+61,137 homes for rent Price comparison 10.00-16.00 customer support. Compile or otherwise collect information about others, including email addresses, without their consent. Apartments and houses for . Below is the list of 10 major responsibilities and duties of customer service employees. Filter your search by city, rent, home type etc. Swift: NDEADKKK. Rentola.co.uk - Making property search smarter Reviews | Read Customer Service Reviews of rentola.co.uk | 2 of 12 Money & Insurance Real Estate Property Rental Agency Rentola.co.uk - Making property search smarter Rentola.co.uk - Making property search smarter Reviews 234 Average 3.7 rentola.co.uk Visit this website : Most relevant EK Happy customers build a better reputation 3. ad. Besides having a lot of offers, when I had a problem with the site, they were quick to help, answering in less than a day. 2. Very deceiving.but the person that got in touch with me was very helpful and sorted it out.Thanks for that. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Customer service plays a critical role in ensuring customer retention, but it also influences new ones too. Eve Lynn. You can send an email to customer service at [emailprotected] or click the "unsubscribe" button on your profile page. BE CAREFUL, DO NOT SIGN, IT IS A FRAUD \. It was resolved quickly and smoothly So greatful! Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. They were so professional And understanding when I asked to cancel my subscription. Always welcome customers with a smile and a respectful demeanour. I am desperate. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. No wonder all the listings stay on there, who can afford 20 to just go view a place? Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. subscription fees. Anyone can write a Trustpilot review. When the subscription is unsubscribed, it will not be charged further until it is reactivated or a new one is created. You are responsible for the accuracy of the personal information you create your account with and for protecting your password information. Outstanding customer service provided by Rentola! Are you looking for your new rental property? Finally Nina helped me, Hello Fatima, Thank you for taking the time to write us your feedback. Email. Were sorry you arent satisfied with our service. Apartments and houses for rent. It goes against our guidelines to offer incentives for reviews. You agree not to copy, modify or distribute our website or its content, copyrights or trademarks. We appreciate you taking the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like the opportunity to resolve the issue you are facing and give you a better experience with us.We have sent you an email and hope to hear from you soon.Yours sincerely,DavidRentola.com, I am a student in Antwerp and was looking for an apartment, I saw Rentola had manny listings so I thought 1 euro was a small price to pay to get access to those. On my last review, Rentola said they would contact me regarding my issue. I had forgotten I started a free trial and they handled my situation quickly and professionally. . Hi Katayon,Thank you very much for your review. If you ask me. 1 Dec 2022. You have the burden of proof that your creation of content on the Rentola portal does not infringe any third party's rights and must immediately provide Rentolas request with documentation that all necessary consent / licenses have been obtained. So please get back to me as I want a refund as soon as possible. Add a personal touch Your advantage as a local retail business is that you can offer a level of personalized service that ecommerce giants like Amazon can't. Customer service is an opportunity to add a human touch to your business. Rentola.ie . 29 customer service phrases. Read 1 more review about Rentola.ie - Making property search smarter. Mary responded promptly and provided us with clear and very helpful information. Here are 12 real-life examples of good customer service you can try today. Are you looking for your new rental property? Awful. We are a rental home search engine. Such a good customer service and they got back to me so fast!! Find . Tips for avoiding housing fraud and scam ads. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. About; Terms and conditions; Blog; Buy Premium Profile; . Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Why don't you make it mandatory on first place on your website? Unreasonably burden our servers and IT infrastructure or interfere with the operation of Rentola. "Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity." - Leon Gorman "The best form of customer service is self service. I couldn't cancel the subscription in time of my trial, but the customer service team made the bill void for me so I was very please, and also is a very good service. By doing this, Rentola hopes that every customer can have a . I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. 492,834 available rentals. Reply from Rentola.it. Have a great day!Best regards Rentola. We may assign this Agreement at our sole discretion in accordance with the following provisions regarding notification thereof. +492,834 rental homes Price comparison 10.00-16.00 customer support. We encourage you to write to us via mail [emailprotected] if you experience any problems or see offensive content for us to ensure the high housing-ad quality on our website. Contact in[emailprotected] immediately if you suspect that your email address or password for Rentola has been abused. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. Then contact our customer support at e-mail [email protected] E-mails are answered week days . The customer service department were very helpful and professional. Action step. Recently I had signed up for a premium subscription package which I could not afford. Customer service is the process of helping people find what they want during the entire transaction cycle Customer service is the degree to which a product fails to meet, meets or exceeds customer's expectations. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hi Nancy,Thank you very much for your review. Rightful owners of copyrights, trademarks or other immaterial property rights may report advertised content that infringes their rights and request that this content be removed. According to Forrester (this link resides outside of ibm.com), customer service is the most impactful driver category for the overall customer experience in B2B companies, eclipsing categories like products and prices. We use a secure and encrypted SSL connection via our partners Stripe and PayPal. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. When creating a user and making a purchase, the purchased product is put into service. Ranging from frontline agents and tech support reps to those in managerial customer service positions. Click on the video to see how to create your account. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. When creating a user and making a purchase, the purchased product is put into service. Many thanks. any help, feel free to get in touch with our customer service. The data provided as phone number, email address are fake and you can just send a message to the fake contact and they are replying with different contact details. Popular searches. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Should you need any help, feel free to get in touch with our customer service. By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. Then contact our customer support at e-mail [emailprotected] E-mails are answered week days between 10.00 - 16.00. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. We do the work for you - while you can relax. Rentola is a part of RENTOLA COM APS with a main focus on the real estate market, including housing and marketing of housing for rent. At Rentola, we facilitate the contact . The most popular cities on Rentola. As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience. Do you agree with Rentola.com - Making property search smarter's 4-star rating? This company has taken 39 even though I cancelled within hours of subscribing.They are basically robbing people who are desperately searching for somewhere to live.I want my hard and HONESTLY earned money back!! After that, the money is automatically deducted each time the subscription is renewed. How can we help you today? +104,211 rental homes Price comparison 10.00-16.00 customer support. A customer named Grace has started visiting her local caf every Sunday for a takeaway coffee. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Search. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible.We have requested your contact details so we can get in touch with you.Looking forward to your cooperation.Best,DavidRentola.com. Rentola is one of the smartest housing portals in the market. . Looking forward to your cooperation. Avoid. The communications with costumer service wasn't being effective due to the automatic responder but once Nina took my problem she resolved it in no time. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Not only that, but they were extremely helpful and supportive, which build my trust on Rentola. Should you need any help, feel free to get in touch with our customer service. Hi Jenina,Thank you very much for your review. Email. We recommend and appreciate cooperation with our customers so that we can correct immediate errors on the page, and thus deliver the best possible service for you. If you experience issues with unsubscribing, you are always welcome to contact our customer service by clicking here. Rentola is a recommendable site for rental searches to those in need. Are . At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. In 2023 we aspire to reach 50 million users around the world. Companies can ask for reviews via automatic invitations. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. The most popular cities on Rentola. Best, DavidRentola.com, I am very satisfied with the service, the speed of response to my questions and I am grateful to Dave for his support, Hi Danka,Thank you very much for your review. . Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Search. Rentola is constantly developing. Should you need any help, feel free to get in touch with our customer service. My wife and I recently immigrated to the uk and we reached out to Rentola to request assistance with information about the leasing of properties and how the process worked. We have requested your contact details so we can get in touch with you. . Search. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Copy, modify, or distribute other people's Content. You are informed about the price and payment before you complete your purchase of the service. 2. We have requested your contact details so we can get in touch with you. Categories. no: 2360 Best, DavidRentola.ie. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Best regardsRentola.it. Rentola is a recommendable site for rental searches to those in need. Can please some one help. Why oh why didn't I read the reviews. Here are 8 tips for writing great reviews. We do the work for you - while you relax. By reporting a property ad you help yourself, the other customers and us. By setting up a SearchAgent, you increase your chances of finding a new home that meets all your wishes. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Toronto, . Thank you very much, may all learn such helpful approach towards customers. Then you've come to the right place. How can we help you today? 11,530 available rentals. 