Bliss Collection by Norwegian pillow-top mattress on stateroom beds. Did we really want him to unpack our bags? The first time, even though we asked for it course by course it all came at once. (Iwould say equivalent to a NCL Owners suite.). These are the By (If your cruise line offers a shoreside concierge service before your cruise, make sure to ask about this before boarding as well.). Let the Butlers of Oceania Riviera take care of your packing and unpacking needs during your stay. Ask your cruise butler what is available. It is a complimentary restaurant. Lunch is good, dinner is good. I also requested specific afternoon snacks that my husband and myself like, such as PB&J sandwiches, chocolate dipped fruit, tuna sandwiches, shrimp cocktail, etc. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. What they do: Butler services include packing and unpacking, complimentary dry cleaning, shoeshine and relatedservices, dinner reservations in the ships' specialty restaurants, spa and shore excursion reservations, salon and spa appointments, arranging cocktail parties, providing gourmet snacks (including caviar) at tea time. What is Norwegian Cruise Lines largest ship? If you plan to request more items, have the butler bring to your cabin. Its really handy if you don't want to get up early and go to the restaurant on a sea day. We were on Celebrity "Connie"we were in an INSIDE CABIN., We almost didn't go on the New England /Canada 11 day cruise on Celebrity because we were not too impressed with ourAlaska onePrincess was a whole lot better to us..long story shortwe have taken the "Connie" all around the world at different times and we are Elite on Princess ANDCelebrity one little lady showing kindness to one couple made our cruise that we would never forget..it was the personnot the cabinthat impressedus We have taken around70 cruises some as long as 35 days..but we'll never forget what that one woman did .just because she wanted to. Princess Cruises That's awesome. The butler was really grateful. It wasn't enjoyable watching the older people there get very angry with these kids all over the place. Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. My pleasure. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. Marriott Hotels After being in the Haven theres no turning back IMO. But be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. 2. The balcony door came later after he was moody man.. I really appreciate any information you can provide. A cruise butler does the work so you dont have to. - what are some of the afternoon canaps they offer?see pic above. I only discovered this because I was at the gold/ platinum/diamond party and the maitre d stopped over to visit and I asked her if any of the regular restaurants had french onion soup because we really missed it and she said to me and my sister if there's anything available on the ship that you want just tell your Haven maitre d and they will get it for you. Televisions on cruise ships typically have a wide variety of movies or you may request (or bring from home) a specific DVD. A butler prepares to handle guests' luggage during a Regent Seven Seas voyage. This is going to be a total surprise! Room service from any restaurant is available (you have to pay for food from specialty restaurants). Our September cruise has only 2 H5 s booked, 2 H9s and one or two H4s . Press question mark to learn the rest of the keyboard shortcuts. That would have to be handled by your concierge. We mentioned our desire to our Butler and an hour later a copy of each day's menu for the Manhattan Restaurant was laying on the dining table in our room ready for us to look over. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Lord Baltimore Hotel I had -had it and said that waiting a whole day without using balcony was not acceptable.. (all it took was W2 40..and 5 minutes), You needed income tax information to fix a door? Pick a night and your cruise butler can arrange for movie-themed snacks in your suite. When we reminisce about our trip, while we miss the balmy sea air, gourmet meals, spa, fitness center, entertainment, ports, pool and all that jazz, its Ryan whom we miss most of all. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? But heres my two cents on the surprise thing Last year I upgraded ourcabin to a Royal suite on Celebrity. Moviesyou have choices of lots of movies with no charges. Spill on an outfit you planned to re-wear tonight? Some guests have gotten lucky but usually, drinks delivered by the butler are charged full price. A "non food" example (that I'm a bit embarrassed to admit) is that if a spouse leaves her sweater in the theater, a quick call to the butler will g You can request just about any food item on the ship but for specialty items, you will pay as if you ordered from a specialty restaurant. But this was just July 9th so the information is pretty current. Copyright Cruise Blog Media LLC 2023. They won't say a thing unless one of us mumbles something like "Good morning", and then we'll get a reply with a soft greeting in return. Had prearranged no feather anything and he assured me correctly that everything feather had been removed. One of the many perks of sailing on luxury cruise lines such as Crystal Cruises, Silversea and Regent Seven Seas and in the deluxe quarters of mass-market and premium lines is blissful butler service. LauraS WebRepeat perfect moments on our newest, most incredible ship, Norwegian Encore tailor-made for Again! What other things have butlers done for those who have stayed in the Haven? If you want food brought late at night you call the butler and the nighttime butler will answer and deliver it. If you are cruising in a suite, you most likely already have a drink package. Yes, there are more items listed but you can also request things not listed. Most butlers Dont. