 Future of Energy Challenge: Mobility - Final Pitch Competition; 2021 Future of Energy Challenge: Net-Zero Emissions; 2021 Future of Energy Challenge: Net-Zero Emissions - Final Pitch Competition; 2022 Future Of Energy . Confidently make outbound contact with customers to proactively notify them of exciting and competitive pricing around the broadband. 05070887 | VAT number: 867244791. Select a location from the list of options. WFH scheme, Shift pattern non flexible Conservation, Partnerships in Conservation Educational Video Library, Come Meet Shelley, Shells Snapping Turtle Greeter on Belle Isle, @shellstationsus + shell freedom over texas #recreateresponsibly sweepstakes terms and conditions, Shell Pipeline kicks off Wildflower Energy Project, View Joining Shell Energy is a career for you to learn and develop everyday. Shell RechargePlus, View Thank you for taking the time to share your thoughts about your career with us. Supplier Diversity, View You have to have a pretend phone call (they give you the option to turn the camera off during this and the assessor will do the same too) and you have to help the customer with their query. Shell Energy Permanent Today Apply Job Title:Customer Service Advisor (Energy) (16 vacancies) Working Pattern: Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working (Hybrid). Lubricants for Transport and Industrial Businesses, Contact shell lubricants technical experts, Contact a Shell EcoSafe Lubricants Representative, View Capable to advise customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes and develop new service CVPs. Were experiencing high volumes of calls right now. Full Time position. Shell Motorsport, View Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Drive business customer service by providing clear solutions that meet the customer's needs in order to retain their custom. Conservation, View The company has also helped to strengthen the talent base within the energy sector in Thailand. Do you want to find out about future opportunities at Shell? It's more than what boils the kettle or keeps the radiators warm. In youronline account, you can manage your payments, send us meter readings, tell us youre moving, and a lot more besides. The Shell App, View Careers at Shell. Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". The average salary for a Customer Service Advisor is 21,154 per year in Crawley, England, which is 2% lower than the average Shell Energy Retail salary of 21,600 per year for this job. Not challenging Shell Energy. Ability to proactively learn new information, systems or processes and quickly apply to customer situations. Shell Energy Customer Service Advisor Review - Stressful work environment. Administrative/Clerical. Customer Service Advisor (Former Employee) - Coventry - January 2, 2022 (Former Employee) - Coventry - January 2, 2022 Together we are a force for good, Force For Good - St Vincents Mobile Healthcare, Force for Good - Truckers Against Trafficking, Force for Good - Hasbro Childrens Hospital, Mobile Payment at Shell via third-party apps: General terms and conditions of use, View Broadband Customer Service Advisor (3495) | Shell Energy Broadband Customer Service Advisor (3495) Coventry Department Contract Type Perm Full Time Hours per week Closing Date Job Reference Our Journey: At Shell Energy Retail Limited, we believe that home energy matters. Keep up-to-date and accurate records of customer contact to ensure commitment to any follow up required. We welcome and continually learn from feedback. If youd rather speak to our customer-service team, ESL-0145 / NY ESCO MP2E / OH 13-763E / PA PUC A-2012-2322668 / RI DPU D-96-6 (M9) / TX PUCT No. Sustainability News, A Journey of One Million Acres Begins with One Tree, Shell partners with REF to restore North Americas Amazon, Shell returns as lead sponsor for Houstons Green Office Challenge, Shells Lake Charles LNG team gets feet wet in Louisiana marshes, Partnering in Conservation for a Better Future, New Artificial Reefs to Attract Fish, Anglers and Divers, Shell volunteers and BTNEP work together on saving Marshes and Ridges, Helping Brook Trout get moving on upstream, Super Tree Planning and Planting for the next 100 years, NOAA, NFWF Announce Record $136 Million for Coastal Resilience, View Previous experience in an outbound/Inbound call centre role. Contact Shell Energy Customer Service (833)-SHELL-HM (743-5546) Contact Toll Free (832) 510-1030 Contact Local. 3,890 Service Advisor Jobs in Wellesley, MA hiring now with salary from $24,000 to $100,000 hiring now. Full Time position. Energy From Deep Water, View Stock Bonus, Profit Sharing, Commission Sharing, Tips have not been reported for this role, World Mental Health Day marks the first anniversary of our Happy Heads Campaign. . 19-02-38 / DC PSC No. Ways to save, View Shell RechargePlus, View Capable to advise customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes and develop new service CVPs. Were creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Shell RechargePlus, View Salaries posted anonymously by Shell Energy Retail employees in Woodham Ferrers, England. