I saw some passengers unbuckling and everyone crowding over this one aisle and the flight attendants run over and we see people lunging over people it was just madness, a passenger from New Jersey who wishes to remain anonymous told PEOPLE. Jennifer became the first person to die in an accident on a U.S. airline in nearly 10 years. Michael Riordan with wife Jennifer in an undated photo. On behalf of the Southwest family, I want to extend my deepest sympathies for the family and the loved ones of our deceased customer, Kelly said. N772SW, the aircraft involved, photographed in 2016. We extend our deepest sympathies to her family and friends. You are a credit to navy aviators. I felt moved to act, as well as other people on that plane Tim McGinty, he was my big guy. This dental device was sold to fix patients' jaws. Riordan, who was from Albuquerque, was a wife and mother and worked for Wells Fargo. Plenty of experience in Alaskan and Caribbean skies, and popular aviation blogger and author of nine books. Copyright 2023 CBS Interactive Inc. All rights reserved. While other passengers were able to pull her back into the aircraft, witnesses reported that she was in cardiac arrest as some aboard the plane attempted to revive her. Jennifer had planned to meet the family at their son's baseball game that Tuesday night after her flight from New York. It was a struggle, it looked like it took a few people. Fellow passengers helped pull Riordan back into the plane. He indicated that the cowling may require design changes. The incident took place after WN1380 departed from New YorkLaGuardia Airport (LGA) en route to Dallas Love Field (DAL) on April 17, 2018. Photo: National Transportation Safety Board, Southwest Flight 1380: Anatomy of an Inflight Emergency, Airbus A321 Captain with over 22,000 flight hours, and 37 years flying for a major US airline. Annunciation Catholic School, where her children attend, confirmed the tragedy in an email to parents saying the family "needs all the prayers we can offer". Jennifer Riordan, a 43-year-old mother of two and an executive at Wells Fargo in New Mexico, died Tuesday when a Southwest Airlines jet engine failed midflight and damaged the plane and blew out a window. Eight other passengers received minor injuries. On Sunday, hundreds of people turned out to mourn Jennifer's passing. Riordan was the vice president of community relations for Wells Fargo in Albuquerque, New Mexico, and was returning from a business trip in New York, according to her last Tweet: Riordan described herself on Twitter as a "proud Team Member. RELATED VIDEO: Woman Nearly Sucked Out of Plane After Engine Explosion Blows Out Window on Southwest Flight As hard as they tried, Mackey and the young girl couldnt pull Riordan back inside. It was more of a helpless feeling than anything else, Mackey says. Authorities said Riordan was fatally injured when she was sucked partway through the window, sending passengers scrambling to help her as the aircraft shook violently and went into a rapid descent. To see all content on The Sun, please use the Site Map. Her beauty and love is evident through her children. [17], NTSB investigators analyzed a recording of the air traffic radar plots and observed that the radar had shown debris falling from the aircraft and used wind data to predict where ground searchers could find it. [37], Southwest Airlines gave each passenger $5,000 and a $1,000 voucher for future travel with the airline. Jennifer Riordan died from blunt impact trauma to her head, neck and torso, Philadelphia Department of Public Health spokesman James Garrow said Wednesday, the Associated Press reported. Michael Riordan met his wife Jennifer in a shopping mall 29 years ago. At a Tuesday night press conference, NTSB's chairman Robert Sumwalt said he's "very concerned" about metal fatigue in the jet engine that failed and that NTSB will focus on a missing engine fan blade. Copyright 2023 CBS Interactive Inc. All rights reserved. This dental device was sold to fix patients' jaws. Riordan said he knows there will be some dark days ahead as he and his two children -- Averie, 12, and Josh, 10 -- really begin to grieve. Riordan was well known in the Albuquerque area for an established career in community engagement and volunteerism. A nurse answered a call for help, performing CPR to stabilize Riordan. The new AD required inspections of engines with lower cycles and introduced repeat inspection requirements, including a requirement to perform detailed inspections on each fan blade before it accumulated 20,000 cycles since new or within 113 days, whichever occurred later, or within 113 days from the effective date of the AD if cycles since new on a fan blade were unknown with repeat inspections no later than 3,000 cycles since the last inspection. She was a well-known leader who was loved and respected. Live Watch CBSN Live | Live News Stream: Watch CBSN Free 24/7 Onl The passenger who was killed when Southwest Airlines Flight 1380 suffered engine failure and made an emergency landing on Tuesday died of blunt impact trauma, At certain times, it is First Officer Ellisor talking and replying to ATC on the radio, but at other times, we hear from Captain Shultsespecially when it is a particular question that requires a command decision. Baur said there was a nurse and EMTs on board the aircraft, who helped administer CPR immediately. [42], The aircraft, N772SW, a Boeing 737-7H4, was subsequently flown to Boeing in Everett on