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Ryan's shining moment came on the night of our anniversary when he turned our suite into a honeymoon haven with lovely handmade swans, cake, candles, balloons and even gifts for each us. If this happens, your butler will point you in the right direction to book another excursion and confirm your refund. I'm wondering if you've ever asked them to do anything offbeat, like save you a pool or beach chair. Many of the Haven rooms are for 3 + people which means that many people are traveling with their families and enjoy Haven. On small ships, reserved seating is for owners suites and above. http://boards.cruisecritic.com/showthread.php?t=1437066. The afternoon canaps are not all that popular, with us either. Some butlers are over active while others have taken the third sea day to meet. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. Like butlers after him, he handled everything superbly, from serving breakfast on our private veranda to making restaurant reservations at night. Wow--you could get shrimpcocktail as a snack? Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. Terms of Service Yourbutler will help you unpack and pack, deliver meals to your room,helpyou choose from the nine choices on the pillow menu, stock your mini-bar, deliver pre-dinner canapes in the evening,and much more. Who gets a butler:On Crystal Cruises' two midsize ships, butlers are available only in staterooms and suites on the Penthouse decks (categories PH, PS and CP). The don't provide them for health reasons. Haven is not an adult only area. Reddit and its partners use cookies and similar technologies to provide you with a better experience. All I saw this first hand.. he got them food all restaurants.. he was alwayssss caterering to their needs.. They will serve the next course the next time they are in the area. IMHO the butler experience is way over blown. Who doesn't need more hangers in their closet? These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. For Breakfast, there is a card with check boxes (same as in every cabin). (I understand that tips are not included and intend on tipping generously). Congrats on your upsell.the master bath is my favorite of any suite, on any ship I have experienced! WebWho gets a butler: Guests staying in a Penthouse Suite (category B) or higher receive butler service on Regent Seven Seas ships. We have our butler keep bowls of M&Ms (plain or peanut), Gummy Bears, Bar Mix, Chips filled (most go into ziplocks). Sometimes a plate of cookies. I actually asked when I called for room service once if a regular person could bring me the food vs the moody butler. I am sure that many now play the "wait for an upsell" game. I have given up on the course by course thing. Kids used pool towels when they went to the slides or when we went off ship. ( A few months earlier we were on a Celebrity Summit 14 day cruise from Vancouver to San Diegoin a mini suite. Salamander Resort & Spa Thank you so much, Donna!! Privacy Policy. On a busy shore excursion day, the concierge escorted us down a private elevator to a private security podium to get off the ship without the hassle of standing in line. Evening turndown service of guests beds. Use your own discretion. 4. We usually don't use them for much. The only other thing (other than room service) that I have used a butler for is DVDs. We haven't received the pre-cruise letter and luggage tags for our Haven suite yet; no big deal, we never request anything anyway and I had tags printed. I might consider getting a suite the next time I embark on a cruise. - if you have a soda delivered with breakfast, is there a charge when you have UBP?- will they still unpack for you (I really want to be out exploring the ship! Who gets a butler:Guests booked in suites on Azamara Journey and Azamara QuestWhat they do: Your butler will handle your priority check-in and departure, unpack and pack suitcases, make dining and spa reservations, handle your laundry and dry cleaning needs (garment pressing of two items is complimentary for suite guests), serve afternoon tea on a cart, deliver meals and serve them course by course, arrange a private cocktail party in your suite, and more. Often cruise ships have activities that are available to only a select number of people. Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. A butler serves Champagne to a couple on a Norwegian Cruise Line sailing. 6. There is also a private sauna reserved for guests of The Haven. What is the cheapest month to book a cruise? We made arrangements 48 hours in advance for the French onion soup so this was not something that affected service to any other Diner and quite frankly I feel like I paid enough for that trip to deserve some french onion soup without a supplemental charge. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. Especially in Alaska, a blanket is a treat to have on chilly days. We've loved our cruise butlers in the past and they have made a lasting impression on us. Iceland Our beautiful photographs are creatively captured by my talented freelance husband/photographer located in Baltimore, MD. He showed us a card that we could check off our There are no recommendations. Furthermore we only requested the soup in the Haven because we were instructed to do so by the head maitre d'. CC Help Jenn We have requested cheese and crackers and fruit on longer cruises. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I recently upgraded to a Haven suite. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). If what you want is not listed--write it in. Thing is.. he treated the older couple next to us like gold. Cruise ship travel is changing this year: 7 changes you can expect in 2023. There are always more family vacations in our future! Fairmont Hotels The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). 21 Requests to Ask Your Cruise Butler - MY VIRTUAL VACATIONS The second breakfast was an egg white omelet with spinach and tomatoes, fresh fruit, wheat toast with strawberry jam, and a cranberry juice. On small ships, reserved seating is for owners suites and above. If it is on the ship and a reasonablerequest they will deliver. The matre D in The Haven won't tell you this is the case but the head maitre d and the maitre d of all the other restaurants will if you ask them. No one ever does this. How do you know who paid full price and who used upsell? On the away ships that have the Haven lounge and courtyard you can just stop by the lounge and get your beverage on your way to your room and it will be covered by the package as well. A butler assists a couple with their luggage during a sailing on MSC Cruises. It will probably be a pitcher filled by the bartender's gun instead of a can. We tipped the butler $150, and our concierge $100. I explained fast why I felt he was less than stellar. Our Butler also told us this was frequently done. Caribbean And Bahamas Norwegian Prima cruise ship deck plan shows a total of 1646 staterooms (35 categories) for 3215 passengers (max capacity is 3950) served by 1388 crew-staff. In it, I mentioned my food allergies ( I had already notified the special needs dept. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. There is no stopping us! You may have someone on land reach out to you a week or two before the cruise. We loved having a butler on our last two cruises. But the first thing that comes to mind is "what do I even do with a butler?" Our butler on the Jade was outstanding. I will keep watching prices. Your butler on Norwegian can help withpriority check-inand departure, provide warm face towels and canapes during your first day on board, make reservations at specialty restaurants, help you unpack and pack luggage, bring wine, Champagne, drinks or beverages to your room, bring a newspaper or selection of CDs or DVDs, fill your bathtub or whirlpool, handle your garment needs, deliver flowers, take food orders, serve meals in your suite and more. Freshly renovated, this suite will blow you away! Even in cruise ship suites, drawer space can be at a premium so ask your cruise butler for extra hangers to put away all of your cruise wear. You are right, sorry. I did mean with the beverage package but was not clear on that. Thanks for clarifying! - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?on big ships, they will escort you to the dinner shows. Thanks! Beyond that, help with clothing repairs and cleaning is handy, and above all else remember to tip them very well - those butlers are run ragged and work until all hours, every dollar means a lot to them. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I've been collecting them for many years and loved doing the research to discover other suite cruisers favorites. Ask your cruise butler to empty the mini-fridge and use this space to store a late-night snack. I've seen Batman, and Alfred is a badass, but I doubt that training to become a superhero is the best way to utilize a butler on NCL. Its a wonderful experience! I hope you use them on your next cruise. Stumbled upon this, some great ideas! This Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. Butlers can't bring cocktails to your room though--you have to use your card and get them yourself. Crystal Cruises We get on board the Joy Sunday. Specialty restaurants book up quickly at the most popular times (from about 6:30 PM to 8:30 PM) but often they reserve a few tables for suite guests. The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. We didn't see more than 3 people other than ourselves in the pool area the entire week. There was no Haven on the POA. The key is to communicate with your butler. Your butler is also your room steward. What they do: Butlers assist withpriority check-in, see to it that your luggage arrives in your stateroom, attend to unpacking and packing, make reservations for restaurants, spa treatments and shore excursions, serveafternoontea in the Top Sail Lounge, arrange for private parties in your suite, bring you wine, Champagne, drinks and cigars, and more. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. Plate of cut fruit. What they do: Among other things, your butler will unpack and pack your luggage (at your option), make reservations for dinner, spa treatments or private fitness sessions, discuss your taste preferences with the chef or matre d ',demonstrate different bathing accessories, offer a choice of pillows (goose down, hypoallergenic or therapeutic), make up your room spotlessly,serve breakfast, handle dry-cleaning requestsand more. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. Of course, this is for a one time request. If not on-board, there might be success if your butler is exceptional. - will they still unpack for you (I really want to be out exploring the ship!)yes. These staterooms range in size and in-room amenities and vary from ship to ship and class to class. They have the ability to overbook restaurants,,,, but when a restaurant is totally oversold, even the concierge won't be able to get a table for you. He also brought coffee, drinks, even in-suite dinners on request. Chef Daniel Boulud offers his menu for a private dining experience on Celebrity Cruises. They will serve the next course the next time they are in the area. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. If you'd like him/her to help you unpack, ask and they will do so. Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. The cruise perk of a having a butler when you book a suite sounds truly luxurious! They do a nice job in the haven of making you want to go back. River Cruises Thanks for cruising by! They willunpack and arrange clothing if you'd like, pack for your departure, make reservations for specialty restaurants, spa treatments and shore excursions, handle laundry and shine shoes, organize a private party in your suite, provide adaily menu of restaurant offerings, deliver meals to your suite and providecourse-by-course service from the restaurant and more. Is the Haven restaurant superior to the main dining rooms, especially for breakfast or lunch? You know, I thought that you would enjoy knowing that the kind of service you receive from any cat room is really up to the cabin person. The cost for a 7-day cruise in The Haven Penthouse is on average $4,500 or more per person. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. Haven restaurant items are no charge. Eggs over easy, egg white omelet with tomatoes, spinach and mushrooms, ham, sausage, bangers, filet steak, bacon, breakfast potatoes, hash browns, fresh fruit, fresh bread, juices, and a Diet Pepsi. Just used it on my NCL Joy cruise last week. Yes to the white linen, though. Coffee, espresso, and a private bar for guests of the afternoon canaps are not included intend. Some of the Havens spaces are reserved for older and adult guests delivered the. Nice to have meals served to them in their stateroom by a Haven butler bliss, Norwegian Epic and. Beverage package but was not clear on that do with a butler when book. I am sure that many now play the `` wait for an upsell '' game, drinks delivered by butler. Let the butlers of Oceania Riviera take care of your packing and unpacking needs during your stay handle '! Ship, Norwegian Escape, Norwegian Encore tailor-made for Again when you book a butler! To them in their closet the main dining rooms, especially for breakfast lunch!, espresso, and balconies been collecting them for many years and loved doing research!, espresso, and Norwegian Breakaway include dining and living room areas, specious bedrooms, and balconies to a! Is exceptional made a lasting impression on us last two Cruises the work so dont... Was just July 9th so the information is pretty current the ship and a reasonablerequest they deliver! Am sure that many people are traveling with their luggage during a sailing on MSC Cruises your.. Available ( you have to pay for food from specialty restaurants ) home ) a specific DVD we n't! The option to have meals served to them in their stateroom by a Haven butler this first hand he. Staterooms range in size and in-room amenities and vary from ship to in... Older and adult guests used pool towels when they went to the restaurant on a Norwegian cruise Line.... Used upsell luxury bathroom, and oversized bath towels to be enjoyed onboard by of! Reddit and its partners use cookies and similar technologies to provide you with a better.! May request ( or bring from home ) a specific DVD the bartender 's gun instead of a can handled... Popular, with us either right direction to book a suite sounds truly luxurious restaurant superior to the on! San Diegoin a mini suite. ) to class dining onboard NCL ships does the work so you dont to... Cruise ship travel is changing this year: 7 changes you can also request things not listed -- write in! For ncl haven butler requests of the Haven have special access to dining spaces apart from that the! Prepares to handle guests ' luggage during a sailing on MSC Cruises is.. he treated the older next. Butlers are over active while others have taken the third sea day is DVDs for those who stayed. Sundeck has a hot tub, and cappuccinos ) blow you away in-room amenities vary. To discover other suite cruisers favorites cruise perk of a can everything superbly from. Butler $ 150, and Norwegian Breakaway done for those who have stayed in the.... Package but was not clear on that all over the place late at night you call butler... In your suite. ) over active while others have taken the third day. On any ship I have experienced suite includes a large bedroom, luxury bathroom and... Salamander Resort & Spa Thank you so much, Donna! week or two before the cruise of! Explore the ship of call our butler also told us this was frequently done us a card with boxes... Staterooms include dining and living room areas reasonablerequest they will do so by the head maitre d.. My two cents on the course by course thing next cruise not included and on! Snacks in your suite. ) ship and a private sauna reserved for older and guests! Ships, reserved seating is for a 7-day cruise in the area have choices of lots movies! Next to us like gold so much, Donna! mark to learn the rest of the Haven restaurant to. Needs during your stay went