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. Customer Service Advisor salaries at Shell Energy Retail can range from 20,000 - 266,062 per year. But our chat service is usually the easiest way to get in touch. Ways to Pay, View Sustainability, View Or you can contact us on 0330 094 5800 and choose option 9. Hardly see anyone in the minority ethnic groups getting promoted or even to other positions. Energy Whether you're moving home, or have a question about your bill, here's how to get in touch. and much more by completing the form below. A staggering 70 million work days are lost each year in the UK due to mental health problems. Managers are super supportive as well. When Christina Gao joined the Shell Graduate Programme 7 years ago, she was empowered to reach her full potential. Nepotism. Being part of this network, weve joined hundreds of committed organisations who are unlocking the potential of their employees and creating an LGBTQ+ inclusive workplace. San Jose Home Energy Audit, Energy Advisor San Jose, Energy Experts San Jose, Energy Assessment San Jose, San Jose Energy Audit, Residential Energy Audit San Jose This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. Company maternity/adoption pay - 26 weeks full pay, followed by 13 weeks statutory pay for eligible employees. Sustainability News, View 9179 / IL ICC No. Start Date: 7th November 2022 Our Journey: Energy From Deep Water, Shells ambition to be a net-zero emissions energy business, View I applied online and received a call the next working day. Supporting Education, View Free customer service/helpdesk job search site: Freight Handler job in San Jose California, USA. Tell me a time where you were under pressure and how did you move forward? Related roles have more responsibilities and almost the same pay. This role is fast paced with volume of both Inbound and outbound calls, and will require you to be resilient and self motivated; remaining upbeat and confident call after call. I interviewed at Shell Energy Retail (Coventry, England). I love this company because it is a workplace that people who are willing to learn and grow would thrive in. After a number of energy suppliers have I was with Zen, but migrated to Shell because I'd save a fiver a month. She then asked me the usual questions like tell me a time when you gave excellent customer service etc . Call Center, Customer Service Rep, Remote Customer Service. Shell Trading US Company, Shell Trading (US) Company- Lease Administration, View Strict time keeping. Energy From Deep Water, View Competency questions Like what would you do in said scenario and role play. The campaign brings together mental health and wellbeing topics, content from our chosen charity partner Mind UK and gives us a platform to promote conversations. About Shell in the USA, View Diversity Advocacy, View Take ownership for your own performance, ensuring that you have a clear personal development plan in place with your manager. Shell Pipeline, Shell Pipeline Supports National 811 Day And Safe Digging, View We need to keep moving forward. - Everyone looks out for and supports one another in all areas. Support/promote Technology Conferences, Sector Seminars, Represent Shell in external industry forums. Shell Fleet Solutions, Steps to Achieving Smarter Fleet Management, Fleet solutions to keep your stakeholders confident during challenging times, View Feel free to let us know about your circumstances when you apply, and well take it from there. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell Energy Retail Customer Service Advisor Interview Questions Updated 17 Feb 2022 Find Interviews To filter interviews, Sign In or Register. Consistency Exact . 10174 / VA SCC No. As Lubricants Technical Advisor, you are going to deliver business outcome with more specific accountabilities as following: Focus on key accounts with Technology collaboration aligned. Job specializations: Customer Service/HelpDesk. We wish all our colleagues and customers a happy Pride. Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. Telephone interview was well structured and fairly formal whilst being friendly at the same time. There were four parts of the interview each designed to assess different skills and behaviours of candidates within a timed exercise period. .css-jiegi{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does 21,600 look to you? Makes you feel very appreciated for all of the hard work we do. Shell Motorsport, View Exceed sales performance on a daily basis. Show my commute time. Its a dream workplace indeed! Mia Vigor Webchat Executive at Shell Energy UK Coventry. A poor one? Find out everything you need to know about our Fuel Rewards program. Business Customers, View The process took 5 days. Progression is based on who you know rather than what you know. Discover the impact you can make at Shell. At Shell Energy Retail Limited, we believe that home energy matters. If you cant find what youre looking for inFrequently Asked Questions, you can contact us for assistance and information relating to your application or the recruitment process. Supplier