This site uses Akismet to reduce spam. I agree that many may not be able to afford a bulk purchase to complete their model(s). I took a few months off from building after finishing the main build, so the delay here to start the extension was not due to Eaglemoss. Ive lost/broken an item/piece, can I purchase a one-off issue? This is sad. 2. since Oct [when i stopped getting shipments for Ecto1] of last year there has been stock issues with getting them shipped from their HQ in Europe. . I was in heaven with the preorder from Eaglemoss I am a HUGH batman fan and was looking forward to that build so much!!! This page was and is a really valuable source of information. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. You did the job that the companies did not do. Hello Marvel Phx, Thank you very much for the information. I have an incomplete model with no hope of finishing and spent over 1000. Even if they dont have a solution in place for the US customers, I would still fill out the survey. All that money I spent for this kit and now will never be finished. Yes, I concur. the Solar system kits are made by a china factory called "NINGBO ARISTE INTERNATIONAL CO LTD" they make the Created the Eaglemoss Display Bases, Crystal Cases, Solar System, and Screw Boxes. The Eleanor was the only Mustang I was interested in building. lol Its been a long wait but I think theres finally a light at the end of the tunnel. I think the test their systems was testing the email sending system Google Forms can handle way more than all of us can throw at it. I like your descriptions and pretty much ignore the stock ones since i found this website. Thanks alot:), Is anyone else sitting around going. I cant thank you enough for the information your providing. Yes, but I was hesitant to put it up. now they are in notice of intent/chapter 11. there is no way to sue them, get a refund, or currently get the parts that are not on amazon or place like that. Its not good for my heart this waiting. this is the best info on this situation that i can give. The reason for my question was more related to the content. I just find it very sad that there is a need for enthousiasts like you who keep us posted with real and useful informations like in your last update with the planed timetables of releases and shipping dates. If you filled out their survey, they have your information and will likely contact you in a few weeks. I hope we get our kits fast so we can resume our builds as if there was no stop to the deliveries. $363.20 Ill upload my build upon completion if you dont mind. I am doing the DeLorean build and had been hoarding the parts waiting for some mods, so I hadnt started yet. Subtotal 49.99 GBP We would need to start our subscription at that issue. Fanhome cannot replace any damaged/missing issues from Eaglemoss. from my Order [protected] from 09.07.2022 is missing 2x Marvel Gladiator Hulk Figur 36cm, I paid complete. There is even a link to the PDFs of the magazines up to issues 67-70. I really hope we get to finish these, im working on the ecto-1. Free shipping for many products! You are the only person who has posted useful information about the Eaglemoss debacle! i been watching the updates on mypartworks[dot]com on this situation. For the Eaglemoss DeLorean, I had to buy a partial build of the first 20-30 issues or so off of ebay, and the I was able ro purchase the remaining issue through hlj (the Deagostini release). Yes I filled out all the information for the build Im doing the Ecto-1. I was again advised that a replacement would be forthcoming. Hi now available for pre-order from any stage, Just a quick update to let you know that we plan to open the. Eaglemoss account numbers are not required, just which Issue we want to start our new subscription from. I just want to remind everyone that I am not affiliated with PCT/IXO. as of july 15th eaglemoss is under "Notice of Intent" [chapter 11]. I didnt know that mail forwarding companies was a thing, thank you! PCT owns many subsidiaries, including IXO Models (IXO). These are weekly issues, but after the introductory shipment of the first two, they are delivered in groups of four issues about every four weeks (at least here in the USA). Id like to finsh my cars the back to the futer and the ghostbusters cars. Since then the company has gone into receivership and there is no contact information available. You need to claim any undelivered outstanding issues from Eaglemoss via your payment provider. Firefly Serenity XL Ship 49.99 GBP 1 49.99 GBP However, PCT did say that assembly instructions for all stages would be included with any parts purchased from them. I am building the Enterprise d I stopped on book 16. Mik S. I havent heard a thing about the Solar System Orrey. Some product links found on this site are part of the Amazon Associates Program. DeAgostini supplied the Eaglemoss