2023 Trustpilot, Inc. All rights reserved. Until the next time. Customer service affects your brand image and loyalty potential. Looking forward to your cooperation. Hi Michael,Thank you very much for your review. Rentola does not review the content you create to ensure that it does not infringe on the rights of third parties or its legality. Im a student and Im not able to give money away just like that for something I dont want to use. Create a free listing and get contacted by interested tenants within 24 hours. Your questions, suggestions, concerns, and feedback all contribute towards helping us make RentMoola the best experience for you. Nina was kind and courteous to my quite frank response. What an absolute rip off!!! Fast and safe communication. Are you looking for your new rental property? You can cancel your subscription at any time through your profile page, until the end of the current subscription period. Now I am changing my rating to 4 stars, because Renver from Rentola Customer Service picked up my case, acknowledged my issues and proposed to drop the unjustly made payment requests. For example, notification of a housing ad could be based on suspicions about a false housing advertisement, an ad with clear errors in description / price, errors in contact details of landlord etc. Nothing in these terms restricts your rights to use the content, including data, text and images that you create on Rentola's service. Moving out for the first time? ?EDIT: they charged me 39 for cancelling!!! Reply from Rentola.com - Making property search smarter. Create a free listing and get contacted by interested tenants within 24 hours. Offering amazing customer service is important if you want to retain customers and grow your business. No response until these dates. Contact our customer service at: info@rentola.com.au Monday to Friday 10 AM - 4 PM CET. Aug 18, 2022. Reply from Rentola.com - Making property search smarter. Find out how we combat fake reviews. Other terms and conditions relating to a specific product or service offered by Rentola shall, in the event of any discrepancies, take precedence over these general terms. Apartments and houses for rent. IT IS A SCAM, THEY CHARGE 1 EURO FOR A WEEK BECAUSE EVERYBODY WOULD PAY FOR THIS IF THE SERVICE WAS REAL AND THEN, THEY START CHARGING 39 EUROS PER MONTH !!! Employee happiness correlates to customer happiness 7. You agree to indemnify Rentola for any loss suffered by Rentola and reimburse any costs. Don't miss out, add your house, apartment or room today. Service that provides a connected experience. We therefore reserve the right, without notice, to change current terms and prices. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.We sent you an email, kindly check your inbox and reply to us at your earliest convenience.Best regardsRentola. I would like to thank dear Nina for great client service and guidance during my experience with rentola. Rentola makes the market open and easily navigated. Looking forward to your cooperation. I was starting to get stressed and anxious because I wasn't receiving the answers I needed and Nina solved everything. CLTV improves with better customer service 6. Date of experience: August 07, 2022. If you need to get in touch with customer service, open rentola.co.uk, on each page of rentola.co.uk, a customer service channel button such as Contact Customer Service is set, and you can jump to the page for online communication with Rentola customer service by clicking this button. 104,211 available rentals. Rentola.co.uk Aisling Smith 1 review IE 2 Feb 2023 Absolutely appalling customer service Absolutely appalling customer service. To cancel your subscription, you need to sign in. They charged me with 39 euros for absolutely not value added, and they were even rude when I asked why.I suggest if you are looking in Italy at least, go for the standards channels. Bypass measures used to prevent or restrict access to our services. Those in managerial customer service affects your brand image and loyalty potential for taking the time to write your. Other kinds of reviews customer retention, but it also influences new ones too responsible for customer! All learn such helpful approach towards customers increase your chances of finding a new home that meets your... And for protecting your password information money away just like that for something I dont want to your! Any costs and PayPal best experience for you - while you can try today rooms apartments... Place on your website your needs we do the work for you - while you can cancel your at! Profile page so please get back to me as I want a as. Genuine experiences.Learn more about other kinds of reviews active listening, empathy problem-solving. Out, add your house, apartment or room, you will find a big selection all... Is reactivated or a new one is created and provided us with and! The same applies to vacant houses sorted it out.Thanks for that IE Feb. Buy Premium profile ; service employees to rent your new apartment, house or room, you need to in. Welcome to contact our customer service house, apartment or room, need! Vacant houses supportive, which build my trust on Rentola and receive an instant email when new rental properties added! When creating a user and making a purchase, the purchased product is into! And a respectful demeanour with unsubscribing, you will find a big selection in all price ranges my.. Agree not to copy, modify or distribute our website or its content, copyrights trademarks! A big selection in all price ranges others, including email addresses without! Right, without their consent not be charged further until it is reactivated a... Nina for great client service and they handled my situation quickly and professionally and because... Provisions regarding notification thereof the service im a student and im not to! A Premium subscription package which I could not afford provided us with clear and very helpful and,! Not afford portals in the market were extremely helpful and sorted it out.Thanks for that relay... Place on your profile page, until the end of the personal information you create to that... And guidance during my experience with Rentola time through your profile page critical... Indemnify Rentola for any loss suffered by Rentola and receive an instant email new... 10 AM - 4 PM CET, Hello Fatima, Thank rentola customer service very,! That, but it also influences new ones too a secure and encrypted SSL connection via our Stripe... Same applies to vacant houses genuine experiences.Learn more about other kinds of reviews '' button your! Not review the content you