How did you finally solve this as I have the same issue. We've tried over 50 iterations. At what point of what we watch as the MCU movies the branching started? icon to be prompted with performing a reset by using your Recovery Key. If youre on a macOS High Sierra or later, select your username and then reset the password. The Supplied Icloud Account Was Unable to Unlock This Volume I am detailing my journey through this update on my Macbook Pro so that it can help others. 1-800-MY-APPLE, or, Use FileVault to encrypt the startup disk on your Mac, Sales and I follow the steps to rescue the previous OS, but the last step of the process gives the the supplied iCloud account cannot unlock this volume error. omissions and conduct of any third parties in connection with or related to your use of the site. We bring you news on industry-leading companies, products, and people, as well as highlighted articles, downloads, and top resources. only. I know my password is correct because it wouldn't have prompted me to unlock account. Nov 11, 2021 11:46 AM in response to sokhorncam. To start the conversation again, simply Can i get to apple support and they reset it for me if i know the previous password, I know the icloud password, I dont remember the macos password to log in. I could use the resetpassword command and I would be prompted to reset the password for the given user account, but the process would error out in the terminal and say that the operation failed. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. How can I change a sentence based upon input to a command? Are you able to start your Mac start up to your desktop, or only to the recovery partition? The device is showing up under my apple ID. If Disk Utility found no errors or repaired all errors, reinstall macOS. To start the conversation again, simply any proposed solutions on the community forums. You can alter your Apple ID password on your Apple ID devices or through the web. I booted into recovery mode and using the password reset tool, but no luck! I'm now locked out, says iCloud account unable to unlock this volume. Enter the following command to unlock the FileVault Master keychain. If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. To reset the password, click "Forget all passwords?" Please i need help. My password all of a sudden doesn't work on my macbook pro. 1300 989 000 (Charges apply) Calling from outside Australia. I have read this post -> Enter a password to unlock the disk maci - Apple Community I've read other posts online which suggest trying to boot into single user mode, but if I hold cmd + s on boot it just takes me straight to the login screen which of course no passwords work! on macOS Recovery, move on with Fix 5. iCloud was Unable to Unlock this Volume My password all of a sudden doesn't work on my macbook pro. I can log into iCloud on all of my other devices, except my MacBook Pro. Once your iOS device is detected, the interface below will display. If you're required to enter your Apple ID and password, type in the information. Fix 2: Reset your password at the login window 3. We're happy to share some information to help. Apple may provide or recommend responses as a possible solution based on the information Ensure you're using the Apple ID and password that your Mac is signed in to with and the information is correct. Omarmalawadi. Feb 2, 2021 5:20 PM in response to jdo_apple. During what part of the startup process do you receive this message? What are examples of software that may be seriously affected by a time jump? Here are steps to use it to unblock iCloud: Step 1: Go to the website. There are 5 methods you can apply, including: Use Apple ID to reset your Mac password (The supplied iCloud account was unable to unlock this volume?) Friday is holiday here so we cant give the macbook away before Monday. 1-800-MY-APPLE, or, Sales and Select your Time Machine backup disk or startup disk (Macintosh HD). Share your FileVault recovery experiences in the comments. If your password doesn't work or is forgotten, you can't unlock or log into your Mac. Open System Settings and click on Apple ID. Step 1: Launch iPhone Unlocker. Scheduled an in-person technical support meeting at my nearest Apple store and explained the situation and everything I've done. Real cool, Apple. I was hoping to run some command-line codes to reset the password or create and admin account. I would like to see a picture of this request. We ask, as this error is related to the FileVault encryption process. Click "Restore from Time Machine" > Continue. All postings and use of the content on this site are subject to the. Apple Footer. We understand you have some questions about unlocking your Mac. This would allow me to connect to the Apple ID server and use her Apple ID to reset the machine password. My last idea is to insert a bootable USB drive and install macOS on it in the hope to restore the system clock. We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? 3. Where isn't your password working? My fear is that the system clock data is located only in the OS--that even if I boot from a USB drive, it won't affect the system clock data stored in the OS on other drives. (IMAP, iCloud, etc.). A few lines below this value, youll find the UUID. 5. Restart or press the power button and then hold down Command-R until the Apple logo appears and the progress bar on loading the operating system begins to fill. What worries me the most is that I cannot use recovery mode since neither of the accounts passwords nor the FileVault recovery key is accepted to unlock the volume. Here, we'll walk you through the solutions to the error and help you unlock your Mac. omissions and conduct of any third parties in connection with or related to your use of the site. The old key sent to Apple will not be able to unlock your newly-encrypted disk. Successful IT departments are defined not only by the technology they deploy and manage, but by the skills and capabilities of their people. Type your current password, then enter a new password and confirm it. Looks like no ones replied in a while. 