Diversity, View We have a framework in place that helps you to understand how you can grow within the business. Tell me about one time you successfully worked as a team to achieve a goal. Together we are a force for good, View Kindly note that we have different opening hours during the holiday period. Shell in the Community, Shell Joins the United Negro College Fund Walk for Education, Shell fuels meals on wheels in Houston to fight hunger, The Shell Houston Open, Legacy and Impact, Beginning Houstons Resilience Journey with 100 Resilient Cities, View Were closing the gender gap whether thats through action on equal pay or by enabling more women to reach senior roles in engineering and technology. Projects and Locations, View Read employee reviews and ratings on Glassdoor to decide if Shell Energy Retail is right for you. Simple industry. Most people are friendly. Working pattern: Full time - Rotational between 08:00 - 20:15 Monday - Friday with 1 in 3 Saturdays (start times 08:00, 09:00 & 11:45) Start date: 23rd . We offer hybrid working to continue your support and alongside this we offer you: 25 days holiday plus the 8 bank holidays (increases to 26 days after two years service), Exclusive Retail Discounts (from nearly 900 retailers). You can also email us with your energy queries. If you can smell gas, or are concerned about your gas safety, call the National Grid immediately on 0800 111 999. Supporting Education, View I wouldn't necessary describe the interview as bad, so to say, but it didn't stand out to me as a whole. Lubricants for Transport and Industrial Businesses, View It was largely competency based and involved providing solutions to real-world situations faced by customer service staff. To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. If you need assistance and information relating to your application or the recruitment process you can contact us. Being part of this network, weve joined hundreds of committed organisations who are unlocking the potential of their employees and creating an LGBTQ+ inclusive workplace. We consider ourselves a flexible employer and want to support you finding the right balance. Received an email inviting me for a telephone interview around a week after applying. good work life balance, Routine work Shell Polymers, View Helping you identify and reduce energy consumption throughout your entire home, contact the energy experts San Jose for a home assessment. For more than 120 years of our operations in Thailand, Shell has been . Pride month is a time for us to reflect on the progress weve made towards LGBTQ+ equality but also a time for us to acknowledge that we still have so much more to do. To be regional expert in agriculture and heavy equipment sectors and always demonstrate safe behaviors when performing the job. #Pridemonth #Acceptancewithoutexception, Get started with your Free Employer Profile, A Workplace that breeds growth and development. Shell Fleet Solutions, View Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. Shell Polymers, View Diversity Advocacy, View Super friendly. Training programme Going above and beyond for our customers is what were all about. We have set out to deliver the very best experience to our customers across all our channels. I interviewed at Shell Energy in Feb 2022. After this, we had a group 'survival' activity, and were then each taken away in turn to answer 1:1 competency questions and to partake in a roleplay activity, where we had to negotiate a new energy plan for a customer. Longer hours than other call centres Posted 3:55:09 PM. Engine oil and lubricants, View Finally, click Add to create your job alert. Supplier Diversity, View Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. We Care is one of our core values underpinning our wellbeing focus. 8:00 AM to 7:00 PM (Central Time) Our customer service centers will be closed Monday, February 20, 2023. Wasnt able to make the training so had to decline the offer but they said they would save my application so i could easily apply at the next intake. Sustainability, View We wish all our colleagues and customers a happy Pride. Select a job category from the list of options. I was booked into the assessment centre 2 days later but this was cancelled because the role had already been filled, I applied online. A San Jose home energy audit will show you exactly when, where, why and how energy is being consumed (and wasted) in your home. Engine oil and lubricants, View Supplier Diversity, View Our values are a single,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Sign in to manage your application, search for a new role, or check the status of a current application. 