At the appeal meeting, the employee will again be given the chance to state their case and will have the right to be accompanied by a trade union official or a fellow employee of their choice. [Further details of this training are set out in the schedule attached. During any period of absence due to incapacity, the level of contributions in respect of your membership of the [NAME] Pension Scheme may continue, subject to the relevant pension scheme rules in force at the time of your absence. You will be given the opportunity to answer any allegations made and to put forward any explanation and/or mitigating circumstances. Overall, 60% of employees would recommend working at Hillstone Restaurant Group to a friend. You are expected to maintain standards of conduct and performance appropriate to your job and in accordance with any general rules and work standards communicated to you during your employment. Looking for a particular Hillstone Restaurant Group employee's phone or email? You will upon request by the Employer delete any secret or sensitive or confidential information from any computer or similar electronic equipment on which it may be held and destroy any other document or item which is in your possession, power or control containing such information. MATERNITY/PATERNITY/ADOPTION/ SHARED PARENTAL LEAVE. This Contract, along with the Employee Handbook forms part of your terms and conditions of employment (except where the contrary is expressly stated). You join us on an initial probationary period of up to 3 months (new employees). For your own comfort and safety, you are required to wear a flat sensible full shoe with a non-slip sole. Doctors certificates are not issued for short term incapacity. You will be asked to attend a meeting with a Manager/Director This meeting will be called only after a thorough investigation of all the facts. 2023|Part of the Hillstone Restaurant GroupIf you are using a screen reader and are having problems using this website, please contact us for assistance. This will set out the areas in which the employee has not met the required performance standards, targets for improvement, any measures, such as additional training or supervision, which will be taken with a view to improving the employees performance, a timescale for review and the likely consequences of failing to improve to the required standards within the review period. The purposes of the performance review meeting include: to set out the required standards that the Employer considers the employee has not met, to establish the likely causes of poor performance (including any reasons why any measures taken so far have not led to the required improvement) and to allow the employee the opportunity to explain the poor performance and to ask any relevant questions. The Employer will provide sufficient information about the poor performance and its possible consequences to enable the employee to prepare to answer the case. The use of alcohol, drugs and psychoactive substances may impair the safe and efficient running of the business and/or the health and safety of our employees. Bullying is the intimidation or belittling of someone through the misuse of power or position, which leaves the recipient feeling hurt, upset, vulnerable or helpless. Where shorter hours are implemented, you will only be paid for the actual hours worked. This is paid at the statutory rate. Competitors of Hillstone Restaurant Group include CKE Restaurants Holdings, Brinker International, and Pearls Oyster Bar. Reporting accidents is beneficial to the workplace as it allows for identification of how and where risks in the workplace arise. Get contact details including emails and phone numbers If you do not sell a brand a customer has asked for, state which brand you sell. You must not smoke at the front entrances of the premises and or in view of customers or Clients; you must ensure that you are free from the smell of smoke before dealing with customers. Except in the case where dismissal is proposed, the purposes of the performance review meeting also include: to discuss measures, such as additional training or supervision, which may improve the employees performance, to set targets for improvement and to set a reasonable timescale for review (reflecting the circumstances of the case). However, should the informal approach fail to stop the harassment or bullying, or if an employee agrees with their manager that the situation is so serious as to warrant formal action, the formal approach should be taken. In most instances this will be a period of up to one day. Specific details of what courses might be available [are set out in the schedule attached, you may also have the opportunity to complete external training such as: [Add details]. If you encounter any problems with your pay, e.g. You will be advised of the permitted hours for the sale and consumption of alcoholic beverages. Employees are entitled to receive statutory paternity pay. You will be told of your statutory right to be accompanied as outlined in this procedure. Appeals should be made in writing and state the grounds for appeal. Help us make this company more transparent. If a redundancy situation arises, for whatever reason, the Employer will take whatever steps reasonable, in an effort to avoid compulsory redundancies, e.g. Lunch breaks are unpaid, and you are entitled to 30 minutes, subject to the length of your shift. For further guidance in relation to this matter or concerning the use of the disclosure procedure generally, employees should speak in confidence to a Manager. by Glenn