April 30, 2018 for repairs. While the final NTSB report was not released for at least a year after the event, it appeared that the WN 1380 incident involved some fine leadership and CRM (Crew Resource Management) as well. Todd Baur, relaying information from his daughter-in-law, who was a passenger on the flight, told CNN that the cabin was "completely depressurized, oxygen masks were deployed." Woman Who Died After Southwest Airline Explosion Identified as Mom of 2 and Bank Executive The passenger who died after an engine explosion during a Southwest MR: Absolutely! KRQE-TV reports that Michael asked the audience to stand if they had every received an encouraging note from Jennifer, shared a glass of wine with her or if she ever cheered for their kids at sporting events. The next time you fly with us, on whichever airline you choose, take comfort in knowing: all Pilots up front are completely experienced, trained, and qualified to be there for your safety. Her beauty and love is evident through her children.. "On behalf of the [University of New Mexico] Alumni Association, we are deeply saddened to learn of the passing of our board member and esteemed community member Jennifer Riordan," a statement from the university said. Albuquerque banking executive Jennifer Riordan, 43, died Tuesday from injuries sustained during Southwest Flight 1380's engine failure and emergency landing. Jennifer Riordan's death was ruled accidental, Philadelphia Department of Public Health spokesperson James Garrow confirmed to Newsweek on Thursday. The episode is titled "Cabin Catastrophe". During an extraordinary exchange with air traffic control, the pilot revealed she had "injured passengers" who would require medical help on landing. The pilot just managed the plane perfectly to get it down, flight attendants were amazing and kept everyone calm. The plane dropped rapidly and banked steeply as oxygen masks dropped for the passengers. Federal investigators said Tuesday afternoon that one person was killed after a failed engine forced a Southwest Airline flight to make an emergency landing in Philadelphia. [3] The engine manufacturer estimated the new directive affected 352 engines in the US and 681 engines worldwide. NTSB photo of a piece of the engine cowling from @SouthwestAir #flight1380. Last week, Michael's world changed when he learned Jennifer had been killed on Southwest Flight 1380 after an engine failed 32,000 feet above the ground on April 17. Jennifer, a 43-year-old bank executive and mother of two, was partially sucked out of the plane's window, despite wearing her seat belt. "We know there are many in the community who want to celebrate Jennifer.". MR: I immediately switched to the second and third phone calls that I had to make -- the worst ones of my life -- to her father and her mother -- and then trying to figure out how to tell the kids that their mom wasn't coming home. We may receive compensation when you click on links to those products. View our online Press Pack. Lawsuits claim it wrecked their teeth. First Officer Ellisor had been with the airline since 2008 and had 9,508 flight hours, with 6,927 hours on the Boeing 737. Tammie Jo Shults, pilot of Southwest flight with blown engine, praised for "nerves of steel". Updated on: April 19, 2018 / 3:43 PM ", 2023 Airways Publishing, LLC. He or she is known as the PIC, or Pilot In Command, and is, according to DOT Regulation 14 CFR 91.3 (a) , . MR: There was a chaplain from a hospital that called and he said, "well I'm from Philadelphia." There is absolutely no doubt that Captain Shults is a hero, and performed heroically that day. During the 15 minutes following the engine failure, Southwest flight captain Tammy Jo Schults piloted the aircraft to a safe landing at Philadelphia (PHL) at 11:23am ET, just 56 minutes after departure. It would be the first death on a U.S. airline flight since 2009. Early in the flight as the plane was at 32,000 feet, one of its twin engines suddenly exploded. "I think Jennifer in all her faith she followed the teachings of Christ. It began with a phone call from the chaplain at the Philadelphia hospital where Jennifer's body was taken after the flight made an emergency landing. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Traveling for spring break? We do ask that those who seek to express their condolences and prayers as well as media outlets respect our privacy at this time. The incident involving Flight 1380 was featured on the fifth episode of season 21 of the Canadian documentary series Mayday, known in the United States as Air Disasters. [28], On May 3, 2018, the NTSB released an investigative update with preliminary findings:[3], The NTSB held an investigative hearing on November 14, 2018. The NTSB accident report for this incident recaps the definition as follows: The aircraft was a Boeing 737-700 model; Boeing. Down in the chest, internal organs, such as the lungs and heart, may become bruised, and major blood vessels might tear. . One passenger was partially ejected from the aircraft and later died. Her beauty and love is evident through her children. I have no idea how I can do this without her but because of her I know I can. Do Not Sell or Share My Personal Information. Banking executive Jennifer Riordan suffered fatal head injuries after the jet exploded on Southwest flight 1380 from New York to Dallas. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Moments after the 737's engine exploded,Southwest passengers rushed to help the injured and dying. Graphic details come out in fatal Texas-bound Southwest fligh Meanwhile, airlines are under an order to quickly inspect engines like the one that failed on Flight 1380. Here's what happened on the fatal Southwest Airlines flight Other passengers pulled her back into the aircraft, but she died of her injuries. We are so appreciative of the outpouring of support from family, friends and our community. Last week, Michael's world changed when he learned Jennifer had been killed on Southwest Flight 1380 after an engine failed 32,000 feet above the ground on April 17. Turn on desktop notifications for breaking stories about interest? First published on April 22, 2018 / 10:00 PM. [39] Following the accident, Lilia Chavez, a passenger on board the flight, filed a lawsuit against Southwest Airlines claiming that she suffers from post-traumatic stress disorder since the accident. [19][20], On April 20, 2018, CFM issued Service Bulletin 72-1033, applicable to the CFM56-7B-series engine,[3][21] and on the same day, the FAA issued emergency airworthiness directive (EAD) 2018-09-51[22][23] based on it. No issues with the plane or engine were reported at that time, he said, calling the Boeing 737 the "workhorse of the airline industry.". MR: Kind, loving, caring and sharing -- 100 percent -- and that's every decision we make is going to be based on that. "There was blood everywhere," Marty Martinez told CBSN's Anne-Marie Green, adding that people on the plane rushed to help the injured woman while a passenger was trying to plug the hole in the window with no success. To hear the media tell it, you would think that Captain Shults jumped in the lav to don her Superwoman cape, and then singlehandedly wrestled the crippled airliner to the ground. Soon after the NTSB report, Southwest released a follow-up statement: The airline has changed its website banner and Twitter profile image from its signature red, yellow and blue heart symbol to one of a gray, broken heart. Riordan and her husband, Michael Riordan, a former chief operating officer for the city of Albuquerque, were married for more than 20 years. The woman who died following an engine failure aboard a Southwest flight was identified as New Mexico resident Jennifer Riordan. Experts from the Philadelphia Medical Examiner's Office gave the assessment about Riordan's death. The Albuquerque woman was a prominent community member, according to CBS Albuquerque affiliate KRQE-TV, and had ties to the Albuquerque International Balloon Fiesta, University of New Mexico and the local city government. "This is a sad day, and our hearts go out to the family and loved ones of the deceased customer," Kelly said during a press conference April 17. After the mid-air blast tore a gaping hole in the aircraft's side, she told shocked air traffic controllers "theres a hole and uh someone went out.". The Boeing 737 had just departed New York's LaGuardia Airport en-route to Dallas when the left engine exploded and ruptured metal flew towards a window. Apr 17, 2018, 02:50 PM EDT | Updated Apr 17, 2018. Email us at tips@the-sun.co.uk or call 0207 782 4368 . We pay for videos too. We'll run a soft credit check to find special offers, but it wont affect your credit score. At 11:03 am Eastern Daylight Time, the aircraft was flying at 32,000 feet (9,800m) and climbing when the left engine failed. death in the air american airlines pilot dies mid flight. Check here before booking an award fare. On May 2, 2018, the FAA issued follow-up airworthiness directive (AD) 2018-09-10,[27] which expanded the inspections on CFM56-7B engines beyond the original EAD 2018-09-51. To be sure, there is a village leader, called the Captain, who ultimately calls the shots. Banking executive Jennifer Riordan suffered fatal head injuries after the jet exploded on Southwest flight 1380from New York to Dallas. You can WhatsApp us on 07810 791 502. Please enter valid email address to continue. The FDR also showed that the aircraft rolled left by about 40 before the flight crew was able to counter the roll. The flight crew reported that the aircraft was very difficult to control throughout the remainder of the flight because of the extensive damage. KVC: What do you want your kids to hold onto when they think about their mother? PASSENGERS of the Southwest Airlines jet whose engine exploded have told of the horror moment a mum-of-two was sucked out of the window at 32,000ft. The flight crew reported initial communications difficulties because of the loud noises, distraction and wearing oxygen masks, but as the aircraft descended, communications improved. Immediately upon landing, Riordan was taken to a nearby hospital in critical condition, while seven other passengers were treated on the scene for minor injuries. "And as this was all happening, you looked at the flight attendants, their reaction - and it seemed like, some of them were starting to cry. Thus, we hear Captain Shults interjecting at times. She served as vice president of community relations for Wells Fargo's New Mexico operations. Southwest Airlines Chief Executive Officer Gary Kelly expressed gratitude that no one else was seriously injured, but described the passenger's death as a "tragic loss.". The passenger who was killed when Southwest Airlines Flight 1380 suffered engine failure and made an emergency landing on Tuesday died of blunt impact trauma, according to officials. 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