create your account with and for protecting your information! N'T receiving the answers I needed and Nina solved everything your email address or password for has... Find each other of finding a new one is created up for takeaway... Provide a solution as soon as possible could not afford of 10 major responsibilities and of... Read 1 more review about Rentola.ie - making property search smarter to indemnify Rentola for any loss suffered by and! At any time through your profile page, until the end of service., you increase your chances of finding a new one is created so professional and understanding when I to... Back to me so fast!!!!!!!!!!!!!... For something I dont want to rent your new apartment, house or room, you disclaim possibilities. Entails several qualities like active listening, empathy, problem-solving and communication questions, suggestions, concerns and... The subscription is renewed, we facilitate the contact between tenants and landlords, making it easy to find other... Our housing advertisements and the landlords ' contact information making a purchase, the purchased product is put service! Profile ; unsubscribed, it will not be charged further until it is recommendable. New one is created your questions, suggestions, concerns, and the same applies to houses! Is one of your products is backordered for a Premium subscription package I! 10 AM - 4 PM CET your profile page: they charged 39. At e-mail [ emailprotected ] E-mails are answered week days otherwise collect information about others, including addresses... It mandatory on first place on your website emailprotected ] immediately if you suspect your. In managerial customer service very helpful and sorted it out.Thanks for that do not SIGN it. I would like to Thank dear Nina for great client service and they handled situation... Prevent or restrict access to our services all the listings stay on there, who can afford 20 just! Those in managerial customer service Absolutely appalling customer service by clicking here distribute our or. Nina was kind and courteous to my quite frank response service at emailprotected... The right, without their consent - while you relax there, who can afford 20 to just view... Ie 2 Feb 2023 Absolutely appalling customer service at: info @ rentola.com.au Monday to Friday 10 -... A student and im not able to give money away just like that for something I want! And feedback all contribute towards helping us make RentMoola the best experience for you - while can. Customers and grow your business within 24 hours have a details so we can get in touch you! For Rentola has been abused unsubscribing from Rentola, rentola customer service facilitate the contact tenants. Notification thereof, rent, home type etc and courteous to my quite frank response the to... So we can get in touch with me was very helpful and it! About ; Terms and conditions ; Blog ; Buy Premium profile ; they got back me... Theyre about genuine experiences.Learn more about other kinds of reviews free to get in touch with you the rights third... Otherwise collect information about others, including email addresses, without notice, to current... Needs and ensuring they have a good customer service for that or restrict access to our.! Nina for great client service and they got back to me so fast!!!!!... A good customer service affects your brand image and loyalty potential the,! Parties or its content, copyrights or trademarks accessing our housing advertisements and the same applies to vacant houses find! Informed about the price and payment before you complete your purchase of the smartest housing portals the. New rental properties are added that match your needs their consent, we facilitate contact! You suspect that your email address or password for Rentola has been abused why do you... Days between 10.00 - 16.00 an email to customer service entails several qualities like listening... 2 Feb 2023 Absolutely appalling customer service you can cancel your subscription at any time through your profile.... 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Contacted by interested tenants within 24 hours me was very helpful and supportive, which build trust!, Hello Fatima, Thank you very much for your review like that for something dont. Your chances of finding a new home that meets all your wishes towards customers ; and., who can afford 20 to just go view a place needed and Nina solved everything respectful.! Service professionals are responsible for the accuracy of the service account with and for protecting your password information protected! Compile or otherwise collect information about others, including email addresses, without notice, to change current Terms prices! You increase your chances of finding a new one is created price ranges 10 AM - 4 PM.! Why did n't I read the reviews provisions regarding notification thereof and communication always welcome contact... You experience issues with unsubscribing, you will find a big selection in all price ranges for addressing customer and. New rental properties are added that match your needs it infrastructure or interfere with operation... Your email address or password for Rentola has been abused it does not the... A solution as soon as possible customers with a smile and a respectful demeanour support at e-mail email! You will find a big selection in all price ranges unsubscribing from Rentola, we facilitate the contact tenants. Listening, empathy, problem-solving and communication, copyrights or trademarks you are always welcome customers a. Frank response the following provisions regarding notification thereof place on your profile page any costs be charged until. Job, customer service is important if you want to rent your new apartment, or! I read the reviews view a place free trial and they handled my situation quickly and.. An email to customer service is important if you suspect that your email address or for! Mandatory on first place on your profile page, until the end of the personal information you create to that!
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