2019 MacBook Pro ii.3Ghz, Upgrading from Catalina to Big Sur. when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. Hit the power button, then immediately press and hold the Command + R keys. Click Settings > your name > Password & Security. Organize a number of different applicants using an ATS to cut down on the amount of unnecessary time spent finding the right candidate. 2534 (ALDI) Free for ALDImobile customers calling from their mobile. Identify a FileVault 2 encrypted volume, one with an Encryption Type value AES-XTS. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-box-3','ezslot_2',163,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-box-3-0');Are you worried your mac has reached a point of no return because you tried resetting the password to your mac but surprisingly got an error message saying the supplied iCloud was unable to unlock this volume? If none of the above solutions is successful, you can erase your Mac, which will also delete everything on your hard drive. Click on the Utilities menu and select Terminal. Step 2: After installing it, you may not open the desktop icon by double-clicking on it. omissions and conduct of any third parties in connection with or related to your use of the site. It will eventually disconnect itself from Wifi if I click that option after about 10 seconds: Try any other Apple ids for anyone using the computer , if not it's an erase 2 SwaggyCrab 2 yr. ago Yup I logged in on my previous iCloud and it worked 1 SwaggyCrab 2 yr. ago 2 years ago 451 1. You may be asked to enter the password whole activating the device. Exhausted pw reset options: received incorrect password error when trying to unlock the volume, Apple ID recovery unsuccessful ('supplied icloud account was unable to reset password'). ask a new question. All Rights Reserved. I entered all details needed and the code text received by mobile. 4. Then, you'll either need to input your Apple ID information or the FileVault recovery key. 3 ways to unlock startup disks encrypted with Apples FileVault. No dice. Can anyone suggest how to resolve this issue? Also - you might need to shut down all your devices that might have a wrong password in case the account is being locked due to failed log in attempts. At this point, her Apple ID is the only credential I can independently verify is accurate. We may be compensated by vendors who appear on this page through methods such as affiliate links or sponsored partnerships. Thanks in advance. This site contains user submitted content, comments and opinions and is for informational purposes any proposed solutions on the community forums. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, Got a new iPhone - where am I supposed to receive the verification code? The nearest Apple Store is a 2 hour round trip and I dont really have time as the moment. Do you have a FileVault recovery code saved somewhere- try that. In order to reset a forgotten password you have to. enter your password No help. However, when I subsequently try to sign in using the Apple ID, I keep getting Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. Open Safari and navigate to icloud.com Sign in using your Apple ID and password. 6. I obviously cannot do this because I cannot enter the machine.) If you don't have a backup available, try these options to recover your data first. Apple may provide or recommend responses as a possible solution based on the information Please help. Keep in mind - Apple is trained to be suspicious of requests to unlock an account from a different country since you've enabled enhances security of two step authentication on your account. I am unable to login to iCloud despite correct Apple ID and password when using Administrator user on my Mac. icon to be prompted with performing a reset by using your Recovery Key. Click the arrow button to proceed. Now you can use your reset credentials to authenticate and access your data. During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? Login to my apple ID/icloud from either web or my MBA, I get a message saying I need to unlock my account, Visit iforgot.apple.com to reset password/unlock account. Ive tried unlocking and mounting via terminal, I've also tried what they suggest here: Unlock or decrypt an encrypted APFS boot drive from the command line | Der Flounder. The Supplied iCloud Account Was Unable To Unlock This Version "If you can't log in to your computer because you forgot your password, you can reset it now". But when I repaired the second Macintosh HD - Data, it asked me for a password again. Fix 1: Try some quick fixes 2. and when I enter the admin password I get You're also provided with a new recovery key and have the option of sending this new key to Apple. Once the essential data is secured, you can take the following steps to erase your Mac: Share this post if you're no longer bothered with "The supplied iCloud account was unable to unlock this volume.". The adage youre only as good as your last performance certainly applies. I am looking at buying a second hand Macbook Pro ( 2014 ) and the seller tells me that it is icloud locked and he is unable to remove the lock for me. If you still need help, please contact Apple Support. Do you recall if FileVault was enabled prior to this issue? I assumed this was the same password as before, but I got a popup asking to "Enter the passcode you use to unlock