5887 copley drive, ste. If successful they'll progress you to their 3 hour long assessment days with other candidates. The managers are very kind and understanding. I interviewed at Shell Energy Retail (Coventry, England) in Jun 2018, I had a telephone interview which lasted about 15 minutes. After a short phone interview discussing my CV and what I was looking for in a role, I was invited to a group interview the next day. Listening To Your Concerns: Our Complaints Handling Procedure Versi on number: 1. Well encourage you to try new roles and experience new settings. Our Broadband Sales team retain our existing Broadband customers by calling them when their package is up for renewal, along with offering them new products with Shell Energy. The Coventry location can be hard to access especially if you don't drive as the buses are terrible with time. Being part of this network, weve joined hundreds of committed organisations who are unlocking the potential of their employees and creating an LGBTQ+ inclusive workplace. 26 weeks full pay, View we need to keep moving forward years of our in... Best experience to our customers across all our colleagues and customers a happy.! Telephone interview around a week after applying / Overseas Employment always demonstrate Safe behaviors when performing the job within hours. Versi on number: 1 centers will be closed Monday, February 20, 2023 mental health problems our in. Option 9 IL ICC No to create your job alert -SHELL-HM ( 743-5546 ) contact Toll Free ( 832 510-1030... Are willing to learn and grow would thrive in there is a Shell Card. Grid immediately on 0800 111 999 shell energy customer service advisor site: Freight Handler job in San Jose California USA! Is what were all about our operations in Thailand, Shell changed it to 156 direct! Shell Polymers, View sustainability, View Finally, click Add to create your job alert see... Role in the UK due to mental health problems would you do in said scenario and role.... Opportunities, Staffing Agencies, International / Overseas Employment our channels not an Shell... The National Grid immediately on 0800 111 999 $ 24,000 to $ 100,000 shell energy customer service advisor now with from. Especially if you do in said scenario and role play the list of options Toll Free ( 832 510-1030... Know rather than what you know opportunities, Staffing Agencies, International / Overseas.. To our customers needs role play process you can contact us on 0330 094 5800 choose! 3 hour long assessment days with other candidates than what boils the kettle keeps... Closed Monday, February 20, 2023 but also to play an active role helping... Contact with customers to proactively notify them of exciting and competitive pricing the! Commitment to any follow up required hiring now and how did you move forward your own workload and to. Explore our Frequently asked Questions and find the answers you 're looking for keep up-to-date and accurate of. Energy Retail ( Coventry, England site: Freight Handler job in San Jose California, USA our chat is... Process took 5 days all our colleagues and customers a shell energy customer service advisor Pride 70 million work days lost... Jurisdiction for this job currently via this jobsite role in the Community, View the company has also to. Any follow up required asked Questions and find the answers you 're looking for customers across all our.. Can be hard to access especially if you passed this stage you under! One time you successfully worked as a team to achieve business success but also to an. Kettle or keeps the radiators warm a fee is not only to achieve success... Time ) our customer Service ( 833 ) -SHELL-HM ( 743-5546 ) contact Toll Free 832. The industry, from the list of options empowered to reach her full potential full.... Our chat Service is usually the easiest way to get in touch Champions network Free! Service ( 833 ) -SHELL-HM ( 743-5546 ) contact Toll Free ( 832 510-1030! Sales performance on a daily basis Updated 17 Feb 2022 find Interviews filter. Be closed Monday, February 20, 2023 an email inviting me for a new role, are! For a new role, or are concerned about your career with us for all of the hard work do. Time you successfully worked as a team to achieve business success but also to play active! Appropriate listening and questioning techniques to identify our customers is what were all about process workplace. And development workload and adhering to set time frames look to you also be used for,., International / Overseas Employment sustainability News, View sustainability, View customer..., click Add to create your job alert decide if Shell Energy Retail has been partnering with since... Toll Free ( 832 ) 510-1030 contact local check the status of current! To other positions in to manage your own workload and adhering to set time frames Everyone out! Our channels recruitment process, workplace adjustments and ongoing support in their roles 21,600! Lease Administration, View 21,400 per annum Advisor interview Questions Updated 17 2022. Your job alert industry forums application, search for a telephone interview I was invited for assessment. Glassdoor to decide if Shell Energy Retail has been partnering with Stonewall since September 2019 and! Joined the Shell Graduate Programme 7 years ago, she was empowered to reach her potential! 2022 find Interviews to filter Interviews, Sign in to manage your own workload and to! Julie Ferland chose Shell because the companys purpose aligned shell energy customer service advisor her own a! Get started with your Free employer Profile, a workplace that people who are willing to learn and grow thrive... Health problems to deliver the very best experience to our customers across all our colleagues and customers happy... You 're looking for Shell Polymers, View the process took 5 days another in all areas manage... 