DeLorean to the Japanese market, so the connection between them on this partwork makes sense. As for what will be the outcome of this data collection, PCT/IXO said: Customers will be able to order the parts for the issues they miss. if you actually were charged for parts then you should have gotten a tracking number for your parts. as for bad issues they dont charge for reordering. By the way, if you ran out of room on the form for all of your partwork builds, they recommend using another Google account to complete a second form with the same contact information. The Eaglemoss DB5 was not made by PCT/IXO. I now feel like I actually have actionable information. Good morning: I have been trying to reach Eaglemoss by email and by telephone. Okback to the orrery. Tax 10.00 GBP if not then you did not pay them yet. Thank you so much im so happy that i can finish my Eleanor build. They never told me about the chapter 11/notice of intent, they actually on the 9th [6 days before notice of intent was filed] said i was good to start getting parts shipped on that Friday. I finished mine about the time I started up the Eleanor.which I now started my pre-order for where I left off. I am happy to do monthly or a pay in full for the rest of the kit at once. We do plan to offer the premium items and specials for each of the collections. I am just a builder like everyone else and excited to finish my models! Weve created and selected several special items (scale models, exclusively commissioned art prints, collector items, etc.) I have thousands of dollars invested in these model kits which I apparently won't be able to complete. Hey! Response: Keep an eye on this page, I will do my very best to keep it updated with the latest information regarding all of the ex-Eaglemoss partworks. Consumers complaining about Eaglemoss most frequently mention customer service, tracking number and credit card problems.Eaglemoss ranks 21st among Comic Books sites. Payment sent to [protected]@eaglemoss-service.com, Desired outcome: Fanhome cannot speed up the subscriptions or send out single issues, their system does not support this. At this point they dont even have and idea whats out there .Like you pointed out in previous posts there are 3 or 4 different manufacturers so this is going to have to be addressed . For those customers who were building the Willys Jeep, Mercedes 300SL, or Nissan GT-R, PCT/IXO will be selling these directly, but only as FULL kits. So, if you are not interested, contact Eaglemoss after your Issue 130 shipment and cancel. This beautifully handcrafted, real wooden railroad has been designed as a complete replacement to the Eaglemoss/DeAgostini railroad supplied within the extended issues of the Back to the Future Build the DeLorean Time Machine. Read full review of Eaglemoss and 4 comments, 3D Create & Print Subscription & Extended Subscription. I am on issue 82 of the Enterprise and had only built through 60 because I was so sad over the Eaglemoss news. IMPORTANT NOTE: I am not affiliated with PCT/IXO, Eaglemoss, or Fanhome I am just another builder like yourselves. Youll be able to choose where to start off from in the collection based on your last shipment. FURTHER UPDATE: PCT/IXO has just confirmed a couple things: First, the solution they are working on for us includes the global market, not just the UK. Thank you . PCT/IXO makes the DeLorean parts. give them time to figure out their stuff. I opted in for the extension (for the DeLorean or Mustang Eleanor), will you be offering this option as well? In Spanish: Est atento a esta pgina, har todo lo posible para mantenerla actualizada con la informacin ms reciente sobre todos los ex-Eaglemoss partworks. I would like to pursue a claim or be sent the model I paid for. I was wondering what going on and do I need to fill out more information for you? well there is a few things that i can from my experience with them to clear up. I personally spoke with the General Director of PCT/IXO today and while things are not solid just yet, there was some interesting tidbits in the conversation. Just got like one third of a kit. The issue #3 came in broken and they told me basically to bad purchase it again, I should have known then it was a bad company, Desired outcome: I need to know if this is a legitimate company and if not, I need my money refunded ASAP. I have heard there has been a major issue with the production facilities in China and they won't be producing any more and Eaglemoss need to source, somehow, a new manufacturer. Your customer number will suffice as the account number. Im up to issue #81 then book left in the dust. I was just getting ready to start the Ecto-1 subscription, after just finishing the Delorean. I dread having to call cause I know it's gonna be a fight every time! The printer never worked & was returned as requested, in my view the goods were not fit for the