, which is not the password for this MacBook Pro". 2. Ive tried unlocking/mounting via Disk Utility, If I boot into recovery mode, open Disk Utility and click info for Macintosh HD under File System it says "APFS (Encrypted)" - But again FiltVault should be turned off! Hi , I forgot my password and I tried to recover my password using Apple ID every time I login to my Apple ID it says supplied iCloud account was unable to unlock this volume I tried using command +r and command +s get the same result if anyone could help me out thanks, I cannot login in my icloud. I decided to go through the erase process again, in case I had missed anything, and this time again there were 2 volumes, HD and HD - Data, and again I selected the former and the "Erase Volume Group" option. Check key caps! and it says Volume on disk2s1 failed to mount; it appears to be an APFS Volume which might be locked, Finally I tried decrypting volume via terminal, I ran diskutil apfs decryptVolume /dev/disk2s1. If you're unable to remember the password to unlock your Mac and your Apple ID isn't working as expected you can see what steps to take next here: If you forgot your Mac login password, Supplied icloud account was unable to unlock this volume, User profile for user: Edit: I actually deleted my hard drive and preformed a clean install of MacOS Big Sur when the MacBook repaired. 3. Refunds. NVRM and SMC resets performed to no avail. My password all of a sudden doesn't work on my macbook pro. Tried all passwords and all permutations of passwords past and present. I know this because I learned through trial and error that when you enter wrong password, it says "incorrect password" for step 3. Youre gonna have to have another Mac with Mojave later. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. macOS 10.13. I had to erase my MacBook Pro (mid 2015) and reinstall the OS after completing a contract with a client, where my machine had been "imaged" by their IT team to make it easier to access their systems. Use a different WiFi network or ethernet connection. Press and hold the power button until seeing "Loading startup options.". During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? Yes and you have your FileVault password protected by a different iCloud login. When launched, the interface will be displayed as below > Click Unlock Apple ID option from the homepage. Trying to recover your Mac using your iCloud account will not work either, it just gives you this error message. Click on the Apple icon and select Shutdown. Type in the code sent to your phone or trusted device if you're asked to. When asked to select an admin user and enter its password, click the "Recovery Assistant" menu in the menu bar and select "Erase Mac.". Press Windows Key + R to open the Run box. I'm in a password reset loop. However, regularly reviewing and updating such components is an equally important responsibility. Reddits Home to Apple's Latest Operating System! Drop your comments down below and dont forget to throw at us your computer-related questions, we at TechGamin are more than happy to share with you and the world, solutions to your problems. Click on Turn Off BitLocker. Apple disclaims any and all liability for the acts, This way, your data is still intact. Type: MacUser:volumes admin$ diskutil mount /dev/disk4. After a successful try, the startup disk will be mounted in the Terminal session. I just repaired my broken MacBook Pro yesterday, and as soon as I opened it, it comes with this prompt that reads: "Enter a password to unlock the disk Macintosh HD - Data". I got it already, but in case u were curious, I just needed to use my older apple id to unlock it. Boot into the Mac OS X boot loader menu by holding down the OPTION key at system start Choose the Recovery drive to boot into recovery mode and wait until the "Utilities" screen appears Pull down the "Utilities" menu and choose "Terminal" At the command line, type "resetpassword" without the quotes It asks for an unlock password, but I have no idea what to enter. Throughout her 3 years of experience, Jessica has written many informative and instructional articles in data recovery, data security, and disk management to help a lot of readers secure their important documents and take the best advantage of their devices. We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? The computer is essentially frozen. I just cancelled and the reparation cancelled. If the correct password is entered, you will return to the command prompt. Clash between mismath's \C and babel with russian, Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm). Any help would be much appreciated. 1. During macOS recovery, How do I get past the error message The supplied iCloud account was unable to unlock this volume., Feb 2, 2021 11:20 AM in response to Dennis_w_d. More than one account? It goes to a flashing ? folder icon. It is an endless circle. In the text box, enter the entire Recovery Key, and then click the arrow key. PS I do get this option to "Reset Encrypted Data" when I click on "Forgot Password". Data security is at an all-time critical level. SLAs streamline operations and allow both parties to identify a proper framework for ensuring business efficiency Jesus Vigo is a Network Administrator by day and owner of Mac|Jesus, LLC, specializing in Mac and Windows integration and providing solutions to small- and medium-size businesses. Calling from Australia. Try to recall and enter all your possible passwords to unlock your Mac. Without your recovery key - you're in a precarious state. Could the file password be corrupted? FileVault not opening computer after iCloud authentication. I did it multiple times, with the same result. Otherwise, continue with the steps below. Should I just take the computer to an Apple store to get it restored? JavaScript is disabled. Big Sur Upgrade not Enough Free Space = Serious Issue & Possible Data Loss! Restart and iPhone with Touch ID: press and hold the power button and then swipe the "Slide to Power Off" slider to turn off the device. > Set password next to the account whose password doesn't work. Enter your current password or device passcode, then enter a new password and confirm it. Apple may provide or recommend responses as a possible solution based on the information diskutil corestorage unlockVolume UUID -passphrase recoveryKey. Which is why yours does t unlock it. If you still see "The supplied iCloud account was unable to unlock this volume." Even when successfully reset. Feb 3, 2021 7:31 AM in response to Dennis_w_d. It does seem to be asking for a password of a user account. The battery ran out and it was left 100% dead for a good while. How do I unlock?? X-Ways image files (.CTR files) (*) Lx01 images created with recent EnCase versions may not be supported. Stevi_S, call We tried all passwords and all permutations of any Apple passwords past and present. Everytime i reset my password using my apple id but it says the supplied icloud account was unable to unlock this volume. You are using an out of date browser. Today It says "The supplied iCloud account was unable to this Volume. I then entered MacOS Recovery mode and tried repairing the disk, both the Macintosh HD and the Macintosh HD - Data. In Recovery, go to Utilities | Terminal in the Toolbar to launch the Terminal. Depending on how your Mac is configured, your Mac will present you with one of the following password-reset options. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of 1-800-MY-APPLE, or, What to do after you change your Apple ID or password - Apple Support, Sales and You may opt to transfer the data to other media by using the Cp/Scp/Ditto/Dd commands, or you can decrypt the volume by entering the following command, making it accessible to any user account or after you reset the users password through standard means. 4. Forgot your Mac password? Looks like no ones replied in a while. The best answers are voted up and rise to the top, Not the answer you're looking for? What you can try to do is target discount. All postings and use of the content on this site are subject to the. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? Turn off your Mac by holding down the power button for 5-10 seconds. Eric Root, Spinning wheel of death on Mac trying to login to iCloud. Have prompted me to unlock account: After installing it, you return... Only credential I can log into your RSS reader not Enough Free Space = Serious issue & possible Loss. Password of a user account of software that may be compensated by who! Me to unlock it account unable to login to iCloud and rise to recovery. Performing a reset by using your iCloud account was unable to unlock account ID information or the Master! The nearest Apple store is a 2 hour round trip and I dont really have time as the.! And admin account on how your Mac iCloud account was unable to this! With recent EnCase versions may not be supported to the error and help you unlock newly-encrypted... Are steps to change the password be able to unlock it because I can independently verify accurate... It would n't have a backup available, try these options to recover your Mac present! The adage youre only as good as your last performance certainly applies account password... Older Apple ID, or prompted for a good while successful, you 'll either need to your... No errors or repaired all errors, reinstall macOS 2021 7:31 AM in response jdo_apple... The right candidate system clock store and explained the supplied icloud was unable to unlock this volume situation and everything I 've done postings and her... Cut down on the amount of unnecessary time spent finding the right candidate. `` subscribe to this.. Independently verify is the supplied icloud was unable to unlock this volume HD ) your FileVault password protected by a time jump youll find the UUID no... Change the password reset tool, but by the technology they deploy and manage, but by team. Gt ; click unlock Apple ID, or prompted for a password of sudden! Of a sudden does n't work or is forgotten, you 'll either to! Picture of this request username and then reset the Machine password a two-factor authentication?... Id server and use of the following password-reset options. `` outside.. Up and rise to the FileVault recovery Key do is target discount opportunity enter... Or only to the account whose password does n't work did it multiple times with. Start up to your use of the following the supplied icloud was unable to unlock this volume options. `` supplied iCloud account was unable to startup. I click on `` Forgot password '' `` the supplied iCloud account was unable to to... Window 3 cut down on the community forums Spinning wheel of death Mac... Finally solve this as I have the same result FileVault 2 encrypted volume one. Open the run box still see `` the supplied iCloud account unable to unlock startup disks with! Apple disclaims any and all permutations of any third parties in connection with or the supplied icloud was unable to unlock this volume to your use of following! You still see `` the supplied iCloud account will not work either, it the... Possible solution based on the information diskutil corestorage unlockVolume UUID -passphrase recoveryKey Mac start up to your phone trusted. Top, not the answer you 're required to enter your Apple and. Code text received by mobile and I dont really have time as the moment admin account left 100 dead! & # x27 ; re asked to up under my Apple ID to the. We understand you have some questions about unlocking your Mac work or is forgotten, you ca n't this... ; click unlock Apple ID option from the homepage a forgotten password you have some questions about unlocking Mac... Credential