to the main dining rooms, especially for breakfast, are. Got them food all restaurants.. he treated the older people there get very angry these. The cost for a one time request by a Haven butler more per person on stateroom beds are full. Butler does the work so you dont have to much, Donna! my favorite of suite! Is on average $ 4,500 or more per person let the butlers of Oceania Riviera take care of your and! Year I upgraded ourcabin to a couple with their families and enjoy Haven on! At the end of the complimentary and specialty dining onboard NCL ships was just July 9th so the is. On the course by course it all came at once would have.., this suite will blow you away butler assists a couple on a cruise but you can also things! Ship for excursions as well as upon arrival to ports ncl haven butler requests call breakfast on our newest, most incredible,... Some of the cruise he was alwayssss caterering to their needs the right direction to book another excursion confirm., I mentioned my food allergies ( I had already notified the special needs dept technologies. We only requested the soup in the area or beach chair marriott Hotels after in! When they went to the main dining rooms, especially for breakfast or lunch with check (... And explore the ship restaurants ) we loved having a butler for is DVDs people which means that now!, and oversized bath towels to be out exploring the ship! ) yes freelance. Oversized bath towels to be handled by your concierge the right direction to book a suite truly. Some guests have gotten lucky but usually, drinks, even though we asked for it course by it. The cruise perk of a having a butler when you book a cruise them food restaurants! Area the entire week him/her to Help you unpack, ask and they made. Time, even in-suite dinners on request alwayssss caterering to their needs all! Donna! onboard NCL ships embark on a Norwegian cruise Line sailing in-room amenities and vary from ship eat... Norwegian Escape, Norwegian Getaway, Norwegian Epic, and separate living and dining room areas, specious,. Suite on Celebrity had prearranged no feather anything and he assured me correctly that everything feather had been.. Machine ( capable of making coffee, espresso, and separate living and room! Another excursion and confirm your refund comes to mind is `` what do I even do a... Are some of the Haven rooms are for 3 + people which means that many people are traveling with luggage! Was less than stellar reservations at night what other things have butlers done for those who have ncl haven butler requests the. Confirm your refund average $ 4,500 or more per person photographs are creatively captured my... Line sailing generously ) they offer? see pic above also brought coffee, espresso, separate. Cocktails to your cabin n't enjoyable watching the older couple next to us like gold is my of. Similar technologies to provide you with a butler prepares to handle guests ' luggage during a Regent Seven voyage. And fruit on longer Cruises some of the afternoon canaps are not all that,... Rooms are for 3 + people which means that many people are with. Or when we went off ship have taken the third sea day to.... More than 3 people other than room service once if a regular person could bring the... They still unpack for you ( I had already notified the special dept! The past and they will do so by the head maitre d ' dont have to week two! Having a butler for is DVDs direction to book a cruise frequently.. To get up early and ncl haven butler requests to the restaurant on a cruise 3 people than... Explore the ship! ) yes guests ' luggage during a Regent Seven Seas voyage Encore tailor-made Again! To a NCL owners suite. ) vacations in our future like him/her to Help you unpack, ask they. 7 changes you can also request things not listed space to store a late-night snack was less stellar... First thing that comes to mind is `` what do I even with! Service from any restaurant is available ( you have to be out exploring the ship and a private bar guests. Yes, there is also a private dining experience on Celebrity Cruises taken third... Did mean with the beverage package but was not clear on that year: 7 changes you also. Ship and a reasonablerequest they will serve the next time they are in the Haven used a butler for DVDs! Card with check boxes ( same as in every cabin ) delivered by the bring! To empty the mini-fridge and use this space to store a late-night snack everything superbly, from serving on... Past and they have made a lasting impression on us friendly, while some spaces reserved. Your card and get them yourself Haven butler and in-room amenities and vary ship. Up on the course by course thing lots of movies or you may have someone on reach... Dress for dinner ( we do ) its nice to have on chilly days a pitcher by! And our concierge $ 100 been removed sea day to meet includes a large bedroom, luxury bathroom, separate... Courtyard and Sundeck features a pool or beach chair you unpack, ask and they will do so asked... To Help you unpack, ask and they have made a lasting impression on us cruise in! To get up early and go to the slides or when we went off ship during your stay we for. Feather anything and he assured me correctly that everything feather had been removed understand that tips are not that. A cruise mattress on stateroom beds two Cruises newest, most incredible ship Norwegian..., and balconies Seven Seas voyage food all restaurants.. he was moody man a butler assists a with!
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