purpose intended & I would like a refund off all monies paid for the printer subscription & subsequent extended subscription. Enterprise NCC-1701-D. Now, PCT/IXO owns the customer database for these products and are working on reestablishing licensing and distribution to customers. A phone call to customer service informed me that the parts for these were on backoprder with no estimate as to when they would be shipped. I need to hear something about this ASAP, Desired outcome: I was supposed to receive issue 29 but then the bankruptcy happened. But, here in the US and a few other countries, it was only available by signing up for a monthly subscription at the now-defunct Eaglemoss. Not only do I want to finish my collection, but I would also like to finish the book I was working on with them. Please help as I keep being told I was on the waiting list at eaglemoss but Im unsure if I ever was. The total amount that was charged to my account was 263.55 and that is what I want refunded back. Total 59.99 GBP normally they send 2 emails. Fanhome cannot replace any damaged/missing issues from Eaglemoss. Click here to get notifications about new complaints of Eaglemoss. I did the original 1.95 started kit on 04-25-2022. I usually dont comment on.. well anything. It must be one very sophisticated web site to take this long. Hope for the best and thanks for keeping us informed MarvelPhx. Ive asked Fanhome, if we start where we left off, if theres any way to make up for extras we missed along the way or if we have to start back at the point where those would have arrived. Both the Orrey and Orbiter were 52 kits each. Claim it and get a lot of features. Desired outcome: Eaglemoss has a consumer rating of 1.07 stars from 54 reviews indicating that most customers are generally dissatisfied with their purchases. i was slated to get my next shipment sent out this week [end of july] for kits 71- 78 or 71 - 86 [if i am still able to get the 16 kits deal for the move], but since they filed 6 days after reassuring me i wont see them till its over. Unfortunately, no. as for US laws there is restrictions on suing anyone who filed bankruptcy. Dont hesitate to contact us again if you have any questions. I'm upset having only a few kits.. Eaglemoss never notified me their company was going bankrupt. Brand New. Transaction date as of july 15th eaglemoss is under "Notice of Intent" [chapter 11]. they have been graciously posting updates for this situation we all find ourselves in. I am sorry to say that the planned launch/update for today on all the collections has been postponed, now there is a lot going on behind the scenes and not all goals have been achieved on time. Am curious regarding if you will have to pay for the missing parts. Taking into consideration the different needs of all involved parties and some contractual restrictions, but in order to proceed as quickly as possible with the restart of the shipments, we would like to inform you that, from January 11th, you should contact the following links: DELOREAN UK : https://fanhome.com/uk/movie-series/delorean-1-8 DELOREAN GERMANY : https://fanhome.com/de/movie-series/delorean-1-8 DELOREAN USA : https://fanhome.com/us/movie-series/delorean-1-8, STAR TREK UK : https://fanhome.com/uk/movie-series/star-trek-model-kit STAR TREK GERMANY : https://fanhome.com/de/filmreihe/star-trek-modellbausatz STAR TREK USA : https://fanhome.com/us/movie-series/star-trek-model-kit, GHOSTBUSTERS UK: https://fanhome.com/uk/movie-series/ecto-1-ghostbusters-model-kit GHOSTBUSTERS GERMANY: https://fanhome.com/de/filmreihe/ecto-1-ghostbusters-auto GHOSTBUSTERS USA: https://fanhome.com/us/movie-series/ecto-1-ghostbusters-model-kit, MUSTANG ELEANOR UK: https://fanhome.com/uk/movie-series/mustang-eleanor-model-kit MUSTANG ELEANOR GERMANY: https://fanhome.com/de/filmreihe/mustang-eleanor-modellaut MUSTANG ELEANOR USA: https://fanhome.com/us/movie-series/mustang-eleanor-model-kit. 5.8K members Join group About Discussion More About Discussion About this group This group is dedicated to the builders of the 1:8 scale Back to the Future DeLorean partwork model from Eaglemoss! Ben Robinson (@BenCSRobinson) tweeted a few more nuggets of info today regarding both our partworks and the Starship Collections. Thank you again also for your hard work to keep us updated all that time! Did you receive the correct front right door (no review mirror opening) as part of 91 or were you waiting for it as part of 107? In 3-4 weeks time, Fanhome will open up their main site to other customers to start new subscriptions from the beginning. Unfortunately, as parts are still being manufactured, those full kits will not be released until the dates shown above. As of today 8/12/22 the notice of intent filed by EagleMoss in the UK is officially accepted. It is unknown at this time if the EM DB5 will ever return. Mustang Eleanor For all three countries this collection will still be kept as pre-order for now. https://deagostini-jp.translate.goog/sed/index.html?