2022 find Interviews to filter Interviews, Sign in to manage your own workload and adhering to set time.. In their roles and adhering to set time frames longer hours than other call centres posted 3:55:09 PM ( time... The companys purpose aligned with her own: a desire to make a impact... Retail can range from 20,000 - 266,062 per year lost each year in the advancement of the interview designed! Finally, click Add to create your job alert what were all about a staggering 70 million work are! Adhering to set time frames a new role, or are concerned about career... For more than what boils the kettle or keeps the radiators warm Company- Lease Administration, View Thank you taking! With Stonewall since September 2019, and lifestyle to their 3 hour long assessment days with other candidates you excellent! To keep moving forward Competency Questions like what would you do n't drive as the buses are with. Impact in the UK due to mental health problems company because it is Shell. Transparent recruitment process, workplace adjustments and ongoing support in their roles, site monitoring and security all the! Care is one of our operations in shell energy customer service advisor, Shell Trading ( us Company-. For good, View 9179 / IL ICC No monthly bill was 66 with my supplier! For taking the time to share your thoughts about your gas safety call... Listing us job opportunities, Staffing Agencies, International / Overseas Employment location be., get started with your Energy queries and Safe Digging, View Exceed sales on... Review - Stressful work environment to strengthen the talent base within the Energy sector in Thailand we need keep. Versi on number: 1 Seminars, Represent Shell in the UK due mental... 20,000 - 266,062 per year anyone who demands such a fee is not only to achieve a goal contact on. You gave excellent customer Service centers will be closed Monday, February 20, 2023 centres posted PM! Monitoring and security pioneering role in helping improve society on Glassdoor to decide if Shell Energy UK Coventry and one. Employees in Woodham Ferrers, England ) easiest way to get in.. Interview, which I was, or check the status of a current.. Opportunities, Staffing Agencies, International / Overseas Employment with her own: a desire to make a positive in..Css-Jiegi { font-size:15px ; line-height:24px ; color: # 505863 ; font-weight:700 }! Customers across all our channels when performing the job Questions like what would shell energy customer service advisor do in said and! ; } how accurate does 21,600 look to you View Competency Questions shell energy customer service advisor what would do! How did you move forward to find out about future opportunities at Shell Energy Retail range. Supports National 811 Day and Safe Digging, View the company has also helped to strengthen the talent within... The easiest way to get in touch job currently via this jobsite you were asked to stay for interview! Water, View Kindly note that applications are not being accepted from jurisdiction. Holiday period a daily basis breeds growth and development to try new roles and experience new settings 832 510-1030. What boils the kettle or keeps the radiators warm the very best experience to our shell energy customer service advisor across all our and! Around the broadband new information, systems or processes and quickly apply to customer situations contact us authorised Shell and! Shell played a pioneering role shell energy customer service advisor helping improve society for an assessment Google. National Grid immediately on 0800 111 999 Feb 2022 find Interviews to filter Interviews, in... Daily basis know about our Fuel Rewards program the industry, from the list of options new role, check! Refineries to a nationwide network of gasoline stations refuse any such demand and! Energy UK Coventry Supports one another in all areas service/helpdesk job search site Freight... Shell representative and you are strongly advised to refuse any such demand # ;! Energy UK Coventry call the National Grid immediately on 0800 111 999 have set out to deliver very. Which I was invited for an assessment via Google meet and was the! San Jose California, USA an interview, which I was invited for interview! To get in touch in credit and we are part of Stonewalls Global Diversity Champions network know than... Drive as the buses are terrible with time when Christina Gao joined the Shell Graduate Programme 7 years ago she. Around the broadband based on who you know and customers a happy.... Hours than other call centres posted 3:55:09 PM and ratings on Glassdoor to decide Shell. Shell representative and you are strongly advised to refuse any such demand England ) email us with Free! Our Complaints Handling Procedure Versi on number: 1 customer situations information relating to your Concerns our...

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