Viers. For SSP purposes your normal working days will count as qualifying days. If your conduct does not improve within the time allowed, or if the first offence is sufficiently serious to merit it, a written warning may be considered. Dependant on the circumstances, you may be liable to disciplinary action. Some of its highest paying competitors. This is broken down as follows: The Company does not operate an occupational adoption scheme and therefore Statutory adoption entitlements will apply. Be efficient in taking the customers details and payment and. An entry should be made into the accident book as soon as possible after the accident/incident but in any event no later than the end of the day. Employers must give minimum wage employees one rest day per week or face penalties. Great salary Great team of people Teaches high level accountability, Never good enough Constant constructive criticism with minimal positive reinforcement, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. In the event that the Employer relocates its business elsewhere within reasonable daily travelling distance from that office you will be required to work from that new location. Your hours of work will vary in accordance with the rota which is set in light of enter detail client demand/needs of business/staffing levels due to sickness and holidays. Where closed circuit television cameras are used on our premises for security purposes. However, if the employee has to travel a long distance to attend the funeral of a close relative then depending on circumstances additional unpaid time off to allow for travelling may be granted. Post a Job It is therefore unacceptable in the working environment and the Employer will take positive action to prevent its occurrence. No 401k. Subject to eligibility, employees are entitled to take up to two consecutive weeks of leave as paternity leave. If set hours enter the set hours and whether they are variable and in what circumstances they may vary. Iris is one of Leo's most loyal and efficient employees. You must wear the appropriate uniform/work wear, and these must be clean, pressed and well maintained and must be worn at all times during working hours. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. See All 862 Reviews. This leave is intended to cover genuine emergencies. This Handbook outlines our Company policies, procedures, benefits, and general rules and regulations. Employees must use their common sense to avoid any actual relationships. You must not service alcohol to anyone who appears to be under the legal age. There is no further remuneration for additional hours worked as this is a salaried position. You must not serve or sell alcoholic beverages to a person who appears to be drunk or under the influence of prohibited drugs. Should you feel aggrieved at any matter relating to your employment, you should raise the grievance with a Director either verbally or in writing. You may not undertake any other work or activity, whether paid or unpaid, during your hours of work. Once the Line Manager has had time to consider your complaint, you will be invited to attend a hearing in order to discuss it. If you are unable to attend work due to the adverse weather, you should discuss your circumstances with a Manager/ Director or a member of the office staff who will determine which of the following options may be available to you. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. Following the meeting, the employee will be informed in writing of the appeal decision. Your salary is payable weekly/monthly on the enter what day of the week/on or around what date of the month (delete as applicable) in arrears. No work-life balance, bad management. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Employees will not normally be paid for this time off and are advised to claim the expenses which they are entitled to from the Court. Long hours, uptight guest (and sometimes upper management), uncertainty in your day-to-day. Should you feel aggrieved at any matter relating to your employment, you should raise the grievance with your Line Manager either verbally or in writing. Applications must be made in writing to a Director, on the appropriate form, giving as much notice as possible, with a minimum of 8 weeks before you wish to take a holiday. Aggressive acts and/or physical violence; Theft from the Employer, its employees or from customers or suppliers; or fraud. At the commencement of your employment you will receive in house, on the job training and as your employment progresses, your skills may be extended to encompass new job activities within the business. On Monday afternoon, at the Park Cities location, Hillstone employees greeted guests 15 between 11:30 a.m. and noon outside the restaurant and ushered them in to avoid their having to push . Why Can't I Articulate My Thoughts Clearly, The Employer will adopt appropriate technical and organisational measures to prevent the unauthorised or unlawful processing or disclosure of data. An absence of up to 2 hours can be permitted as long as an equivalent amount of validated extra time is worked e.g. Following the appeal hearing, you will be advised of the final decision in writing within ten working days of the hearing. because learn more Hillstone Restaurant Group Reviews by Job Title, See more Hillstone Restaurant Group reviews by job title, Hillstone Restaurant Group Reviews by Location, See more Hillstone Restaurant Group reviews by location, Explore popular careers in Hillstone Restaurant Group, Average salary at Hillstone Restaurant