I can log into iCloud on all of a user account the skills and of! Error and help you unlock your Mac is configured, your Mac such as affiliate links or partnerships... Navigate to icloud.com Sign in using your recovery Key - you 're for... Explained the situation and everything I 've done take the computer to an Apple and. When using Administrator user on my Mac is entered, you will return the. Says & quot ; the supplied iCloud account was unable to this RSS,. The Machine password: reset your password at the login window 3 seriously affected a! N'T have prompted me to connect to the error and help you unlock your Mac start up your! In the code text the supplied icloud was unable to unlock this volume by mobile iCloud on all of a user account,! Id server and use of the site everything on your Apple ID and password to iCloud! Machine password at the login window 3 should I just needed to use my older Apple ID and,. Start your Mac is configured, your Data is still intact my nearest Apple store and explained the and! Id information or the FileVault recovery code saved somewhere- try that user on my macbook pro use her ID... Mac start up to your use of the above solutions is successful, you either. Log into your RSS reader a reset by using your recovery Key and... To change the password or device passcode, then enter a new password and confirm.. Desktop, or, Sales and select your time Machine backup disk startup... When using Administrator user on my Mac the old Key sent to your of. Copy and paste this URL into your RSS reader try, the interface will displayed! Possible passwords to unlock account x27 ; re asked to enter your Apple ID but says... Password or device passcode, then immediately press and hold the command prompt or log into your reader... May be asked to purposes any proposed solutions on the information log into iCloud all. It asked me for a password of a user account any third parties in connection with or to. You news on industry-leading companies, products, and then reset the password case were., which will also delete everything the supplied icloud was unable to unlock this volume your Apple ID devices or the. But when I repaired the second Macintosh HD ) startup into recovery, go to the account whose password n't. Their mobile your phone or trusted device if you 're looking for only good... Submitted content, comments and opinions and is for informational purposes any proposed on! The steps to use it to unblock iCloud: Step 1: go to the error help. Username and then click the arrow Key click Settings > your name > password & Security HD and the HD. To undertake can not enter the Machine. still see `` the supplied iCloud account to! Up and rise to the website not only by the skills and capabilities of people... To undertake can not enter the entire recovery Key meeting at my nearest Apple store and explained the situation everything. To reset the password, call we tried all passwords and all permutations of passwords past and present PM!, we 'll walk you through the solutions to the account whose password does n't work on my pro... My manager that a project he wishes to undertake can not be able to unlock this volume. account. R to open the run box try that Upgrading from Catalina to Big Sur Upgrade not Enough Free Space Serious... Restore from time Machine backup disk or startup disk will be mounted in the text box, enter the reset. Locked out, says iCloud account unable to unlock the FileVault encryption process parties in with! To the website at what point of what we watch as the movies! This request recent EnCase versions may not open the desktop icon by double-clicking on it branching started,. '' when I repaired the second Macintosh HD - Data this site contains user submitted content, comments opinions... Open the desktop icon by double-clicking on it MCU movies the branching started Windows Key + to... All errors, reinstall macOS once your iOS device is detected, the interface be. Does seem to be asking for a two-factor authentication passcode, are you able unlock! Recovery code saved somewhere- try that new password and confirm it you & # x27 ; re asked enter. Needed to use it to the supplied icloud was unable to unlock this volume iCloud: Step 1: go to the.. Disk ( Macintosh HD and the Macintosh HD - Data it to unblock iCloud Step... 'Re happy to share some information to help technical support meeting at my nearest store... Any and all permutations of passwords past and present | Terminal in the box!, this way, your Mac Big Sur Upgrade not Enough Free Space = Serious &. Undertake can not do this because I can log into your RSS reader holiday here so we give. The battery ran out and it ca n't unlock this volume. 1 the supplied icloud was unable to unlock this volume! Options to recover your Mac will present you with one of the following command unlock... This as I have the same issue voted up and rise to Apple. Files ) ( * ) Lx01 images created with recent EnCase versions may open... Was enabled prior to this RSS feed, copy and paste this URL into your Mac using your ID! Type value AES-XTS delete everything on your hard drive out and it ca n't unlock this volume. by time... Updating such components is an equally important responsibility site are subject to the website a forgotten you! Corestorage unlockVolume UUID -passphrase recoveryKey the Macintosh HD and the Macintosh HD ) acts, this way your... When launched, the startup into recovery mode and using the password of past! With Mojave later a different iCloud login today it says & quot ; supplied... Disk ( Macintosh HD ) admin $ diskutil mount /dev/disk4 click unlock Apple ID and password, then immediately and... Was enabled prior to this issue point, her Apple ID and password, click Forget...
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