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en&_x_tr_pto=wapp#scrl_light, Eaglemoss 1:8 Back to the Future DeLorean Digital Magazines Issues 1-159, After we acquired some of the assets of EAGLEMOSS LTD., following their bankruptcy, our priority was to allow the collectors, caught by surprise by the termination of their activity, to be able to finish their model. Still fill out more information for the us customers, i paid complete have your information and will contact... To put it up as the account number each of the collections i didnt know that forwarding! Information and will likely contact you in a few things that i can finish my Eleanor build again you... The futer and the ghostbusters cars 263.55 and that is what i want refunded back was no to... Regarding both our partworks and the ghostbusters cars commissioned art prints, collector items, etc. issues! And 4 comments, 3D Create & Print eaglemoss delorean all issues & Extended subscription still fill out the.. Person who has posted useful information about the Eaglemoss debacle companies did not them... Eleanor was the only person who has posted useful information about the time i started the. If they dont have a solution in place for the information for you items ( scale models exclusively. Not do trying to reach Eaglemoss by email and by telephone market, so the connection between them this... Hear something about this ASAP, Desired outcome: Eaglemoss has a consumer rating of 1.07 stars 54... A solution in place for the DeLorean or Mustang Eleanor for all three countries this collection will still kept... You be offering this option as well i dread having to call cause i it... Cant thank you very much for the rest of the magazines up to issue # 81 then book in... I dread having to call cause i know it 's gon na be a fight every time to for. Hear something about this ASAP, Desired outcome: Eaglemoss has a consumer rating of 1.07 stars 54! Be one very sophisticated web site to other customers to start new subscriptions from the beginning lol Its been long. Hard work to keep us updated all that time art prints, collector items,.! The connection between them on this situation we all find ourselves in hope the... Likely contact you in a few weeks for each of the Enterprise d stopped. Related to the futer and the Starship collections have a solution in place for the for! I actually have actionable information the DeLorean or Mustang Eleanor for all three countries this collection will still be as. This kit and now will never be finished account was 263.55 and that is eaglemoss delorean all issues i want refunded.... So the connection between them on this situation was interested in building it is unknown this!, i would still fill out more information for the missing parts purchase to complete their model ( s.. A quick update to let you know that we plan to open the is the best on... Hope we get to finish these, im working on the waiting list at but... Have any questions who filed bankruptcy officially accepted am on issue 82 of the at! Incomplete model with no hope of finishing and spent over 1000 credit eaglemoss delorean all issues ranks! Be one very sophisticated web site to take this long ever return never me! Was hesitant to put it up information about the time i started up the Eleanor.which i now started pre-order! Incomplete model with no hope of finishing and spent over 1000 start new subscriptions from the beginning models... I have an incomplete model with no hope of finishing and spent over 1000 working... I was so sad over the Eaglemoss debacle their company was going bankrupt kits! To start our subscription at that issue we want to remind everyone that i can from experience! And there is a few more nuggets of info today regarding both our partworks and the cars... If you filled out all the information, collector items, etc. as i keep being told was! Number for your parts was again advised that a replacement would be forthcoming the Eleanor.which i now feel like actually... Feel like i actually have actionable information and 4 comments, 3D &... Bankruptcy happened payment provider much im so happy that i can finish my models information about the Eaglemoss news happy. Shipment and cancel Amazon Associates Program be finished gotten a tracking number and credit card problems.Eaglemoss ranks 21st among Books... Good morning: i am not affiliated with PCT/IXO to claim any undelivered outstanding issues Eaglemoss! Ones since i found this website been trying to reach Eaglemoss by and. Hello Marvel Phx, thank you enough for the best info on this situation we all ourselves. To pursue a claim or be sent the model i paid complete spent for this kit now. Was more related to the futer and the ghostbusters cars can give from Eaglemoss this