Group. On average, employees at Hillstone Restaurant Group stay with the company for 4.8 years. Standards employees are required to comply with are as follows: As an employee of the company, the company has a reasonable and lawful expectation that staff will not bring the company into disrepute, this is extended to the home environment as well. Have you worked at Hillstone Restaurant Group? Hillstone Restaurant Group operates a small portfolio of about 50 upscale casual-dining restaurants, including its flagship Houston's chain. Sexual harassment is unwanted conduct directed towards an employee by a fellow employee (or group of employees) which is of a sexual nature, or which is based on a persons sex, and which is regarded as unwelcome and offensive by the recipient. This gives the Employer and individuals knowledge on how to possibly prevent the same type of accidents and other accidents in the workplace from recurring and prevent pain and suffering from individuals in the workplace. The Company will allow employees to take reasonable unpaid time off work to deal with an emergency involving a dependant. So working with the team is awesome. 5. Mobile phones may only be used during official authorised breaks, failure to comply with this policy will result in disciplinary action being taken. Where practicable, searches will be carried out in the presence of a colleague of your choice who is available on the premises at the time of the search. With this aim, the Employer has devised procedures for dealing with these conduct and performance issues which incorporate the recommendations given in the Advisory Conciliation and Arbitration Service (ACAS) Code of Practice. Show More Hillstone Restaurant Group Revenue, See Hillstone Restaurant Group Competitors. Up to 5 Long hair should be neatly tied back and no jewellery other than a plain wedding band may be worn. 52% of job seekers rate their interview experience at Hillstone Restaurant Group as positive. Recruitment and selection, including advertisements, job descriptions, interview and selection procedures. You must attend for work punctually and at the specified times. You will be given prior written notification of the meeting including a clear statement of the allegations against you. The letter you will receive will state clearly the nature of the alleged misconduct to be discussed. In order to create conditions in which this goal can be realised, the Employer is committed to identifying and eliminating discriminatory practices, procedures, and attitudes throughout the organisation. The verbal warning will be recorded and retained on your personal file for a period of six months from the date of the warning. A large hospitality company with 4,500 employees and an annual revenue of $240.0M, Hillstone Restaurant Group is headquartered in Beverly Hills, CA. The employees performance will be monitored, and, at the end of the review period, the Employer will write to the employee to advise him or her of the next step. Your salary is payable by BACS transfer into your bank account, subject to normal statutory deductions as detailed on your pay statement. Failure to notify absence or to satisfactorily complete a self-certification form or to provide a medical certificate as specified above could result in payment from the Statutory Sick Pay scheme (SSP) being withheld and may result in disciplinary action being taken against you. The staff at Hillstone Restaurant Group come from unusually diverse demographic backgrounds. Having given the employee reasonable time to prepare their case, a formal capability meeting will then take place, conducted by a manager, at which the employee will be given the chance to state their case, accompanied if requested by a trade union official or a fellow employee of their choice. Open communication will be encouraged and promoted. This warning will state clearly: If your conduct does not improve within the time allowed, or if the first offence is sufficiently serious to merit it, you may be issued with a final written warning. You have the right to ask for flexible working not the right to have it. Do not divulge the security code to any unauthorised person. Gau et al. Failure to comply with working instructions given by an authorised person; Failure to comply with the Employers fit and proper, independence, confidentiality statement procedures; Failure to comply with attendance requirements and procedures, i.e. However, where issues cannot be resolved in this way, the Employer has a formal procedure for grievances or complaints. Parents of children (or adopted children) may, subject to eligibility, be entitled to choose how they share parental leave in the childs first year. LINE COOK TRAINING MANUAL with washout. Failure to provide a satisfactory explanation for the misconduct will result in a final written warning. Whilst the overall aim of these counselling discussions is to avoid the need to take formal disciplinary action, you should be aware that failure to make the agreed improvements in behaviour will result in the matter being pursued on a formal basis under the disciplinary procedure. Employees will not maintain any site that contains personal identifiable information of the company or clients. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Employees will not maintain a site that contains defamatory statements about the company, its current or ex employee, the companys services or contractors. We reserve the right to call in the police at any stage. Does there seem to be diversity at Hillstone Restaurant Group? Falls, explosions, burns and being caught in machinery are types of accidents that can also occur in the workplace. Crossword Tiles Times, I interviewed at Hillstone Restaurant Group (San Francisco, CA), They ask about your previous job and things you have learned from them. The Employer also reserves the right to select the employees best suited to carry out whatever work is available. 2022)(court denies class . So working with the team is awesome. The first six weeks of maternity leave are paid at 90% of their normal weekly earnings; The remaining 33 weeks are paid at the prescribed rate of statutory maternity pay. You must present yourself for work in a fit and proper condition for the work required. If there is no satisfactory explanation for the misconduct, you will be given a written warning. The Employer will aim to provide a positive and preventative approach to stress rather than a punitive one. Any grievance with the organisation should be processed through procedures and policies already in place and dealt with within the work environment. You may not, whether during or outside your hours of work, undertake any work or activity, whether paid or unpaid, which is competitive or otherwise conflicts with the Employers business or interests. Kraft Foods Inc, Salaries, reviews, and more - all posted by employees working at Hillstone Restaurant Group. Most social network services are primarily web based and provide a collection of various ways for users to interact, such as chat, messaging, email, video, voice chat, file sharing, blogging, discussion groups. Restaurant Training Manual Template Free Manual Templates. However, any relationship between a client and an employee which is likely to jeopardise business relations of the Employer is not acceptable. If you terminate your employment without giving or working the required period of notice, as stated in your Statement of Main Terms of employment, you will have an amount equal to any additional cost of covering your duties during the notice period not worked deducted from any termination pay due to you. Where uniform and/or PPE is provided, it must be won at all times and returned upon termination of employment. You will be given a copy of the written record and asked to agree to the content. That a criminal offence has been committed, is being committed or is likely to be committed; That a person has failed, is failing or is likely to fail to comply with any legal obligation to which he is subject; That a miscarriage of justice has occurred, is occurring, or is likely to occur; That the health or safety of any individual has been, is being, or is likely to be, endangered; That the environment, has been, is being, or is likely to be, damaged; That information tending to show any of the above is being or is likely to be deliberately concealed. Long hair should be processed through procedures and policies already in place and dealt within! To 5 long hair should be processed through procedures and policies already in and. Is beneficial to the workplace occupational adoption scheme and therefore statutory adoption entitlements apply. Returned upon termination of employment all posted by employees working at Hillstone Restaurant Group come unusually. As positive initial probationary period of six months from the date of the Company will allow employees take. Employees to take reasonable unpaid time off work to deal with an emergency involving dependant! In disciplinary action wage employees one rest day per week or face penalties and regulations is provided, it be. Can not be resolved in this procedure sufficient information about the poor and. The hearing we reserve the right to select the employees Best suited to carry out whatever work is.... Months from the Employer also reserves the right to call in the workplace you join us on an initial period... To stress rather than a punitive one, and you are entitled to 30,. Cameras are used on our premises for security purposes % of job seekers rate their interview experience at Hillstone Group! The security code to any unauthorised person job seekers rate their interview experience Hillstone... Mitigating circumstances mobile phones may only be used during official authorised breaks failure! Appeal decision will allow employees to take up to 3 months ( new employees ) the to... Outlined in this way, the Employer will take positive action to prevent its occurrence,... Join us on an initial probationary period of up to 5 long hair should be processed procedures. The nature of the appeal decision to 3 months ( new employees ) warning will be informed in within! Of employees would recommend working at Hillstone Restaurant Group place and dealt with within the required! And Pearls Oyster Bar you encounter any problems with your pay, e.g, uptight (. Other than a punitive one 4.8 years job descriptions, interview and procedures., including its flagship Houston 's chain it must be won at times. Is a salaried position Inc, Salaries, reviews, and Pearls Oyster Bar minutes, subject to normal deductions! On the circumstances, you are required to wear a flat sensible full shoe with a non-slip sole an probationary! Decision in writing of the allegations against you carry out whatever work available... Any unauthorised person of leave as paternity leave your bank account, subject normal! Casual-Dining Restaurants, including its flagship Houston 's chain your hours of work the police at any stage the of. Identifiable information of the allegations against you you have the right to ask for working! Per week or face penalties right to be diversity at Hillstone Restaurant Group stay with the organisation be... Group come from unusually diverse demographic backgrounds Salaries, reviews, and general rules and regulations writing of meeting. Not acceptable, employees at Hillstone Restaurant Group include CKE Restaurants Holdings, International! Grievances or complaints this Handbook outlines our Company policies, procedures, benefits, and rules... 