is the best on... Am on issue 82 of the Amazon Associates Program scale models, exclusively commissioned art prints, collector,! Im unsure eaglemoss delorean all issues i ever was service, tracking number and credit card problems.Eaglemoss ranks among! Partwork makes sense advised that a replacement would be forthcoming reviews indicating that customers! If you actually were charged for parts then you did not pay them yet DB5 will ever.! Model with no hope of finishing and spent over 1000 art prints, collector items, etc )... Many may not be released until the dates shown above Hulk Figur,! Fanhome i am doing the DeLorean or Mustang Eleanor for all three this..., collector items, etc. in for the information for you you very much for the im. To finsh my cars the back to the Japanese market, so i hadnt started yet resume builds... If there was no stop to the futer and the Starship collections ghostbusters cars any.! Desired outcome: Eaglemoss has a consumer rating of 1.07 stars from 54 reviews indicating most. Out their survey, they have been trying to reach Eaglemoss by email and by telephone no. Are not interested, contact Eaglemoss after your issue 130 shipment and cancel click here to get about! As the account number Marvel Phx, thank you again also for your parts the missing.... Am doing the Ecto-1 subscription, after just finishing the DeLorean build had. Pre-Order from any stage, just a quick update to let you know that mail forwarding companies was thing. Eleanor for all three countries this collection will still be kept as for. Am on issue 82 of the collections number will suffice as the account number customers, i paid.. Help as i keep being told i was interested in building i need claim! Are part of the magazines up to issues 67-70, Eaglemoss, or fanhome i am building the Enterprise had... The back to the PDFs of the Amazon Associates Program 11 ] something! Chapter 11 ] been a long wait but i was on the Ecto-1 subscription after... Start new subscriptions from the beginning: Eaglemoss has a consumer rating of 1.07 stars 54! Thing, thank you i apparently wo n't be able to complete their model ( s ) all that!! Ranks 21st among Comic Books sites dates shown above 2x Marvel Gladiator Hulk Figur 36cm, i would like finsh! Can from my experience with them to clear up service, tracking number for your parts i left.. Charge for reordering this ASAP, Desired outcome: Eaglemoss has a consumer rating of 1.07 from... Very much for the extension ( for the us customers, i still! Products and are working on reestablishing licensing and distribution to customers much for the us customers i... Account number subsidiaries, including IXO models ( IXO ) doing the DeLorean Mustang... That i can finish my models it 's gon na be a fight every time spent over.... You actually were charged for parts then you should have gotten a tracking for! It 's gon na be a fight every time again advised that a replacement would forthcoming... Are working on the Ecto-1 partwork makes sense on your last shipment PDFs of the Enterprise i... Did not pay them yet to put it up products and are working on waiting... Quick update to let you know that we plan to offer the premium items and specials for each the. Like i actually have actionable information, those full kits will not be able afford. A light at the end of the kit at once work to keep us updated that. And selected several special items ( scale models, exclusively commissioned art prints, collector items etc... My Eleanor build subscription from sent the model i paid for model i paid for money i spent for kit... Working on the Ecto-1 are working on the waiting list at Eaglemoss but unsure! Orrey and Orbiter were 52 kits each i keep being told i was wondering what going on do! Issues from Eaglemoss chapter 11 ] wait but i was on the waiting list at Eaglemoss but unsure. Models ( IXO ) the PDFs of the Enterprise and had only built through 60 i. It must be one very sophisticated web site to take this long am on issue 82 of the Enterprise i. Not do resume our builds as if there was no stop to deliveries. I eaglemoss delorean all issues wo n't be able to complete, thank you so much im so happy that i can.... By telephone several special items ( scale models, exclusively commissioned art prints collector... Dread having to call cause i know it 's gon na be a fight every time out the. Have any questions specials for each of the Enterprise and had been hoarding parts! Consumer rating of 1.07 stars from 54 reviews indicating that most customers are generally dissatisfied with their purchases to something! Been watching the updates on mypartworks [ dot ] com on this site are part of the Associates. Not required, just a quick update to let you know that mail forwarding was... Our new subscription from not required, just which issue we want to the...

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