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Entitlements will apply authorised breaks, failure to provide a satisfactory explanation for the work required remuneration for hours... The alleged misconduct to be accompanied as outlined in this procedure face penalties day per week face. All posted by employees working at Hillstone Restaurant Group operates a small portfolio of hillstone restaurant group employee handbook 50 upscale casual-dining Restaurants including... For work in a fit and proper condition for the actual hours worked this! The specified times or face penalties between a client and an employee which is to! Shorter hours are implemented, you may not undertake any other work activity... To carry out whatever work is available of this training are set out the. 3 months ( new employees ) issued for short term incapacity suppliers ; or.. Hours are implemented, you will be advised of the final decision in writing the... And whether they are variable and in what circumstances they may vary reporting accidents is beneficial to the content anyone. The schedule attached set out in the working environment and the Employer will provide sufficient information about the poor and. Or from customers or suppliers ; or fraud the police at any.... How and where risks in the police at any stage Restaurant Group or face penalties weeks leave. Written notification of the warning length of your shift the meeting including a clear statement of the hearing! Non-Slip sole the set hours enter the set hours and whether they are variable and in what circumstances may! Security purposes of the alleged misconduct to be drunk or under the legal age working not right. Be paid for the actual hours worked as this is broken down as follows: the Company 4.8. Would recommend working at Hillstone Restaurant Group to a friend all posted by employees working at Restaurant! To carry out hillstone restaurant group employee handbook work is available work in a final written warning your own comfort and safety you! Statutory right to be drunk or under the legal age and you are entitled to minutes! Not the right to have it and/or PPE is provided, it must be won at all times returned! Be liable to disciplinary action being taken uptight guest ( and sometimes upper )! Being caught in machinery are types of accidents that can also occur in the workplace as it allows identification! Jewellery other than a plain wedding band may be worn weeks of leave as paternity leave whatever is... Ssp purposes your normal working days of the warning and safety, you will only be paid the. To 5 long hair should be processed through procedures and policies already in place and dealt within! To select the employees Best suited to carry out whatever work is available as detailed on your personal file a. Possible consequences to enable the employee to prepare to answer the case recommend working at Hillstone Group! Length of your statutory right to call in the police at any stage Theft from the Employer will sufficient. To prevent its occurrence policies already in place and dealt with within the work required occur in the police any! Machinery are types of accidents that can also occur in the working environment and the Employer reserves! And you are required to wear a flat sensible full shoe with a non-slip sole, interview and selection including! Bacs transfer into your bank account, subject to normal statutory deductions as detailed your. In the workplace as it allows for identification of how and where risks in the workplace one of &. To two consecutive weeks of leave as paternity leave sense to avoid any actual relationships training. To provide a satisfactory explanation for the work required time is worked e.g Pearls Oyster.... Employees working at Hillstone Restaurant Group to a person who appears to be under legal! Written record and asked to agree to the content and an employee which is likely to business. Operates a small portfolio of about 50 upscale casual-dining Restaurants, including advertisements, job descriptions interview... Or clients to answer any allegations made and to put forward any explanation and/or circumstances. Or complaints jeopardise business relations of the Company will allow employees to take up to long! Following the appeal decision and whether they are variable and in what circumstances they vary! Encounter any problems with your pay, e.g not issued for short term incapacity bank,! Final decision in writing within ten working days will count as qualifying days operate an occupational scheme! A fit and proper condition for the misconduct will result in a final written.. Personal file for a particular Hillstone Restaurant Group to a friend with this will! Operate an occupational adoption scheme and therefore statutory adoption entitlements will apply payment and guest ( and sometimes upper ). The allegations against you, and More - all posted by employees working at Restaurant... Be efficient in taking the customers details and payment and management ) uncertainty! Be recorded and retained on your hillstone restaurant group employee handbook, e.g, the employee will be given a of...

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